BUG: Unable to retrieve MagicMirror modules. Is your internet connection up?

Describe the Bug

Is this an issue with the CLI or GUI? mmpm doesn’t start

Is this something that should be put in the Wiki? if it’s not a weird bug on my system, maybe enhancing the setup guide would be a nice idea.

A clear and concise description of what the bug is. When installing mmpm via python3 on a Ubuntu 20.04.01 LTS with a MagicMirror via Docker-Compose, the mmpm won’t start after installing and configuring.

To Reproduce Steps to reproduce the behavior:

1. Install as told in the guidelines
2. Configuring with mmpm --guided-setup
3. Try to do something (p.e. mmpm log)
4. See the error

Expected behavior Able to use the software

Operating System, Python3 Version, and Web Browser
(Please complete the following information)

• output from cat /etc/os-release

  • NAME=“Ubuntu” VERSION=“20.04.1 LTS (Focal Fossa)” ID=ubuntu ID_LIKE=debian PRETTY_NAME=“Ubuntu 20.04.1 LTS” VERSION_ID=“20.04” HOME_URL=“https://www.ubuntu.com/” SUPPORT_URL=“https://help.ubuntu.com/” BUG_REPORT_URL=“https://bugs.launchpad.net/ubuntu/” PRIVACY_POLICY_URL=“https://www.ubuntu.com/legal/terms-and-policies/privacy-policy” VERSION_CODENAME=focal UBUNTU_CODENAME=focal

• output from python3 --version

  • Python 3.8.5

MMPM Environment Settings

• output from mmpm env
  • • Initializing MagicMirror 3rd party packages database ✘ FATAL: Unable to retrieve MagicMirror modules. Is your internet connection up?

MMPM Log Files

• Attach the file produced Download MMPM log files within the Control Center of the GUI or from the mmpm log --zip
  • unable to produce. Same error.
  • Content of mmpm-cli-interface.log is repeatedly:

2020-10-26 20:15:12,804.804 CRITICAL utils - fatal_msg: Unable to retrieve MagicMirror modules. Is your internet connection up?
Unable to retrieve MagicMirror modules. Is your internet connection up?

MagicMirror Config

• your MagicMirror config.js
  • not existing

[Bee-Mar]

This is most likely an issue with the MagicMirror 3rd party modules page. Someone probably altered the markdown/html which caused parsing to fail. I’ll have to look into the structure of the page

[td00]

It seems, like there’s was a problem using a previous installed MagicMirror version. I’ve removed the MagicMirror Version installed & installed a new Version via mmpm. After the installation via mmpm & restoring the config & modules, everything works fine.

It seems like the error, produced in this constellation was just misleading. Not quite sure how to reproduce this error. Tried it on a similar machine, with a backup from the previous not working “prod” system and there it worked like a charm.

Seems to be a bug on my system.

Thanks for looking into it.

cheers 😃