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Subscriptions are not correctly listed under the profile

See original GitHub issue

Bug description

If you create new APIM instance and subscribe to product you cannot see subscription listed under profile.

Reproduction steps

  1. Go to Azure Portal and create new API Management instance e.g. ‘worldsbestapim’
  2. Publish new Developer portal
  3. Sign up with new user using the newly published developer portal
  4. Navigate to ‘/products’ and subscribe product
  5. Navigate to ‘/profile’ page and you cannot see your new subscription

Expected behavior

Expected to see list of subscriptions. (Note: These seem to be listed okay in old developer portal).

Is your portal managed or self-hosted?


Release tag or commit SHA (if using self-hosted version)


API Management service name



  • Operating system: Windows
  • Browser: Google Chrome, Edge

Additional context

Browser console shows following error for theme.js:

Uncaught (in promise) TypeError: Cannot read property 'displayName' of undefined
    at new exports.Product (theme.js:2)
    at theme.js:2
    at (<anonymous>)
    at exports.ProductService.<anonymous> (theme.js:2)
    at (<anonymous>)
    at fulfilled (theme.js:2)

Code at line 32675 fails since is undefined:

, function(module, exports, __webpack_require__) {
    "use strict";
    Object.defineProperty(exports, "__esModule", {
        value: !0
    const utils_1 = __webpack_require__(5);
    exports.Product = class {
        constructor(contract) {
   = utils_1.Utils.getResourceName("products",, "shortId"),
            this.displayName =,
            this.description =,
            this.approvalRequired =,
            this.state =,
            this.subscriptionRequired =,
            this.subscriptionsLimit =,
            this.terms =



Issue Analytics

  • State:closed
  • Created 3 years ago
  • Reactions:1
  • Comments:9 (2 by maintainers)

github_iconTop GitHub Comments

mploksvenningsencommented, Jun 3, 2020

I did, multiple times. I guess third time’s the charm because it appears now. Thanks @JanneMattila

azaslonovcommented, May 22, 2020

Most of the regions should be updated this week, the rest of them by the end of next week.

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