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"An error occured when updating mouse settings!" on Windows

See original GitHub issue

Hi! After considering whether it was a good idea to install a 150MB mouse driver to disable a distracting lighting effect and deciding “probably not”, I installed rivalcfg. It appears to be detecting my Rival 300 mouse correctly on my Windows 10 2004 computer with Python 3.7, but when I try to update the colour with rivalcfg.exe -c d11bd6 -C d11bd6 , I get “An error occured when updating mouse settings!”.

How can I get more details than this error gives so I can understand what the issue might be?

Issue Analytics

  • State:open
  • Created 3 years ago
  • Comments:18 (9 by maintainers)

github_iconTop GitHub Comments

2reactions
flozzcommented, Aug 28, 2020

Ok, confirmed! Now I have a Sensei 310, I am able to reproduce the bug.

Every commands works but colors. They are not sent on the USB bus at all. No idea why nor how to fix it, but at least, I can investigate! 😃

0reactions
FHeilmanncommented, Oct 7, 2020

I’m currently battling a similar issue over at the OpenRGB project trying to control my steelseries apex M750. SteelSeries Engine can control the keyboard just fine, but anything I try to send from OpenRGB just disappears into the aether. Maybe the two issues are connected somehow.

edit: as it so happens that issue was just “solved”. I was talking to the wrong interface (2 is the correct one instead of 0). Maybe that’s the issue here too? All other mice (which are supported both by rivalcfg and openrgb) use interface 0 (which is probably the default)

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