Confirm root cause with live runtime evidence, not inference

Lightrun AI SRE builds an evidence chain to prove root cause, confirmed by symptoms, timing, runtime state, and change history.

Observability shows what happened. Not what went wrong.

Identify root cause with verifiable evidence, not a hypothesis.

Inspect live
runtime state

Capture variable values, execution counts, call stacks, and timing at the exact failure line, as it happens.

Correlate across
every signal

Cross-reference runtime behavior against observability data, change history, repository context, and operational memory

Separate evidence from hypotheses

Confirm cause when the evidence aligns. Surface what’s still unknown and which check would resolve it when it doesn’t

How does Lightrun confirm root cause?

When an alert fires, Lightrun instruments the running service,
builds the evidence chain signal by signal, and confirms cause before a fix ships.

Capture live execution
at the failure point

Deploy dynamic read-only sandboxed instrumentation into the running service to inspect exact failure line while the issue is happening.

Lightrun AI root cause analysis showing runtime code values

Build the
evidence chain

Correlate runtime behavior against observability data, change history, repository context, and operational memory to isolate the true cause.

Lightrun AI SRE investigating production errors and generating a validated code patch

Validate the fix
before it ships

Test the proposed change under live conditions inside Lightrun’s read-only sandbox. Confirm it behaves correctly against real production traffic before it reaches customers.

Lighrun AI SRE Production Alert

Investigate incidents
without reproducing them

See how Lightrun AI SRE transforms issue investigations and resolutions.

+6 hours
11 minutes
Without
Lightrun AI SRE
With
Lightrun AI SRE

Without
Lightrun AI SRE

  • 10:47 Customer reports issue
  • 11:23 Support creates ticket
  • 12:02 Escalates to developer
  • 12:48 Developer tries to reproduce
  • 15:45 Reproduction fails
  • 16:18 Additional context found
  • 16:45 Root cause identified
  • 16:45 Sent to developer to patch

Resolution time: +6 hours

With
Lightrun AI SRE

  • 10:47 Customer reports issue
  • 10:49 Snapshot deployed to production
  • 10:51 Customer retries failed action
  • 10:52 Support identifies root cause
  • 10:58 Sent to developer to patch

Time to fix: 11 minutes

Power every workflow with live runtime truth

100+ integrations, with no vendor lock-in.

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Resolve incidents with runtime evidence