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QnA Maker follow-up prompts do not work in test WebChat CDN bot using the Composer

See original GitHub issue

Describe the bug

I have a bot using the Bot Framework Composer, and we have 800+ FAQs. You can check an example here: https://partner.microsoft.com/en-us/Search#/?search=action pack Follow up prompts appear in the Test pane within QnA Maker

However, it doesn’t show in the bot:

Version

Browser

Electron distribution
Chrome
Safari
Firefox
Edge

OS

macOS
Windows
Ubuntu

To Reproduce

Steps to reproduce the behavior:

Go to https://partner.microsoft.com/en-us/Search#/?search=action pack
Type in the bot “convert trial to paid”
See answer. It doesn’t show the follow up prompts

Expected behavior

The expected behavior is to see the follow-up prompts as we see in QnA maker.

Issue Analytics

State:
Created 3 years ago
Comments:13 (5 by maintainers)

Top GitHub Comments

1reaction

BeheraMadancommented, Nov 16, 2020

Hi, Yes, we have enabled multiturn extraction in the QNA knowledge base setting. Currently we are using composer version 1.0.2. Today we updated to latest version 1.2.0. Even after updating the composer to latest version, followon prompt is not getting displayed to QNA answers. We are using QnaMaker generate answer api to fetch qna answers and we are using following settings in the body section of the qna maker api.

{ “question”: “QNA question”, “top”: 1 }

Is there any modification required so that api response will display followon prompt qna answer?

Thanks, Madan

0reactions

luhan2017commented, Dec 8, 2020

Close this issue, please let me know if you still need help here. @BeheraMadan