Playback failed

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• [x ] bug report
• feature request
• [x ] support request

General infomration

Failed to start Netflix video - suspecting widevine issue

Prerequisites

• [x ] Are you running the latest version?

Description

Netflix addon is loading up fine but cannot play videos. Getting message: 'One or more items failed to play. Check error log… ’

The following error lines from my log (see link) may be suspect:

InputStream Adaptive: Unable to load widevine shared library (/storage/.kodi/cdm/libwidevinecdm.so) [Description of the bug or feature] InputStream Adaptive: OpenDRMSystem failed

Steps to Reproduce

1. [First Step]
2. [Second Step]
3. [and so on…]

Expected behavior: [What you expected to happen]

Actual behavior: [What actually happened]

Context (Environment)

Installation

• [x ] I installed the plugin via zip from the Releases page
• I´m using the Netflix Repo
• I´m using a different source (Please tell which)

Operating System

• [x ] Linux (x86/x64)
• OSX (x86/x64)
• Windows (x86/x64)
• Linux (ARM)
• Android

Additional informatin on the environment

HP Chromebox, Latest build LibreELEC-Generic.x86_64-9.0-Milhouse-20180209013556-#0208-g7f93f94, Kodi 18.0-ALPHA1 Git:4de5826 running off USB Flash stick

Added also the following command through shell: curl -Ls http://nmacleod.com/public/libreelec/getwidevine.sh | bash [Descripe your environment a bit more detailed, are you using LibreElec f.e.]

Debug log

http://ix.io/GfC

[Please include a link to your debug log (use something like http://sprunge.us/) or similar, please do not paste] log

Other information

Saw a post from emilsvennesson with a possible fix on a Raspberry Pi 3 - wondering if it may work on my config… Tnx.

[e.g. detailed explanation, related issues, suggestions how to fix, links for us to have context, etc.]

Screenshots

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[ervy1]

My issue was resolved - goog updates it’s libwidevinecdm.so file which wasn’t working for my configuration. I included an older version by extracting the file from older linux goog chrome package and copied it to .kodi/cdm/ and rebooted. See this issue here

[caphm]

The problem does not seem directly related to netflix plugin. Did you test with any other plugins (like Amazon Video)?

You might want to try downloading the current widevine version (at time of this posting from https://dl.google.com/widevine-cdm/1.4.9.1070-linux-x64.zip, current version number can always be found at https://dl.google.com/widevine-cdm/current.txt and swapped in between the last slash and -linux part following it) and install it manually into ~/.kodi/cdm