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Connection failed (no connection to the remote host). Internal error: 1. Error details: 2461.

See original GitHub issue

Describe the bug

We are getting this error:

Connection failed (no connection to the remote host). Internal error: 1. Error details: 2461. Please check network connection, firewall setting, and the region name used to create speech factory.

when trying to use the SDK from inside a Ubuntu 18.04.3 LTS docker container (FROM ubuntu:latest). We installed the relevant libs (the documented ones and libgstreamer that I found is linked to one of the .so libs using ldd):

apt-get install -y libssl1.0.0 libasound2 libgstreamer1.0-0

The same code works when executed directly on a Ubuntu 18.04.3 LTS virtual machine instead of in the docker image. So there seems to be something missing.

To Reproduce

Try to execute an analysis using a .wav file from within the Ubuntu container
The above error will be returned.

Expected behavior

The translated text returned from the API.

Version of the Cognitive Services Speech SDK

1.6.0

Platform, Operating System, and Programming Language

OS: Ubuntu 18.04.3 LTS docker container
Hardware - x64
Programming language: Java

Additional context

Please tell me if there is more error information returned by the API that I can include.

Maybe someone with access to the source can tell me what exactly the number 2461 refers to, so I can investigate further.

Issue Analytics

State:
Created 4 years ago
Comments:5 (2 by maintainers)

Top GitHub Comments

2reactions

mahilleb-msftcommented, Aug 28, 2019

Do you still happen to have the list of new packages that the ubuntu-standard installation added? Just a shot in the dark here, but can you also try whether “ca-certificates” is the culprit?

Best, Mark

0reactions

yavin87commented, Aug 31, 2021

Do you still happen to have the list of new packages that the ubuntu-standard installation added? Just a shot in the dark here, but can you also try whether “ca-certificates” is the culprit?

Best, Mark

I had the same issue but on a fresh Debian Bullseye Docker container and your suggestion of installing the ca-certificates package fixed it. Thanks Mark!

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