Enterprise Systems

Your enterprise challenges. Solved.

Custom agents use operational context to keep core processes running, while migrations put the estate under strain and new AI usage change how systems are used.

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Trusted by engineering teams at Fortune 500s

Custom agents built to run your operations around the clock

Keep your estate running reliably, 24/7

Resolve tickets, identify root causes across code and configurations, and run approved fixes.

Reliability agents

Manage system updates, cleanly and safely

Map dependencies, plan clean-core changes, and verify processes during S/4HANA migrations and upgrades.

Transformation agents

Keep critical business processes flowing smoothly

Detect and resolve blocked approvals, data mismatches, and failed handoffs across finance, HR, and procurement.

Business process agents

Business continuity
requires SAP resilience

Keeping enterprise systems running requires expensive contracts, overloaded AMS teams, and large volumes of manual work.

Critical processes cross ecosystems

Orders, payments, production, and procurement depend on SAP and connected systems. A failure in one can interrupt the entire process.

Your expert capacity is stretched thin

L1-L3 tickets, repeated investigations, and AMS handoffs consume costly ABAP, Basis, and support capacity

Every disruption drives up costs

Without visibility across the full estate, incidents breach SLAs, involve more teams, and escalate into costly war rooms.

Your AI team of SAP specialists

Turn fragmented estate evidence into governed action

Lightrun builds live operational context of your estate and governs every step agents take from investigation to recommendation to execution.

01

Evidence sources

Read-only connectors gather evidence from SAP, custom code, ITSM, telemetry, and surrounding systems.
02

Live operational knowledge

Maps evidence to business context, dependencies, ownership, and past outcomes.
03

AI harness

Confidence thresholds, approval gates, monitor mode, and audit trails govern every action.
04

Specialist agents

Remediation agents handle support, operations, change management, and business workflows.

01Evidence sources

02Live operational knowledge

03AI harness

04Specialist agents

Secure by design, enterprise grade.

Securely supporting the largest companies in the world across regulated industries

Enterprise Compliance ISO 27001 and SOC 2 Type II certified with GDPR and HIPAA alignment. Full RBAC, SSO, and audit logging.

Tenant Isolation Logical tenant separation, dedicated secret storage & fully isolated AI sandboxes.

End-to-End Encryption TLS 1.3 in transit and AES-256 encryption at rest, backed by AWS KMS with annual key rotation.

Read-only by default Agents investigate and correlate data, but write actions require explicit approval.

Data Privacy Controls Configurable retention, PII redaction, prompt sanitization, and zero AI provider data retention.

IP & AI Protection No source code storage, no model training on customer data, and strict execution guardrails.

Explore security

Power your workflows with your software's runtime context

Connect Lightrun to coding agents, development environments, your source-control and observability stack, and incident workflows.

Enterprise AI Agents for SAP and Beyond | Lightrun

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Days hours

“When it comes to priority-one tickets, customers can't wait days for a fix. Lightrun helps us reduce that to hours.”

Hood Munaim, SVP, Head of Product Engineering

90% lower MTTR

AT&T reduced time to resolve incidents from five hours to thirty minutes, avoiding costly war rooms.

Enterprise incident response

30% productivity

Priceline increased developer productivity across workflows spanning more than 2,000 services.

Enterprise engineering productivity

Light up

how your enterprise runs

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