Connection lost every 2-3 Minutes by some users

Hello,

I want to reminisce with this Issue again to the now long time existing problem, hoping to find help, because I can use the Iot service very limited.

I have to partially re-order my google home several times to run it, whether via IFTTT or the direct connection to GHome, I quote “The service Iobroker is currently unavailable”.

2019-08-11 22:16:54.958 - �[31merror�[39m: iot.0 Error by device connection: "read ECONNRESET" 2019-08-11 22:16:54.958 - �[32minfo�[39m: iot.0 Connection changed: disconnect 2019-08-11 22:16:54.958 - �[32minfo�[39m: iot.0 Connection lost 2019-08-11 22:17:00.268 - �[32minfo�[39m: iot.0 Connection changed: connect 2019-08-11 22:22:00.541 - �[31merror�[39m: iot.0 Error by device connection: "read ECONNRESET"

Same problem as in this closed issue: Aws Iot Issue #251

[graebm]

The wireshark logs from the router are not very helpful, since the data is all encrypted. You do not need to keep including those.

Have you tried setting a shorteer keepalive value? Like:

var awsIot = require('aws-iot-device-sdk');

var device = awsIot.device({
     debug: true,
   keepalive: 60,
   keyPath: <YourPrivateKeyPath>,
  certPath: <YourCertificatePath>,
    caPath: <YourRootCACertificatePath>,
  clientId: <YourUniqueClientIdentifier>,
      host: <YourCustomEndpoint>,
       ...
});

[Apollon77]

Coooool …Then we will prepare a new release with this change soon. In theory it would be intersting which other values would also work, so that maybe the default or the “best practice” could be adoped to prevent such problems also for other users