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Cannot connect Github For Jira plugin to our Github organization

See original GitHub issue

When I go to https://<my-site>.atlassian.net/plugins/servlet/ac/com.github.integration.production/github-post-install-page, and click “Connect Github Organization”, the browser opens a new tab and then quickly changes the url to about:blank.

If I retry multiple times, eventually I will get to this page: https://github.atlassian.com/github/callback?code=60cdd516c0efa27b0a0f&state=d642e267f1d2c73f

and see an error that looks like this:

Screen Shot 2021-09-13 at 2 54 45 PM

Here is a video of what happens:

https://user-images.githubusercontent.com/602596/133140768-7c61c967-e8c9-4dee-998d-a52b88659517.mp4

None of my Github automation rules are working in Jira currently, and have been broken since 7/24/21.

Issue Analytics

  • State:closed
  • Created 2 years ago
  • Reactions:6
  • Comments:6 (3 by maintainers)

github_iconTop GitHub Comments

1reaction
nextglabscommented, Oct 27, 2021

Try on Google Chrome, that solved the issue for me.

0reactions
adamhowardpricecommented, Nov 29, 2021

@rachellerathbone Nope, resolved!

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