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"Error: Couldn't scan the drives: An unknown error occurred" when launching Etcher (Windows)

See original GitHub issue
  • Etcher version: 1.1.1
  • Operating system and architecture: Windows 10 x64
  • Image flashed: N/A
  • Do you see any meaningful error information in the DevTools?
{"stack":"Error: Couldn't scan the drives: An unknown error occurred","message":"Couldn't scan the drives: An unknown error occurred"}
console.(anonymous function) @ C:\Users\<user>\AppData\Local\Programs\etcher\resources\app.asar\node_modules\raven-js\dist\raven.js:51

This error appears immediately after launching the app. It leaves Etcher in a state where I can go through the normal image selection process, but the “select a drive” step is never enabled.

Issue Analytics

  • State:closed
  • Created 6 years ago
  • Comments:22 (9 by maintainers)

github_iconTop GitHub Comments

4reactions
raketecommented, Sep 17, 2017

@serdasteclas is right. I can verify this problem occurs when there is a locked Bitlocker drive present. It goes away once I unlock it.

2reactions
jhermsmeiercommented, Jul 27, 2017

@lurch technically yes, but given this is also an issue within Etcher, let’s tie this to #1637 and close this once that’s through.

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