Failed to initialize platform (azure-c-shared). Error: 2153

We probably got something wrong but we can’t start the demo synthesis program on Ubuntu 22.04

uname -a
Linux pop-os 6.0.12-76060006-generic #202212290932~1671652965~22.04~452ea9d SMP PREEMPT_DYNAMIC Wed D x86_64 x86_64 x86_64 GNU/Linux

The error is down in share libraries somewhere:

Traceback (most recent call last):
  File "/home/ric/Desktop/chatgpt_siri/speech_synthesis.py", line 11, in <module>
    speech_synthesizer = speechsdk.SpeechSynthesizer(speech_config=speech_config, audio_config=audio_config)
  File "/home/ric/.cache/pypoetry/virtualenvs/chatgpt-siri-7TtG-LRn-py3.10/lib/python3.10/site-packages/azure/cognitiveservices/speech/speech.py", line 2108, in __init__
    _call_hr_fn(fn=_sdk_lib.synthesizer_create_speech_synthesizer_from_config, *[
  File "/home/ric/.cache/pypoetry/virtualenvs/chatgpt-siri-7TtG-LRn-py3.10/lib/python3.10/site-packages/azure/cognitiveservices/speech/interop.py", line 62, in _call_hr_fn
    _raise_if_failed(hr)
  File "/home/ric/.cache/pypoetry/virtualenvs/chatgpt-siri-7TtG-LRn-py3.10/lib/python3.10/site-packages/azure/cognitiveservices/speech/interop.py", line 55, in _raise_if_failed
    __try_get_error(_spx_handle(hr))
  File "/home/ric/.cache/pypoetry/virtualenvs/chatgpt-siri-7TtG-LRn-py3.10/lib/python3.10/site-packages/azure/cognitiveservices/speech/interop.py", line 50, in __try_get_error
    raise RuntimeError(message)
RuntimeError: Exception with error code: 
[CALL STACK BEGIN]

/home/ric/.cache/pypoetry/virtualenvs/chatgpt-siri-7TtG-LRn-py3.10/lib/python3.10/site-packages/azure/cognitiveservices/speech/libMicrosoft.CognitiveServices.Speech.core.so(+0x1b9787) [0x7fefe35b9787]
/home/ric/.cache/pypoetry/virtualenvs/chatgpt-siri-7TtG-LRn-py3.10/lib/python3.10/site-packages/azure/cognitiveservices/speech/libMicrosoft.CognitiveServices.Speech.core.so(+0x1dd4b1) [0x7fefe35dd4b1]
/lib/x86_64-linux-gnu/libc.so.6(+0x99f68) [0x7fefe4e99f68]
/home/ric/.cache/pypoetry/virtualenvs/chatgpt-siri-7TtG-LRn-py3.10/lib/python3.10/site-packages/azure/cognitiveservices/speech/libMicrosoft.CognitiveServices.Speech.core.so(+0x1de66e) [0x7fefe35de66e]
/home/ric/.cache/pypoetry/virtualenvs/chatgpt-siri-7TtG-LRn-py3.10/lib/python3.10/site-packages/azure/cognitiveservices/speech/libMicrosoft.CognitiveServices.Speech.core.so(+0x1a7399) [0x7fefe35a7399]
/home/ric/.cache/pypoetry/virtualenvs/chatgpt-siri-7TtG-LRn-py3.10/lib/python3.10/site-packages/azure/cognitiveservices/speech/libMicrosoft.CognitiveServices.Speech.core.so(+0x1a5877) [0x7fefe35a5877]
/home/ric/.cache/pypoetry/virtualenvs/chatgpt-siri-7TtG-LRn-py3.10/lib/python3.10/site-packages/azure/cognitiveservices/speech/libMicrosoft.CognitiveServices.Speech.core.so(+0x1c0099) [0x7fefe35c0099]
/home/ric/.cache/pypoetry/virtualenvs/chatgpt-siri-7TtG-LRn-py3.10/lib/python3.10/site-packages/azure/cognitiveservices/speech/libMicrosoft.CognitiveServices.Speech.core.so(+0x1d832a) [0x7fefe35d832a]
/home/ric/.cache/pypoetry/virtualenvs/chatgpt-siri-7TtG-LRn-py3.10/lib/python3.10/site-packages/azure/cognitiveservices/speech/libMicrosoft.CognitiveServices.Speech.core.so(+0x17ff00) [0x7fefe357ff00]
/home/ric/.cache/pypoetry/virtualenvs/chatgpt-siri-7TtG-LRn-py3.10/lib/python3.10/site-packages/azure/cognitiveservices/speech/libMicrosoft.CognitiveServices.Speech.core.so(+0xe087d) [0x7fefe34e087d]
/home/ric/.cache/pypoetry/virtualenvs/chatgpt-siri-7TtG-LRn-py3.10/lib/python3.10/site-packages/azure/cognitiveservices/speech/libMicrosoft.CognitiveServices.Speech.core.so(+0x1c0099) [0x7fefe35c0099]
/home/ric/.cache/pypoetry/virtualenvs/chatgpt-siri-7TtG-LRn-py3.10/lib/python3.10/site-packages/azure/cognitiveservices/speech/libMicrosoft.CognitiveServices.Speech.core.so(+0x177dd3) [0x7fefe3577dd3]
/home/ric/.cache/pypoetry/virtualenvs/chatgpt-siri-7TtG-LRn-py3.10/lib/python3.10/site-packages/azure/cognitiveservices/speech/libMicrosoft.CognitiveServices.Speech.core.so(+0x1eb0b5) [0x7fefe35eb0b5]
/home/ric/.cache/pypoetry/virtualenvs/chatgpt-siri-7TtG-LRn-py3.10/lib/python3.10/site-packages/azure/cognitiveservices/speech/libMicrosoft.CognitiveServices.Speech.core.so(synthesizer_create_speech_synthesizer_from_config+0xf3) [0x7fefe34c5c02]
/lib/x86_64-linux-gnu/libffi.so.8(+0x7e2e) [0x7fefe5032e2e]
/lib/x86_64-linux-gnu/libffi.so.8(+0x4493) [0x7fefe502f493]
/usr/lib/python3.10/lib-dynload/_ctypes.cpython-310-x86_64-linux-gnu.so(+0xa451) [0x7fefe4dc3451]
[CALL STACK END]

Runtime error: Failed to initialize platform (azure-c-shared). Error: 2153

And our little test code for completeness

# This example requires environment variables named "SPEECH_KEY" and "SPEECH_REGION"
speech_config = speechsdk.SpeechConfig(subscription=os.environ.get('SPEECH_KEY'), region=os.environ.get('SPEECH_REGION'))
audio_config = speechsdk.audio.AudioOutputConfig(use_default_speaker=True)

# The language of the voice that speaks.
speech_config.speech_synthesis_voice_name='en-US-JennyNeural'

speech_synthesizer = speechsdk.SpeechSynthesizer(speech_config=speech_config, audio_config=audio_config)

# Get text from the console and synthesize to the default speaker.
print("Enter some text that you want to speak >")
text = input()

speech_synthesis_result = speech_synthesizer.speak_text_async(text).get()

if speech_synthesis_result.reason == speechsdk.ResultReason.SynthesizingAudioCompleted:
    print("Speech synthesized for text [{}]".format(text))
elif speech_synthesis_result.reason == speechsdk.ResultReason.Canceled:
    cancellation_details = speech_synthesis_result.cancellation_details
    print("Speech synthesis canceled: {}".format(cancellation_details.reason))
    if cancellation_details.reason == speechsdk.CancellationReason.Error:
        if cancellation_details.error_details:
            print("Error details: {}".format(cancellation_details.error_details))
            print("Did you set the speech resource key and region values?")

Thanks

[gameveloster]

After applying your temp fix, how do we revert OpenSSL v1.1.1 back to v3 in the efuture?

Where can we view the backlog ticket # 4471701?

[ralph-msft]

Thank you for reporting this issue. Ubuntu 22.04 moved to OpenSSL version 3. The Cognitive Services Speech SDK has not been updated to support OpenSSL 3 and instead is still using OpenSSL 1.1.1.

We have labeled the issue as ‘accepted’ here and are now also tracking a fix for this in on our backlog (# 4471701). We will respond here once we have an update.

In the meantime, you may be able to temporarily work around this by manually installing the OpenSSL 1.1.1 packages. However some issues to keep in mind:

• We have not tested if this causes conflicts with other packages or building other packages. Please proceed at your own risk
• You will need to manually ensure that you are using the latest OpenSSL 1.1.1 version yourself to avoid any potential security issues

wget http://archive.ubuntu.com/ubuntu/pool/main/o/openssl/libssl1.1_1.1.1f-1ubuntu2.16_amd64.deb
sudo dpkg -i libssl1.1_1.1.1f-1ubuntu2.16_amd64.deb