question-mark
Stuck on an issue?

Lightrun Answers was designed to reduce the constant googling that comes with debugging 3rd party libraries. It collects links to all the places you might be looking at while hunting down a tough bug.

And, if you’re still stuck at the end, we’re happy to hop on a call to see how we can help out.

Button to generate "debug report" for users

See original GitHub issue

Sometimes when users report problems with Etcher, it’s difficult to get all the info from them we need.

Perhaps there should be an button in the Etcher GUI somewhere (ping @konmouz ) that we could ask the users to click on that would generate a “debug report” they could send to us, which would contain all kinds of useful information, like:

  • Etcher version
  • OS (and version) that Etcher is being run on
  • Name of the image that was selected
  • Name of the drive that was selected
  • Output of the DevTools console
  • Output of the drivelist command
  • etc.

Issue Analytics

  • State:closed
  • Created 7 years ago
  • Reactions:2
  • Comments:24 (14 by maintainers)

github_iconTop GitHub Comments

2reactions
jviotticommented, Dec 1, 2016

I personally don’t think we should bother with automatic error reporting, since as @lurch , this will be the exception rather than the rule, and we’re pretty much covered in that aspect by TrackJS.

I propose to develop a button that users can click to generate a file containing all sorts of information about their system (generic stuff, no personal information), and they can send it to us by themselves (on a GitHub issue, or attaching to Gitter).

2reactions
konmouzcommented, Dec 1, 2016

This could be indeed an issue. So for now we can have an option in settings and just a dialog when something goes wrong.

Read more comments on GitHub >

github_iconTop Results From Across the Web

How to enable Debug Logs for any User | Salesforce Bytes
How to enable Debug Logs for any User | Salesforce Bytes - Salesforce Makes Sense - Video #11Salesforce Bytes is another video series...
Read more >
Set Up Debug Logging - Salesforce Help
To activate debug logging for users, Apex classes, and Apex triggers, configure trace flags and debug levels in the Developer Console or in...
Read more >
How to turn on the Salesforce debug log
1) In Salesforce, go to Setup > Administration Setup > Monitoring > Debug Logs · 2) On the Debug Logs page, in the...
Read more >
Collecting Debugs for Tenable Products
This article describes the process on how to generate a debug report in Tenable products. Please sanitize any IP addresses or other ...
Read more >
Salesforce Debug Logs: A Comprehensive Guide - Hevo Data
On the Salesforce window, search for 'Debug Logs' in the search box and select Debug Logs. To set the Debug Log, click on...
Read more >

github_iconTop Related Medium Post

No results found

github_iconTop Related StackOverflow Question

No results found

github_iconTroubleshoot Live Code

Lightrun enables developers to add logs, metrics and snapshots to live code - no restarts or redeploys required.
Start Free

github_iconTop Related Reddit Thread

No results found

github_iconTop Related Hackernoon Post

No results found

github_iconTop Related Tweet

No results found

github_iconTop Related Dev.to Post

No results found

github_iconTop Related Hashnode Post

No results found