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Downloading runner update fails: "An error occurred: Access to the path is denied"

See original GitHub issue

Our self-hosted runner which runs in OpenShift is stuck in an update failure loop:

+++ hostname
++ ./config.sh --name actions-runner-1612996517-594b54548b-h8dqt --token ACD2A5V7C4TNQPYWFUVVPZDAERW36 --url https://github.com/redhat-actions --work _work --labels quay.io/redhat-github-actions/runner:v1.0.0, --unattended --replace
ldd: ./bin/libSystem.Security.Cryptography.Native.OpenSsl.so: No such file or directory
ldd: ./bin/libSystem.IO.Compression.Native.so: No such file or directory

--------------------------------------------------------------------------------
|        ____ _ _   _   _       _          _        _   _                      |
|       / ___(_) |_| | | |_   _| |__      / \   ___| |_(_) ___  _ __  ___      |
|      | |  _| | __| |_| | | | | '_ \    / _ \ / __| __| |/ _ \| '_ \/ __|     |
|      | |_| | | |_|  _  | |_| | |_) |  / ___ \ (__| |_| | (_) | | | \__ \     |
|       \____|_|\__|_| |_|\__,_|_.__/  /_/   \_\___|\__|_|\___/|_| |_|___/     |
|                                                                              |
|                       Self-hosted runner registration                        |
|                                                                              |
--------------------------------------------------------------------------------

# Authentication


√ Connected to GitHub

# Runner Registration



√ Runner successfully added
√ Runner connection is good

# Runner settings


√ Settings Saved.

++ set +x
++ svc_pid=68
++ wait 68
++ ./bin/runsvc.sh ''
.path=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin
Starting Runner listener with startup type: service
Started listener process
Started running service

√ Connected to GitHub

2021-02-10 22:35:42Z: Listening for Jobs
Runner update in progress, do not shutdown runner.
Downloading 2.277.1 runner
An error occurred: Access to the path is denied.
Runner listener exited with error code 2
Runner listener exit with retryable error, re-launch runner in 5 seconds.
Starting Runner listener with startup type: service
Started listener process

√ Connected to GitHub

… which is repeating indefinitely

As far as we can tell, are the permissions are set up correctly. The current user ‘runner’ is part of the root group and is able to write to _diag, _work, etc.

[runner@actions-runner-1612996517-594b54548b-h8dqt ~]$ pwd
/home/runner
[runner@actions-runner-1612996517-594b54548b-h8dqt ~]$ ls -l
total 72
-rw-rw-r--. 1 runner root     9 Feb  7 17:14 RUNNER_VERSION.txt
drwxr-xr-x. 2 runner root  4096 Feb 10 22:42 _diag
drwxr-xr-x. 3 runner root    21 Feb 10 22:41 _work
drwxrwxr-x. 4 runner root 12288 Jan 21 19:30 bin
drwxr-xr-x. 4 runner root 12288 Feb 10 22:35 bin.2.277.1
-rwxrwxr-x. 1 runner root  2416 Jan 21 19:28 config.sh
-rwxr-xr-x. 1 runner root  2492 Feb  7 17:12 entrypoint.sh
-rwxrwxr-x. 1 runner root   646 Jan 21 19:28 env.sh
drwxrwxr-x. 4 runner root    41 Jan 21 19:29 externals
drwxr-xr-x. 4 runner root    41 Feb 10 22:36 externals.2.277.1
-rwxrwxr-x. 1 runner root  1144 Feb  7 17:12 get-runner-release.sh
-rwxrwxr-x. 1 runner root  1598 Feb 10 22:42 run.sh
-rwxr-xr-x. 1 runner root  4706 Feb 10 22:35 svc.sh
-rwxr-xr-x. 1 runner root  1326 Feb  7 17:12 uid.sh

You can see the updater was able to download and extract the 2.277.1 directories but seems to have failed after that step.

Logs:

[runner@actions-runner-1613010216-776c59b66c-5bpd9 ~]$ cat _diag/Runner_20210211-022453-utc.log 
[2021-02-11 02:24:53Z INFO HostContext] No proxy settings were found based on environmental variables (http_proxy/https_proxy/HTTP_PROXY/HTTPS_PROXY)
[2021-02-11 02:24:53Z INFO HostContext] Well known directory 'Bin': '/home/runner/bin'
[2021-02-11 02:24:53Z INFO HostContext] Well known directory 'Root': '/home/runner'
[2021-02-11 02:24:53Z INFO HostContext] Well known config file 'Credentials': '/home/runner/.credentials'
[2021-02-11 02:24:54Z INFO Listener] Runner is built for Linux (X64) - linux-x64.
[2021-02-11 02:24:54Z INFO Listener] RuntimeInformation: Linux 4.18.0-193.41.1.el8_2.x86_64 #1 SMP Wed Jan 13 11:33:33 EST 2021.
[2021-02-11 02:24:54Z INFO Listener] Version: 2.276.1
[2021-02-11 02:24:54Z INFO Listener] Commit: 5effa808be96eae7f2e08d713426b8d056bddff1
[2021-02-11 02:24:54Z INFO Listener] Culture: 
[2021-02-11 02:24:54Z INFO Listener] UI Culture: 
[2021-02-11 02:24:54Z INFO HostContext] Well known directory 'Bin': '/home/runner/bin'
[2021-02-11 02:24:54Z INFO HostContext] Well known directory 'Root': '/home/runner'
[2021-02-11 02:24:54Z INFO Listener] Validating directory permissions for: '/home/runner'
[2021-02-11 02:24:54Z INFO CommandLineParser] Parse
[2021-02-11 02:24:54Z INFO CommandLineParser] Parsing 3 args
[2021-02-11 02:24:54Z INFO CommandLineParser] parsing argument
[2021-02-11 02:24:54Z INFO CommandLineParser] HasArgs: False
[2021-02-11 02:24:54Z INFO CommandLineParser] Adding Command: run
[2021-02-11 02:24:54Z INFO CommandLineParser] parsing argument
[2021-02-11 02:24:54Z INFO CommandLineParser] HasArgs: True
[2021-02-11 02:24:54Z INFO CommandLineParser] arg: startuptype
[2021-02-11 02:24:54Z INFO CommandLineParser] parsing argument
[2021-02-11 02:24:54Z INFO CommandLineParser] HasArgs: True
[2021-02-11 02:24:54Z INFO CommandLineParser] Adding option 'startuptype': 'service'
[2021-02-11 02:24:54Z INFO Listener] Arguments parsed
[2021-02-11 02:24:54Z INFO Runner] ExecuteCommand
[2021-02-11 02:24:54Z INFO ConfigurationStore] currentAssemblyLocation: /home/runner/bin/Runner.Listener.dll
[2021-02-11 02:24:54Z INFO HostContext] Well known directory 'Bin': '/home/runner/bin'
[2021-02-11 02:24:54Z INFO ConfigurationStore] binPath: /home/runner/bin
[2021-02-11 02:24:54Z INFO HostContext] Well known directory 'Bin': '/home/runner/bin'
[2021-02-11 02:24:54Z INFO HostContext] Well known directory 'Root': '/home/runner'
[2021-02-11 02:24:54Z INFO ConfigurationStore] RootFolder: /home/runner
[2021-02-11 02:24:54Z INFO HostContext] Well known directory 'Bin': '/home/runner/bin'
[2021-02-11 02:24:54Z INFO HostContext] Well known directory 'Root': '/home/runner'
[2021-02-11 02:24:54Z INFO HostContext] Well known config file 'Runner': '/home/runner/.runner'
[2021-02-11 02:24:54Z INFO ConfigurationStore] ConfigFilePath: /home/runner/.runner
[2021-02-11 02:24:54Z INFO HostContext] Well known directory 'Bin': '/home/runner/bin'
[2021-02-11 02:24:54Z INFO HostContext] Well known directory 'Root': '/home/runner'
[2021-02-11 02:24:54Z INFO HostContext] Well known config file 'Credentials': '/home/runner/.credentials'
[2021-02-11 02:24:54Z INFO ConfigurationStore] CredFilePath: /home/runner/.credentials
[2021-02-11 02:24:54Z INFO HostContext] Well known directory 'Bin': '/home/runner/bin'
[2021-02-11 02:24:54Z INFO HostContext] Well known directory 'Root': '/home/runner'
[2021-02-11 02:24:54Z INFO HostContext] Well known config file 'MigratedCredentials': '/home/runner/.credentials_migrated'
[2021-02-11 02:24:54Z INFO ConfigurationStore] MigratedCredFilePath: /home/runner/.credentials_migrated
[2021-02-11 02:24:54Z INFO HostContext] Well known directory 'Bin': '/home/runner/bin'
[2021-02-11 02:24:54Z INFO HostContext] Well known directory 'Root': '/home/runner'
[2021-02-11 02:24:54Z INFO HostContext] Well known config file 'Service': '/home/runner/.service'
[2021-02-11 02:24:54Z INFO ConfigurationStore] ServiceConfigFilePath: /home/runner/.service
[2021-02-11 02:24:54Z INFO CommandSettings] Flag 'help': 'False'
[2021-02-11 02:24:54Z INFO CommandSettings] Flag 'version': 'False'
[2021-02-11 02:24:54Z INFO CommandSettings] Flag 'commit': 'False'
[2021-02-11 02:24:54Z INFO CommandSettings] Flag 'check': 'False'
[2021-02-11 02:24:54Z INFO CommandSettings] Command 'configure': 'False'
[2021-02-11 02:24:54Z INFO CommandSettings] Command 'remove': 'False'
[2021-02-11 02:24:54Z INFO CommandSettings] Command 'warmup': 'False'
[2021-02-11 02:24:54Z INFO ConfigurationManager] LoadSettings
[2021-02-11 02:24:54Z INFO ConfigurationStore] IsConfigured()
[2021-02-11 02:24:54Z INFO ConfigurationStore] IsConfigured: True
[2021-02-11 02:24:54Z INFO ConfigurationManager] Is configured: True
[2021-02-11 02:24:54Z INFO ConfigurationStore] Read setting file: 356 chars
[2021-02-11 02:24:54Z INFO ConfigurationManager] Settings Loaded
[2021-02-11 02:24:54Z INFO ConfigurationStore] IsServiceConfigured()
[2021-02-11 02:24:54Z INFO ConfigurationStore] IsServiceConfigured: False
[2021-02-11 02:24:54Z INFO CommandSettings] Command 'run': 'True'
[2021-02-11 02:24:54Z INFO ConfigurationStore] IsConfigured()
[2021-02-11 02:24:54Z INFO ConfigurationStore] IsConfigured: True
[2021-02-11 02:24:54Z INFO ConfigurationManager] Is configured: True
[2021-02-11 02:24:54Z INFO Runner] Set runner startup type - Service
[2021-02-11 02:24:54Z INFO CommandSettings] Flag 'once': 'False'
[2021-02-11 02:24:54Z INFO Runner] RunAsync
[2021-02-11 02:24:54Z INFO ConfigurationManager] LoadSettings
[2021-02-11 02:24:54Z INFO ConfigurationStore] IsConfigured()
[2021-02-11 02:24:54Z INFO ConfigurationStore] IsConfigured: True
[2021-02-11 02:24:54Z INFO ConfigurationManager] Is configured: True
[2021-02-11 02:24:54Z INFO ConfigurationManager] Settings Loaded
[2021-02-11 02:24:54Z INFO MessageListener] {
  "AgentId": 58,
  "AgentName": "actions-runner-1613010216-776c59b66c-5bpd9",
  "PoolId": 1,
  "PoolName": "Default",
  "ServerUrl": "https://pipelines.actions.githubusercontent.com/xKlIG5rz7cXPUF8ADvf26OsQl4rkLxWZkewUYDaGr662Vi4LZC",
  "GitHubUrl": "https://github.com/redhat-actions/self-hosted-runner-installer",
  "WorkFolder": "/home/runner/_work"
}
[2021-02-11 02:24:54Z INFO MessageListener] Loading Credentials
[2021-02-11 02:24:54Z INFO ConfigurationStore] HasCredentials()
[2021-02-11 02:24:54Z INFO ConfigurationStore] stored True
[2021-02-11 02:24:54Z INFO CredentialManager] GetCredentialProvider
[2021-02-11 02:24:54Z INFO CredentialManager] Creating type OAuth
[2021-02-11 02:24:54Z INFO CredentialManager] Creating credential type: OAuth
[2021-02-11 02:24:54Z INFO HostContext] Well known directory 'Bin': '/home/runner/bin'
[2021-02-11 02:24:54Z INFO HostContext] Well known directory 'Root': '/home/runner'
[2021-02-11 02:24:54Z INFO HostContext] Well known config file 'RSACredentials': '/home/runner/.credentials_rsaparams'
[2021-02-11 02:24:54Z INFO RSAFileKeyManager] Loading RSA key parameters from file /home/runner/.credentials_rsaparams
[2021-02-11 02:24:54Z INFO MessageListener] Attempt to create session.
[2021-02-11 02:24:54Z INFO MessageListener] Connecting to the Runner Server...
[2021-02-11 02:24:54Z INFO RunnerServer] Establish connection with 100 seconds timeout.
[2021-02-11 02:24:54Z INFO GitHubActionsService] Starting operation Location.GetConnectionData
[2021-02-11 02:24:54Z INFO RunnerServer] Establish connection with 60 seconds timeout.
[2021-02-11 02:24:54Z INFO GitHubActionsService] Starting operation Location.GetConnectionData
[2021-02-11 02:24:54Z INFO RunnerServer] Establish connection with 60 seconds timeout.
[2021-02-11 02:24:54Z INFO GitHubActionsService] Starting operation Location.GetConnectionData
[2021-02-11 02:24:54Z INFO GitHubActionsService] Finished operation Location.GetConnectionData
[2021-02-11 02:24:54Z INFO GitHubActionsService] Finished operation Location.GetConnectionData
[2021-02-11 02:24:54Z INFO GitHubActionsService] Finished operation Location.GetConnectionData
[2021-02-11 02:24:57Z INFO MessageListener] VssConnection created
[2021-02-11 02:24:57Z INFO Terminal] WRITE LINE: 
[2021-02-11 02:24:57Z INFO Terminal] WRITE LINE: 
[2021-02-11 02:24:57Z WARN GitHubActionsService] Authentication failed with status code 401.
WWW-Authenticate: Bearer
Strict-Transport-Security: max-age=2592000
X-TFS-ProcessId: 1b155fbb-97b6-4f7a-8689-7b1f5279585e
ActivityId: 3543c995-5eb9-446b-b117-7d8a87874b66
X-TFS-Session: 3148d865-3929-4900-bf15-a86d63dc4682
X-VSS-E2EID: 3e247701-609b-4a32-aaa5-584c133a57b7
X-VSS-SenderDeploymentId: 13a19993-c6bc-326c-afb4-32c5519f46f0
X-TFS-ServiceError: The+user+%27System%3aPublicAccess%3baaaaaaaa-aaaa-aaaa-aaaa-aaaaaaaaaaaa%27+is+not+authorized+to+access+this+resource.
X-VSS-S2STargetService: 0000005A-0000-8888-8000-000000000000/visualstudio.com
X-MSEdge-Ref: Ref A: 7462F6E1178640BE90DA1DDE3068B78D Ref B: ASHEDGE1406 Ref C: 2021-02-11T02:24:57Z
Date: Thu, 11 Feb 2021 02:24:57 GMT

[2021-02-11 02:24:57Z INFO RSAFileKeyManager] Loading RSA key parameters from file /home/runner/.credentials_rsaparams
[2021-02-11 02:24:57Z INFO RSAFileKeyManager] Loading RSA key parameters from file /home/runner/.credentials_rsaparams
[2021-02-11 02:24:57Z INFO GitHubActionsService] AAD Correlation ID for this token request: Unknown
[2021-02-11 02:24:57Z INFO MessageListener] Session created.
[2021-02-11 02:24:57Z INFO Terminal] WRITE LINE: 2021-02-11 02:24:57Z: Listening for Jobs
[2021-02-11 02:24:57Z INFO JobDispatcher] Set runner/worker IPC timeout to 30 seconds.
[runner@actions-runner-1613010216-776c59b66c-5bpd9 ~]$ cat _diag/Runner_20210211-022453-utc.log 
[2021-02-11 02:24:53Z INFO HostContext] No proxy settings were found based on environmental variables (http_proxy/https_proxy/HTTP_PROXY/HTTPS_PROXY)
[2021-02-11 02:24:53Z INFO HostContext] Well known directory 'Bin': '/home/runner/bin'
[2021-02-11 02:24:53Z INFO HostContext] Well known directory 'Root': '/home/runner'
[2021-02-11 02:24:53Z INFO HostContext] Well known config file 'Credentials': '/home/runner/.credentials'
[2021-02-11 02:24:54Z INFO Listener] Runner is built for Linux (X64) - linux-x64.
[2021-02-11 02:24:54Z INFO Listener] RuntimeInformation: Linux 4.18.0-193.41.1.el8_2.x86_64 #1 SMP Wed Jan 13 11:33:33 EST 2021.
[2021-02-11 02:24:54Z INFO Listener] Version: 2.276.1
[2021-02-11 02:24:54Z INFO Listener] Commit: 5effa808be96eae7f2e08d713426b8d056bddff1
[2021-02-11 02:24:54Z INFO Listener] Culture: 
[2021-02-11 02:24:54Z INFO Listener] UI Culture: 
[2021-02-11 02:24:54Z INFO HostContext] Well known directory 'Bin': '/home/runner/bin'
[2021-02-11 02:24:54Z INFO HostContext] Well known directory 'Root': '/home/runner'
[2021-02-11 02:24:54Z INFO Listener] Validating directory permissions for: '/home/runner'
[2021-02-11 02:24:54Z INFO CommandLineParser] Parse
[2021-02-11 02:24:54Z INFO CommandLineParser] Parsing 3 args
[2021-02-11 02:24:54Z INFO CommandLineParser] parsing argument
[2021-02-11 02:24:54Z INFO CommandLineParser] HasArgs: False
[2021-02-11 02:24:54Z INFO CommandLineParser] Adding Command: run
[2021-02-11 02:24:54Z INFO CommandLineParser] parsing argument
[2021-02-11 02:24:54Z INFO CommandLineParser] HasArgs: True
[2021-02-11 02:24:54Z INFO CommandLineParser] arg: startuptype
[2021-02-11 02:24:54Z INFO CommandLineParser] parsing argument
[2021-02-11 02:24:54Z INFO CommandLineParser] HasArgs: True
[2021-02-11 02:24:54Z INFO CommandLineParser] Adding option 'startuptype': 'service'
[2021-02-11 02:24:54Z INFO Listener] Arguments parsed
[2021-02-11 02:24:54Z INFO Runner] ExecuteCommand
[2021-02-11 02:24:54Z INFO ConfigurationStore] currentAssemblyLocation: /home/runner/bin/Runner.Listener.dll
[2021-02-11 02:24:54Z INFO HostContext] Well known directory 'Bin': '/home/runner/bin'
[2021-02-11 02:24:54Z INFO ConfigurationStore] binPath: /home/runner/bin
[2021-02-11 02:24:54Z INFO HostContext] Well known directory 'Bin': '/home/runner/bin'
[2021-02-11 02:24:54Z INFO HostContext] Well known directory 'Root': '/home/runner'
[2021-02-11 02:24:54Z INFO ConfigurationStore] RootFolder: /home/runner
[2021-02-11 02:24:54Z INFO HostContext] Well known directory 'Bin': '/home/runner/bin'
[2021-02-11 02:24:54Z INFO HostContext] Well known directory 'Root': '/home/runner'
[2021-02-11 02:24:54Z INFO HostContext] Well known config file 'Runner': '/home/runner/.runner'
[2021-02-11 02:24:54Z INFO ConfigurationStore] ConfigFilePath: /home/runner/.runner
[2021-02-11 02:24:54Z INFO HostContext] Well known directory 'Bin': '/home/runner/bin'
[2021-02-11 02:24:54Z INFO HostContext] Well known directory 'Root': '/home/runner'
[2021-02-11 02:24:54Z INFO HostContext] Well known config file 'Credentials': '/home/runner/.credentials'
[2021-02-11 02:24:54Z INFO ConfigurationStore] CredFilePath: /home/runner/.credentials
[2021-02-11 02:24:54Z INFO HostContext] Well known directory 'Bin': '/home/runner/bin'
[2021-02-11 02:24:54Z INFO HostContext] Well known directory 'Root': '/home/runner'
[2021-02-11 02:24:54Z INFO HostContext] Well known config file 'MigratedCredentials': '/home/runner/.credentials_migrated'
[2021-02-11 02:24:54Z INFO ConfigurationStore] MigratedCredFilePath: /home/runner/.credentials_migrated
[2021-02-11 02:24:54Z INFO HostContext] Well known directory 'Bin': '/home/runner/bin'
[2021-02-11 02:24:54Z INFO HostContext] Well known directory 'Root': '/home/runner'
[2021-02-11 02:24:54Z INFO HostContext] Well known config file 'Service': '/home/runner/.service'
[2021-02-11 02:24:54Z INFO ConfigurationStore] ServiceConfigFilePath: /home/runner/.service
[2021-02-11 02:24:54Z INFO CommandSettings] Flag 'help': 'False'
[2021-02-11 02:24:54Z INFO CommandSettings] Flag 'version': 'False'
[2021-02-11 02:24:54Z INFO CommandSettings] Flag 'commit': 'False'
[2021-02-11 02:24:54Z INFO CommandSettings] Flag 'check': 'False'
[2021-02-11 02:24:54Z INFO CommandSettings] Command 'configure': 'False'
[2021-02-11 02:24:54Z INFO CommandSettings] Command 'remove': 'False'
[2021-02-11 02:24:54Z INFO CommandSettings] Command 'warmup': 'False'
[2021-02-11 02:24:54Z INFO ConfigurationManager] LoadSettings
[2021-02-11 02:24:54Z INFO ConfigurationStore] IsConfigured()
[2021-02-11 02:24:54Z INFO ConfigurationStore] IsConfigured: True
[2021-02-11 02:24:54Z INFO ConfigurationManager] Is configured: True
[2021-02-11 02:24:54Z INFO ConfigurationStore] Read setting file: 356 chars
[2021-02-11 02:24:54Z INFO ConfigurationManager] Settings Loaded
[2021-02-11 02:24:54Z INFO ConfigurationStore] IsServiceConfigured()
[2021-02-11 02:24:54Z INFO ConfigurationStore] IsServiceConfigured: False
[2021-02-11 02:24:54Z INFO CommandSettings] Command 'run': 'True'
[2021-02-11 02:24:54Z INFO ConfigurationStore] IsConfigured()
[2021-02-11 02:24:54Z INFO ConfigurationStore] IsConfigured: True
[2021-02-11 02:24:54Z INFO ConfigurationManager] Is configured: True
[2021-02-11 02:24:54Z INFO Runner] Set runner startup type - Service
[2021-02-11 02:24:54Z INFO CommandSettings] Flag 'once': 'False'
[2021-02-11 02:24:54Z INFO Runner] RunAsync
[2021-02-11 02:24:54Z INFO ConfigurationManager] LoadSettings
[2021-02-11 02:24:54Z INFO ConfigurationStore] IsConfigured()
[2021-02-11 02:24:54Z INFO ConfigurationStore] IsConfigured: True
[2021-02-11 02:24:54Z INFO ConfigurationManager] Is configured: True
[2021-02-11 02:24:54Z INFO ConfigurationManager] Settings Loaded
[2021-02-11 02:24:54Z INFO MessageListener] {
  "AgentId": 58,
  "AgentName": "actions-runner-1613010216-776c59b66c-5bpd9",
  "PoolId": 1,
  "PoolName": "Default",
  "ServerUrl": "https://pipelines.actions.githubusercontent.com/xKlIG5rz7cXPUF8ADvf26OsQl4rkLxWZkewUYDaGr662Vi4LZC",
  "GitHubUrl": "https://github.com/redhat-actions/self-hosted-runner-installer",
  "WorkFolder": "/home/runner/_work"
}
[2021-02-11 02:24:54Z INFO MessageListener] Loading Credentials
[2021-02-11 02:24:54Z INFO ConfigurationStore] HasCredentials()
[2021-02-11 02:24:54Z INFO ConfigurationStore] stored True
[2021-02-11 02:24:54Z INFO CredentialManager] GetCredentialProvider
[2021-02-11 02:24:54Z INFO CredentialManager] Creating type OAuth
[2021-02-11 02:24:54Z INFO CredentialManager] Creating credential type: OAuth
[2021-02-11 02:24:54Z INFO HostContext] Well known directory 'Bin': '/home/runner/bin'
[2021-02-11 02:24:54Z INFO HostContext] Well known directory 'Root': '/home/runner'
[2021-02-11 02:24:54Z INFO HostContext] Well known config file 'RSACredentials': '/home/runner/.credentials_rsaparams'
[2021-02-11 02:24:54Z INFO RSAFileKeyManager] Loading RSA key parameters from file /home/runner/.credentials_rsaparams
[2021-02-11 02:24:54Z INFO MessageListener] Attempt to create session.
[2021-02-11 02:24:54Z INFO MessageListener] Connecting to the Runner Server...
[2021-02-11 02:24:54Z INFO RunnerServer] Establish connection with 100 seconds timeout.
[2021-02-11 02:24:54Z INFO GitHubActionsService] Starting operation Location.GetConnectionData
[2021-02-11 02:24:54Z INFO RunnerServer] Establish connection with 60 seconds timeout.
[2021-02-11 02:24:54Z INFO GitHubActionsService] Starting operation Location.GetConnectionData
[2021-02-11 02:24:54Z INFO RunnerServer] Establish connection with 60 seconds timeout.
[2021-02-11 02:24:54Z INFO GitHubActionsService] Starting operation Location.GetConnectionData
[2021-02-11 02:24:54Z INFO GitHubActionsService] Finished operation Location.GetConnectionData
[2021-02-11 02:24:54Z INFO GitHubActionsService] Finished operation Location.GetConnectionData
[2021-02-11 02:24:54Z INFO GitHubActionsService] Finished operation Location.GetConnectionData
[2021-02-11 02:24:57Z INFO MessageListener] VssConnection created
[2021-02-11 02:24:57Z INFO Terminal] WRITE LINE: 
[2021-02-11 02:24:57Z INFO Terminal] WRITE LINE: 
[2021-02-11 02:24:57Z WARN GitHubActionsService] Authentication failed with status code 401.
WWW-Authenticate: Bearer
Strict-Transport-Security: max-age=2592000
X-TFS-ProcessId: 1b155fbb-97b6-4f7a-8689-7b1f5279585e
ActivityId: 3543c995-5eb9-446b-b117-7d8a87874b66
X-TFS-Session: 3148d865-3929-4900-bf15-a86d63dc4682
X-VSS-E2EID: 3e247701-609b-4a32-aaa5-584c133a57b7
X-VSS-SenderDeploymentId: 13a19993-c6bc-326c-afb4-32c5519f46f0
X-TFS-ServiceError: The+user+%27System%3aPublicAccess%3baaaaaaaa-aaaa-aaaa-aaaa-aaaaaaaaaaaa%27+is+not+authorized+to+access+this+resource.
X-VSS-S2STargetService: 0000005A-0000-8888-8000-000000000000/visualstudio.com
X-MSEdge-Ref: Ref A: 7462F6E1178640BE90DA1DDE3068B78D Ref B: ASHEDGE1406 Ref C: 2021-02-11T02:24:57Z
Date: Thu, 11 Feb 2021 02:24:57 GMT

[2021-02-11 02:24:57Z INFO RSAFileKeyManager] Loading RSA key parameters from file /home/runner/.credentials_rsaparams
[2021-02-11 02:24:57Z INFO RSAFileKeyManager] Loading RSA key parameters from file /home/runner/.credentials_rsaparams
[2021-02-11 02:24:57Z INFO GitHubActionsService] AAD Correlation ID for this token request: Unknown
[2021-02-11 02:24:57Z INFO MessageListener] Session created.
[2021-02-11 02:24:57Z INFO Terminal] WRITE LINE: 2021-02-11 02:24:57Z: Listening for Jobs
[2021-02-11 02:24:57Z INFO JobDispatcher] Set runner/worker IPC timeout to 30 seconds.
[2021-02-11 02:25:00Z INFO RSAFileKeyManager] Loading RSA key parameters from file /home/runner/.credentials_rsaparams
[2021-02-11 02:25:00Z INFO MessageListener] Message '5' received from session '5ad0f557-7a63-46c9-b36b-121a3d875513'.
[2021-02-11 02:25:00Z INFO Runner] Refresh message received, kick-off selfupdate background process.
[2021-02-11 02:25:00Z INFO SelfUpdater] Version '2.277.1' of 'agent' package available in server.
[2021-02-11 02:25:00Z INFO SelfUpdater] Current running runner version is 2.276.1
[2021-02-11 02:25:00Z INFO SelfUpdater] An update is available.
[2021-02-11 02:25:00Z INFO Terminal] WRITE LINE: Runner update in progress, do not shutdown runner.
[2021-02-11 02:25:00Z INFO Terminal] WRITE LINE: Downloading 2.277.1 runner
[2021-02-11 02:25:00Z INFO HostContext] Well known directory 'Bin': '/home/runner/bin'
[2021-02-11 02:25:00Z INFO HostContext] Well known directory 'Root': '/home/runner'
[2021-02-11 02:25:00Z INFO HostContext] Well known directory 'Work': '/home/runner/_work'
[2021-02-11 02:25:00Z INFO SelfUpdater] Attempt 1: save latest runner into /home/runner/_work/_update/runner1.tar.gz.
[2021-02-11 02:25:00Z INFO SelfUpdater] Download runner: begin download
[2021-02-11 02:25:01Z INFO SelfUpdater] Download runner: finished download
[2021-02-11 02:25:01Z INFO SelfUpdater] Which: 'tar'
[2021-02-11 02:25:01Z INFO SelfUpdater] Location: '/usr/bin/tar'
[2021-02-11 02:25:01Z INFO ProcessInvokerWrapper] Starting process:
[2021-02-11 02:25:01Z INFO ProcessInvokerWrapper]   File name: '/usr/bin/tar'
[2021-02-11 02:25:01Z INFO ProcessInvokerWrapper]   Arguments: '-xzf "/home/runner/_work/_update/runner1.tar.gz"'
[2021-02-11 02:25:01Z INFO ProcessInvokerWrapper]   Working directory: '/home/runner/_work/_update'
[2021-02-11 02:25:01Z INFO ProcessInvokerWrapper]   Require exit code zero: 'False'
[2021-02-11 02:25:01Z INFO ProcessInvokerWrapper]   Encoding web name:  ; code page: ''
[2021-02-11 02:25:01Z INFO ProcessInvokerWrapper]   Force kill process on cancellation: 'False'
[2021-02-11 02:25:01Z INFO ProcessInvokerWrapper]   Redirected STDIN: 'False'
[2021-02-11 02:25:01Z INFO ProcessInvokerWrapper]   Persist current code page: 'False'
[2021-02-11 02:25:01Z INFO ProcessInvokerWrapper]   Keep redirected STDIN open: 'False'
[2021-02-11 02:25:01Z INFO ProcessInvokerWrapper]   High priority process: 'False'
[2021-02-11 02:25:01Z INFO ProcessInvokerWrapper] Failed to update oom_score_adj for PID: 287.
[2021-02-11 02:25:01Z INFO ProcessInvokerWrapper] System.UnauthorizedAccessException: Access to the path '/proc/287/oom_score_adj' is denied.
 ---> System.IO.IOException: Permission denied
   --- End of inner exception stack trace ---
   at System.IO.FileStream.WriteNative(ReadOnlySpan`1 source)
   at System.IO.FileStream.FlushWriteBuffer()
   at System.IO.FileStream.Dispose(Boolean disposing)
   at System.IO.Stream.Close()
   at System.IO.StreamWriter.CloseStreamFromDispose(Boolean disposing)
   at System.IO.StreamWriter.Dispose(Boolean disposing)
   at System.IO.TextWriter.Dispose()
   at System.IO.File.WriteAllText(String path, String contents)
   at GitHub.Runner.Sdk.ProcessInvoker.WriteProcessOomScoreAdj(Int32 processId, Int32 oomScoreAdj)
[2021-02-11 02:25:01Z INFO ProcessInvokerWrapper] Process started with process id 287, waiting for process exit.
[2021-02-11 02:25:03Z INFO ProcessInvokerWrapper] STDOUT/STDERR stream read finished.
[2021-02-11 02:25:03Z INFO ProcessInvokerWrapper] STDOUT/STDERR stream read finished.
[2021-02-11 02:25:03Z INFO ProcessInvokerWrapper] Finished process 287 with exit code 0, and elapsed time 00:00:02.2407173.
[2021-02-11 02:25:03Z INFO SelfUpdater] Finished getting latest runner package at: /home/runner/_work/_update.
[2021-02-11 02:25:03Z INFO HostContext] Well known directory 'Bin': '/home/runner/bin'
[2021-02-11 02:25:03Z INFO HostContext] Well known directory 'Root': '/home/runner'
[2021-02-11 02:25:03Z INFO SelfUpdater] Copy /home/runner/_work/_update/bin to /home/runner/bin.2.277.1.
[2021-02-11 02:25:03Z INFO HostContext] Well known directory 'Bin': '/home/runner/bin'
[2021-02-11 02:25:03Z INFO HostContext] Well known directory 'Root': '/home/runner'
[2021-02-11 02:25:03Z INFO SelfUpdater] Copy /home/runner/_work/_update/externals to /home/runner/externals.2.277.1.
[2021-02-11 02:25:03Z INFO SelfUpdater] Copy any remaining .sh/.cmd files into runner root.
[2021-02-11 02:25:03Z INFO HostContext] Well known directory 'Bin': '/home/runner/bin'
[2021-02-11 02:25:03Z INFO HostContext] Well known directory 'Root': '/home/runner'
[2021-02-11 02:25:03Z INFO JobDispatcher] Shutting down JobDispatcher. Make sure all WorkerDispatcher has finished.
[2021-02-11 02:25:04Z ERR  Terminal] WRITE ERROR: An error occurred: Access to the path is denied.
[2021-02-11 02:25:04Z ERR  Listener] System.UnauthorizedAccessException: Access to the path is denied.
 ---> System.IO.IOException: Operation not permitted
   --- End of inner exception stack trace ---
   at System.IO.FileSystem.CopyFile(String sourceFullPath, String destFullPath, Boolean overwrite)
   at System.IO.FileInfo.CopyTo(String destFileName, Boolean overwrite)
   at GitHub.Runner.Listener.SelfUpdater.DownloadLatestRunner(CancellationToken token)
   at GitHub.Runner.Listener.SelfUpdater.SelfUpdate(AgentRefreshMessage updateMessage, IJobDispatcher jobDispatcher, Boolean restartInteractiveRunner, CancellationToken token)
   at GitHub.Runner.Listener.Runner.RunAsync(RunnerSettings settings, Boolean runOnce)
   at GitHub.Runner.Listener.Runner.RunAsync(RunnerSettings settings, Boolean runOnce)
   at GitHub.Runner.Listener.Runner.RunAsync(RunnerSettings settings, Boolean runOnce)
   at GitHub.Runner.Listener.Runner.ExecuteCommand(CommandSettings command)
   at GitHub.Runner.Listener.Program.MainAsync(IHostContext context, String[] args)
[2021-02-11 02:25:04Z ERR  Listener] #####################################################
[2021-02-11 02:25:04Z ERR  Listener] System.IO.IOException: Operation not permitted

Any idea what path may be missing permissions?

Or, could we add the path that is getting the “permission denied” error, to the error message?

Thank you

Issue Analytics

  • State:closed
  • Created 3 years ago
  • Comments:18 (4 by maintainers)

github_iconTop GitHub Comments

4reactions
wcrowther-rentpathcommented, Mar 16, 2023

Still breaks for us on a regular basis. Please reopen.

0reactions
matthenry87commented, May 29, 2023

I have not - I really need to get this working to avoid usage of the dind container 😕

What’s the problem with the dind container, if I may?

Against my company’s security policy to allow containers to run in privileged mode. The dind container requires privileged mode.

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