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[BUG] Unable to get Telemetry for device using default event hub

See original GitHub issue

I’m new into looking at the Azure IoT and was attempting to follow the guide here. I have created my IoT Hub and downloaded the latest version of IoT Explorer, however I was having trouble viewing the telemetry in IoT Explorer. I kept getting an issue indicating it can’t connect to the event hub which I’m just using the default built it. I’ve downgraded to each version until I got to v0.14.12 before it started working for me.

Steps to reproduce:

  1. Create a free tier of IoT Hub in Azure Portal
  2. Download any version of IoT Explorer from v0.14.13 - v0.15.0
  3. Connect IoT Explorer using the connection string for iothubowner
  4. Add a device with Test001 as the deviceId
  5. Go to Telemetry
  6. Click Start See: Error Expect: Connect and see telemetry like in v0.14.12

It is possible I am doing something wrong but I just followed the guide and it didn’t work.

Failed to start monitoring device telemetry: Error: "The messaging entity 'sb://....servicebus.windows.net/.../$management' could not be found. To know more visit https://aka.ms/sbResourceMgrExceptions. TrackingId:3ef1fdc8-301b-4b12-bb34-4d269c692581_G6, SystemTracker:....servicebus.windows.net:.../$management, Timestamp:2022-09-16T14:10:51"

Issue Analytics

  • State:closed
  • Created a year ago
  • Comments:16 (7 by maintainers)

github_iconTop GitHub Comments

1reaction
YingXuecommented, Nov 8, 2022

https://github.com/Azure/azure-iot-explorer/releases/tag/v0.15.1 has addressed the issue. Event hub’s sdk fixes has been incorporated.

0reactions
YingXuecommented, Nov 4, 2022

Hi, we use their sample in this app to convert iot hub connection strings (that users use to login to) to event hub connection string, and pull telemetry from event hub. I’ve tried their latest sample, but the same error repros. Our team is following up with them, but it does not look this issue has been addressed. I will follow up again.

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