How to originate a Call from agent to client
See original GitHub issueDear all, my requirement is when the user clicks on a button, a call i generated to the client. How can I achieve this task from Originate Call.
I have a written a piece of code, but I am not sure it is the right way.
OriginateAction oc = new OriginateAction();
oc.Priority = "1";
oc.Exten = "12345";
oc.CallerId = "Rambo";
oc.Context = "from-internal";
oc.Channel = "SIP/20005427";
oc.Timeout = 15000;
oc.Async = true;
ManagerResponse originateResponse = amiConn.SendAction(oc, oc.Timeout);
Thanks in advance, looking forward for your answer.
Issue Analytics
- State:
- Created 8 years ago
- Comments:15
Top Results From Across the Web
Make a call in the client - Genesys Cloud Resource Center
Make a call in the client · In the Caller ID Name box, type the name that you want recipients of your call...
Read more >Warm Transfer - End User Guide
Open the Directory in the Flex UI · Go to Agents · Find the agent you want to call, hover your cursor over...
Read more >How to make a successful outbound call
1. Grab the customer's attention ... The agent should reveal the agenda and get “approval” at the start of the call. It will...
Read more >Best Practices for Speaking To Call Center Customers
Try to follow that script for each call to immediately tell customers that they've reached the right company and person. Follow any necessary ......
Read more >Making outbound calls
In the outbound call number drop-down ( ), the number that will be used to place the call is displayed. You can click...
Read more >
Top Related Medium Post
No results found
Top Related StackOverflow Question
No results found
Troubleshoot Live Code
Lightrun enables developers to add logs, metrics and snapshots to live code - no restarts or redeploys required.
Start Free
Top Related Reddit Thread
No results found
Top Related Hackernoon Post
No results found
Top Related Tweet
No results found
Top Related Dev.to Post
No results found
Top Related Hashnode Post
No results found
Ah got it, works both ways, cooool!
Oh got it, will stay this way then! Thank you,