Live stream using SegmentURL is not working

I’m trying to use the SegmentURL but it seems that shaka-player is not able to play it. It’s showing the message:

streaming_engine.js:1368 (audio:3) cannot find segment: currentPeriod.startTime=0 lookupTime=839769.003000021

The funny thing is, when I change to my SegmentTimeline representation (to the same data) it works.

Have you read the FAQ and checked for duplicate open issues?: Yes

What version of Shaka Player are you using?: Latest (master)

Can you reproduce the issue with our latest release version?: yes

Can you reproduce the issue with the latest code from master?: yes

Are you using the demo app or your own custom app?: the shaka’s demo

If custom app, can you reproduce the issue using our demo app?:

What browser and OS are you using?: Chrome 67

What are the manifest and license server URIs?:

<?xml version="1.0" encoding="utf-8"?>
<MPD xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="urn:mpeg:dash:schema:mpd:2011" xsi:schemaLocation="urn:mpeg:dash:schema:mpd:2011 http://standards.iso.org/ittf/PubliclyAvailableStandards/MPEG-DASH_schema_files/DASH-MPD.xsd" type="dynamic" publishTime="2018-07-20T14:48:09Z" minimumUpdatePeriod="PT5S" availabilityStartTime="2018-07-10T21:32:44Z" minBufferTime="PT5S" suggestedPresentationDelay="PT5.00S" timeShiftBufferDepth="PT60.00S" profiles="urn:hbbtv:dash:profile:isoff-live:2012,urn:mpeg:dash:profile:isoff-live:2011">
  <UTCTiming schemeIdUri="urn:mpeg:dash:utc:direct:2014" value="2018-07-20T14:48:09Z" />
  <Period start="PT0.00S" id="0">
    <AdaptationSet mimeType="video/mp4" segmentAlignment="true" subsegmentAlignment="true" startWithSAP="1" subsegmentStartsWithSAP="1" bitstreamSwitching="true" id="4" contentType="video" par="16:9" maxWidth="768" maxHeight="432">
      <Representation id="1" width="512" height="288" frameRate="30/1" bandwidth="529000" codecs="avc1.64001F" sar="1:1">
        <SegmentList duration="5" startNumber="25528">
          <Initialization sourceURL="dash-coelhao_529-init.mp4"/>
          <SegmentURL media="dash-coelhao_529-25528.mp4"/>
          <SegmentURL media="dash-coelhao_529-25529.mp4"/>
          <SegmentURL media="dash-coelhao_529-25530.mp4"/>
          <SegmentURL media="dash-coelhao_529-25531.mp4"/>
          <SegmentURL media="dash-coelhao_529-25532.mp4"/>
          <SegmentURL media="dash-coelhao_529-25533.mp4"/>
          <SegmentURL media="dash-coelhao_529-25534.mp4"/>
          <SegmentURL media="dash-coelhao_529-25535.mp4"/>
          <SegmentURL media="dash-coelhao_529-25536.mp4"/>
          <SegmentURL media="dash-coelhao_529-25537.mp4"/>
          <SegmentURL media="dash-coelhao_529-25538.mp4"/>
          <SegmentURL media="dash-coelhao_529-25539.mp4"/>
          <SegmentURL media="dash-coelhao_529-25540.mp4"/>
          <SegmentURL media="dash-coelhao_529-25541.mp4"/>
          <SegmentURL media="dash-coelhao_529-25542.mp4"/>
          <SegmentURL media="dash-coelhao_529-25543.mp4"/>
          <SegmentURL media="dash-coelhao_529-25544.mp4"/>
          <SegmentURL media="dash-coelhao_529-25545.mp4"/>
          <SegmentURL media="dash-coelhao_529-25546.mp4"/>
          <SegmentURL media="dash-coelhao_529-25547.mp4"/>
          <SegmentURL media="dash-coelhao_529-25548.mp4"/>
          <SegmentURL media="dash-coelhao_529-25549.mp4"/>
          <SegmentURL media="dash-coelhao_529-25550.mp4"/>
        </SegmentList>
      </Representation>
      <Representation id="2" width="768" height="432" frameRate="30/1" bandwidth="1388000" codecs="avc1.64001F" sar="1:1">
        <SegmentList duration="5" startNumber="25528">
          <Initialization sourceURL="dash-coelhao_1388-init.mp4"/>
          <SegmentURL media="dash-coelhao_1388-25528.mp4"/>
          <SegmentURL media="dash-coelhao_1388-25529.mp4"/>
          <SegmentURL media="dash-coelhao_1388-25530.mp4"/>
          <SegmentURL media="dash-coelhao_1388-25531.mp4"/>
          <SegmentURL media="dash-coelhao_1388-25532.mp4"/>
          <SegmentURL media="dash-coelhao_1388-25533.mp4"/>
          <SegmentURL media="dash-coelhao_1388-25534.mp4"/>
          <SegmentURL media="dash-coelhao_1388-25535.mp4"/>
          <SegmentURL media="dash-coelhao_1388-25536.mp4"/>
          <SegmentURL media="dash-coelhao_1388-25537.mp4"/>
          <SegmentURL media="dash-coelhao_1388-25538.mp4"/>
          <SegmentURL media="dash-coelhao_1388-25539.mp4"/>
          <SegmentURL media="dash-coelhao_1388-25540.mp4"/>
          <SegmentURL media="dash-coelhao_1388-25541.mp4"/>
          <SegmentURL media="dash-coelhao_1388-25542.mp4"/>
          <SegmentURL media="dash-coelhao_1388-25543.mp4"/>
          <SegmentURL media="dash-coelhao_1388-25544.mp4"/>
          <SegmentURL media="dash-coelhao_1388-25545.mp4"/>
          <SegmentURL media="dash-coelhao_1388-25546.mp4"/>
          <SegmentURL media="dash-coelhao_1388-25547.mp4"/>
          <SegmentURL media="dash-coelhao_1388-25548.mp4"/>
          <SegmentURL media="dash-coelhao_1388-25549.mp4"/>
          <SegmentURL media="dash-coelhao_1388-25550.mp4"/>
        </SegmentList>
      </Representation>
    </AdaptationSet>
    <AdaptationSet mimeType="audio/mp4" segmentAlignment="true" lang="por" id="5" contentType="audio">
      <Representation id="3" bandwidth="96000" audioSamplingRate="48000" codecs="mp4a.40.5">
        <AudioChannelConfiguration schemeIdUri="urn:mpeg:dash:23003:3:audio_channel_configuration:2011" value="2"></AudioChannelConfiguration>
        <SegmentList duration="5" startNumber="25528">
          <Initialization sourceURL="dash-coelhao_audio-init.mp4"/>
          <SegmentURL media="dash-coelhao_audio-25528.mp4"/>
          <SegmentURL media="dash-coelhao_audio-25529.mp4"/>
          <SegmentURL media="dash-coelhao_audio-25530.mp4"/>
          <SegmentURL media="dash-coelhao_audio-25531.mp4"/>
          <SegmentURL media="dash-coelhao_audio-25532.mp4"/>
          <SegmentURL media="dash-coelhao_audio-25533.mp4"/>
          <SegmentURL media="dash-coelhao_audio-25534.mp4"/>
          <SegmentURL media="dash-coelhao_audio-25535.mp4"/>
          <SegmentURL media="dash-coelhao_audio-25536.mp4"/>
          <SegmentURL media="dash-coelhao_audio-25537.mp4"/>
          <SegmentURL media="dash-coelhao_audio-25538.mp4"/>
          <SegmentURL media="dash-coelhao_audio-25539.mp4"/>
          <SegmentURL media="dash-coelhao_audio-25540.mp4"/>
          <SegmentURL media="dash-coelhao_audio-25541.mp4"/>
          <SegmentURL media="dash-coelhao_audio-25542.mp4"/>
          <SegmentURL media="dash-coelhao_audio-25543.mp4"/>
          <SegmentURL media="dash-coelhao_audio-25544.mp4"/>
          <SegmentURL media="dash-coelhao_audio-25545.mp4"/>
          <SegmentURL media="dash-coelhao_audio-25546.mp4"/>
          <SegmentURL media="dash-coelhao_audio-25547.mp4"/>
          <SegmentURL media="dash-coelhao_audio-25548.mp4"/>
          <SegmentURL media="dash-coelhao_audio-25549.mp4"/>
          <SegmentURL media="dash-coelhao_audio-25550.mp4"/>
        </SegmentList>
      </Representation>
    </AdaptationSet>
  </Period>
</MPD>

What did you do? Just tried to play it.

What did you expect to happen? Play it.

What actually happened? It didn’t start to play and it shows the following message streaming_engine.js:1368 (audio:3) cannot find segment: currentPeriod.startTime=0 lookupTime=839769.003000021

[joeyparrish]

Hi Leandro,

We are going to need a manifest URI (and license server URI, if applicable) that we can use to reproduce the error. The contents of the manifest are not sufficient to reproduce a bug. If you can’t post a URI publicly, you can send one to [e-mail]. Anything you send there will be kept confidential.

Thanks!

[leandromoreira]

@joeyparrish we should keep this closed, the TV we were testing is playing regular HLS but maybe in the future we can come back to this, thank you very much!