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Bug:cannot connect to camera

See original GitHub issue

Describe the bug I have installed the integration and added my camera credentials and two entities (SD and HD) were added in Hassio as expected. Issue is that I’m not able to connect to the cameras. The camera works fine in the iPhone App

To Reproduce Steps to reproduce the behavior:

  1. Go to entity
  2. Select SD or HD stream
  3. Nothing happens (it keeps trying to connect)

Expected behavior Would expect the camera to stream the video

Log If applicable, add error logs.



Logger: custom_components.tapo_control
Source: helpers/update_coordinator.py:152
Integration: Tapo: Cameras Control (documentation, issues)
First occurred: 15:47:47 (1 occurrences)
Last logged: 15:47:47
Error requesting Tapo resource status data: HTTPSConnectionPool(host='192.168.86.70', port=443): Max retries exceeded with url: /stok=38c3b22570d75333a4e496c62ac0992b/ds (Caused by NewConnectionError('<urllib3.connection.HTTPSConnection object at 0x9f209688>: Failed to establish a new connection: [Errno 110] Operation timed out')) 

Camera (please complete the following information):

  • Device Model: C200
  • FW:1.0.16 Build 200930 Rel.26253n(4555)]

Using stream component yes

Camera works through onvif component OR different cameras work in general yes

Camera has all attributes filled out properly in developer tools yes: user/ pass was created in the camera

HASS Environment Docker

Additional context N/A

Issue Analytics

  • State:closed
  • Created 3 years ago
  • Comments:8 (5 by maintainers)

github_iconTop GitHub Comments

1reaction
JurajNyiricommented, Dec 5, 2020

@Ruco Bug with special characters in username/password is now fixed in 2.3.1.

0reactions
Rucocommented, Nov 30, 2020

For anyone else finding this, with a similar problem.

I had to change my camera password to be able to get the stream to show up. Password worked fine when using ONVIF Device Manager and VLC, but seems either this addon or the stream integration didn’t like my previous password.

My previous password contained several non-alphanumeric characters(%!#), which is most likely what caused the issue.

Read more comments on GitHub >

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