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Connection failure occurs when using this sdk in China

See original GitHub issue

This app worked well before, Azure dashboard shows the last call from this app to speech service is successful in China on September 21. But this app has been unable to work since September 25 in China.

This issue is for a: (mark with an x)

- [x] bug report -> please search issues before submitting
- [ ] feature request
- [ ] documentation issue or request
- [ ] regression (a behavior that used to work and stopped in a new release)

Minimal steps to reproduce

Run cognitive-services-speech-sdk/quickstart/csharp-dotnet-windows application in China.

Any log messages given by the failure

Say something… CANCELED: Reason=Error CANCELED: ErrorDetails=Connection failed (no connection to the remote host). Internal error: 8. Error details: 998. Please check network connection, firewall setting, and the region name used to create speech factory. CANCELED: Did you update the subscription info?

Expected/desired behavior

No Connection failed occurs.

OS and Version?

Windows 7

Versions

v1.0.0

Mention any other details that might be useful

none

Issue Analytics

  • State:closed
  • Created 5 years ago
  • Reactions:2
  • Comments:8 (5 by maintainers)

github_iconTop GitHub Comments

1reaction
ufklemocommented, Sep 28, 2018

Which service region were you using? Could you please try eastasia or southeastasia? https://docs.microsoft.com/en-us/azure/cognitive-services/speech-service/regions

I have tried eastasia region and westus region,both of them return the same error code. detail I tried to run this app on another PC in China, but still got the same error.

0reactions
wolfma61commented, Oct 15, 2018

looks like the issue was resolved. closing this issue

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