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Error: We can't connect to the service you need right now. Check your network connection or try this again later

See original GitHub issue

Hello all,

I have been trying to get this example to work. First Android, then iOS and finally with UWP simply to get better error results. Ideally I would like it working on iOS. I have a B2C client and a web API set up and working. How do I know this? Because I have the “active-directory-b2c-wpf” example working fine.

In the UWP client the application runs when when I click the sign in button a dialog appears with the progress spinner and then after a second or two I get an error message “We can’t connect to the service you need right now. Check your network connection or tray again later”. If I close this window the client code throws an exception:

Microsoft.Identity.Client.MsalException: WAB authentication failed ---> System.IO.FileNotFoundException: The specified protocol is unknown. (Exception from HRESULT: 0x800C000D)
   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)

If I compare what is going down the wire from the WPF client and the UWP client when the AcquireTokenAsync method is called they differ.

The WPF client sends the following information (xxxx replaces sensitive info):

GET /te/ HTTP/1.1

The UWP client sends something of the form:

GET /tfp/ HTTP/1.1

I have checked and double checked the b2c-xamarin-native code compared to the b2c-wpf and they are identical apart from the call to AcquireTokenAsync.

In WPF it looks like the following:

 authResult = await App.PublicClientApp.AcquireTokenAsync(
               GetUserByPolicy(App.PublicClientApp.Users, App.PolicySignUpSignIn),
               UIBehavior.SelectAccount, string.Empty, null, App.Authority);

for UWP it looks like:

 AuthenticationResult ar = await App.PCA.AcquireTokenAsync(
                  GetUserByPolicy(App.PCA.Users, App.PolicySignUpSignIn),

Do I need to configure something different on the backend to get mobile/UWP clients working or do I need to look elsewhere?

Any help would be appreciated.

Issue Analytics

  • State:closed
  • Created 6 years ago
  • Comments:21

github_iconTop GitHub Comments

matgutschowcommented, Oct 20, 2017

Ran into this issue as well running the UWP project, after looking at the sample code with the sample tenant and looking at the PCA object I was able to find that the RedirectUri property on the PublicClientApplication gets overridden from what you put in the UserDetailsClient\App.cs. If you look in the UserDetailsClient.UWP/MainPage.cs you will see it gets overridden.

If you copy that RedirectUri and add that to your B2C application ‘Custom Redirect URI’ along with the msal<applicationID>://auth from the directions and save it it should work.

n8allancommented, Dec 5, 2019

Thank you @jennyf19 .

Read more comments on GitHub >

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