SBC Decoding Error about 3 minutes into use

Describe the problem I set up my Raspberry Pi 3 according to the instructions and it works well for about 3 minutes, after which the audio stops entirely. In the logs I see:

16.09.20 11:53:30 (-0400)  audio  E: [bluetooth] a2dp-codec-sbc.c: Unsupported fragmented SBC frame
16.09.20 11:53:30 (-0400)  audio  E: [bluetooth] module-bluez5-device.c: Decoding error

This is similar to the error described under Audio cuts or is very stuttery in the troubleshooting guide but not the same. Sometimes it says this Unsupported fragmented SBC frame but sometimes I get SBC decoding error (-2) instead.

Is this the same issue, which I might be able to solve by buying a USB Bluetooth dongle or is this something else?

Device information

• Board (hardware info): Raspberry Pi 3
• Device type (as seen in balenaCloud): Raspberry Pi 3
• balenaOS version: balenaOS v2.56.0+rev2

[fgebhart]

For people coming to this issue via google searching the error message:

I managed to solve this issue by using a usb bluetooth dongle.

Using RPI 3, balenaOS 2.83.21+rev1 and Supervisor version 12.11.22.

[sylqvq]

+1, I’m having this exact same issue, but instead of getting “Unsupported fragmented SBC frame,” I get not much more information.

22.09.20 18:19:15 (-0500)  audio  E: [bluetooth] a2dp-codec-sbc.c: SBC decoding error (-2)
22.09.20 18:19:15 (-0500)  audio  E: [bluetooth] module-bluez5-device.c: Decoding error