[Support]: Event clip could not be viewed on Frigate Web UI

Describe the problem you are having

Some (but not all) recordings are not able to be viewed on the frigate web UI.

If I try to download the clip, web browser reports the following error:

• Could not create clip from recordings for rear_1.

The nginx error.log from the docker container reports: 2022/01/07 10:32:26 [error] 204#204: *200 ngx_child_request_wev_handler: upstream returned a bad status 404 while sending to client, client: 171.51.0.1, server: , request: "GET /vod/event/1641551972.196192-3xem3c/index.m3u8 HTTP/1.1", host: "REDACTED_HOST", referrer: "https://REDACTED_HOST/events?camera=rear_1&label=person"

Version

0.10.0-db1255a (Beta 6)

Frigate config file

mqtt:
  host: 192.168.1.3
  user: pub_client
  password: timewarp
detectors:
  coral:
    type: edgetpu
    device: usb
# Optional: Object configuration
# NOTE: Can be overridden at the camera level
objects:
  # Optional: list of objects to track from labelmap.txt (default: shown below)
  track:
    - person
    - car
    - bicycle
    - motorcycle
    - bus
# Optional: birdseye configuration
birdseye:
  # Optional: Enable birdseye view (default: shown below)
  enabled: True
  # Optional: Width of the output resolution (default: shown below)
  width: 1280
  # Optional: Height of the output resolution (default: shown below)
  height: 720
  # Optional: Encoding quality of the mpeg1 feed (default: shown below)
  # 1 is the highest quality, and 31 is the lowest. Lower quality feeds utilize less CPU resources.
  quality: 8
  # Optional: Mode of the view. Available options are: objects, motion, and continuous
  #   objects - cameras are included if they have had a tracked object within the last 30 seconds
  #   motion - cameras are included if motion was detected in the last 30 seconds
  #   continuous - all cameras are included always
  mode: motion
timestamp_style:
  position: "tl"
  format: "%m/%d/%Y %H:%M:%S"
  # Optional: Color of font
  color:
    # All Required when color is specified (default: shown below)
    red: 255
    green: 255
    blue: 255
  # Optional: Line thickness of font (default: shown below)
  thickness: 2
  # Optional: Effect of lettering (default: shown below)
  #           None (No effect),
  #           "solid" (solid background in inverse color of font)
  #           "shadow" (shadow for font)
  effect: "shadow"
record:
  enabled: True
#  retain:
#    days: 7
#    mode: motion
  events:
    retain:
      default: 14
      mode: active_objects
cameras:
  front_1:
    ffmpeg:
      input_args:
        - -c:v
        - h264_cuvid
      inputs:
        - path: rtsp://user:xxxx@192.168.254.2:554/ch1/sub/av_stream
          roles:
            - detect
            - rtmp
        - path: rtsp://user:xxxx@192.168.254.2:554/ch1/main/av_stream
          roles:
            - record
    detect:
      width: 704
      height: 480
    record:
      enabled: True
      events:
        required_zones:
          - front_sidewalk
          - front_drive
          - storefront
    snapshots:
      enabled: True
      timestamp: True
      required_zones:
          - front_sidewalk
          - front_drive
          - storefront
    motion:
      mask:
        - 0,0,304,0,288,61,0,245
    zones:
      front_sidewalk:
        coordinates: 0,323,0,240,144,140,239,84,298,59,294,80,219,125,80,238
        objects:
          - person
          - bicycle
      front_drive:
        coordinates: 387,0,309,0,296,78,261,100,221,128,165,159,0,318,0,480,205,480
      storefront:
        coordinates: 367,0,704,0,704,480,195,480
        objects:
          - person
          - bicycle
  front_2:                
    ffmpeg:
      input_args:
        - -c:v
        - h264_cuvid
      inputs:
        - path: rtsp://user:xxxx@192.168.254.8:554/ch1/sub/av_stream                                
          roles:
            - detect
            - rtmp
        - path: rtsp://user:xxxx@192.168.254.8:554/ch1/main/av_stream
          roles:
            - record
    detect:
      width: 704                                            
      height: 480
    record:
      enabled: True
      events:
        required_zones:
          - front_sidewalk
          - front_drive
          - storefront
    snapshots:
      enabled: True
      timestamp: True
      required_zones:
        - front_sidewalk
        - front_drive
        - storefront
    motion:
      mask:
        - 704,0,452,0,440,51,550,117,704,234
    zones:
      front_sidewalk:
        coordinates: 580,182,450,78,449,53,547,112,617,155,704,233,704,308
        objects:
          - person
          - bicycle
      front_drive:
        coordinates: 382,94,376,45,416,51,539,140,620,212,704,307,704,480,523,480,444,240
      storefront:
        coordinates: 0,480,0,0,395,0,395,115,530,480
        objects:
          - person
          - bicycle
  front_3:                
    ffmpeg:
      input_args:
        - -c:v
        - h264_cuvid
      inputs:
        - path: rtsp://user:xxxx@192.168.254.6:554/ch1/sub/av_stream                                
          roles:
            - detect
            - rtmp
        - path: rtsp://user:xxxx@192.168.254.6:554/ch1/main/av_stream
          roles:
            - record
    detect:
      width: 704                                            
      height: 480
    record:
      enabled: True
      events:
        required_zones: 
          - front_drive
          - front_sidewalk
    snapshots:
      enabled: True
      timestamp: True
      required_zones:
        - front_drive
        - front_sidewalk
    motion:
      mask:
        - 0,0,617,0,658,43,621,106,526,152,414,209,254,292,153,346,0,427
    zones:
      front_drive:
        coordinates: 704,480,704,155,628,122,263,411,333,480,417,480
      front_sidewalk:
        coordinates: 405,295,619,123,612,103,159,341,0,422,0,480,310,480,241,415
        objects:
          - person
          - bicycle
  rear_side: # Reolink 520
    ffmpeg:
      input_args:
        - -avoid_negative_ts
        - make_zero
        - -fflags
        - nobuffer+genpts+discardcorrupt
        - -use_wallclock_as_timestamps
        - "1"
        - -c:v
        - h264_cuvid
      inputs:
        - path: rtmp://192.168.254.9:1935/bcs/channel0_sub.bcs?channel=0&stream=0&user=user&password=xxxx
          roles:
            - detect
            - rtmp
        - path: rtmp://192.168.254.9:1935/bcs/channel0_main.bcs?channel=0&stream=0&user=user&password=xxxx
          roles:
            - record
    detect:
      width: 640
      height: 480 
    record:
      enabled: True
      events:
        required_zones:
          - back_drive
          - entrance_2
          - side_parking
          - storefront
    snapshots:
      enabled: True
      timestamp: True
      required_zones:
        - back_drive
        - entrance_2
        - side_parking
        - storefront
    motion:
      mask:
        - 322,115,640,363,640,0,118,0,180,23,242,34,359,107
    zones:
      storefront:
        coordinates: 154,319,250,480,0,480,0,130,75,124
        objects:
          - person
          - bicycle
      back_drive:
        coordinates: 26,46,161,37,239,104,26,122
      entrance_2:
        coordinates: 243,30,376,105,227,117,148,35
      side_parking:
        coordinates: 254,480,640,480,640,359,322,112,83,148
  rear_1:                
    ffmpeg:
      input_args:
        - -c:v
        - h264_cuvid
      inputs:
        - path: rtsp://user:xxxx@192.168.254.3:554/ch1/sub/av_stream                                
          roles:
            - detect
            - rtmp
        - path: rtsp://user:xxxx@192.168.254.3:554/ch1/main/av_stream
          roles:
            - record
    detect:
      width: 704                                            
      height: 480   
    record:
      enabled: True
    snapshots:
      enabled: True
      timestamp: True
    zones:
      back_drive:
        coordinates: 373,46,447,52,704,246,704,480,514,480
      back_storefront:
        coordinates: 0,480,514,480,445,225,415,132,395,0,357,0,0,0
        objects:
          - person
          - bicycle
      rear_entry:
        coordinates: 704,31,704,155,576,138,445,62,457,0
        objects:
          - person
          - bicycle
  rear_2:                
    ffmpeg:
      input_args:
        - -c:v
        - h264_cuvid
      inputs:
        - path: rtsp://user:xxxx@192.168.254.4:554/ch1/sub/av_stream                                
          roles:
            - detect
            - rtmp
        - path: rtsp://user:xxxx@192.168.254.4:554/ch1/main/av_stream
          roles:
            - record
    detect:
      width: 704                                            
      height: 480
    record:
      enabled: True
      events:
        required_zones: 
          - back_drive
          - back_storefront
          - entrance_2
          - front_parking
    snapshots:
      enabled: True
      timestamp: True
      required_zones:
        - back_drive
        - back_storefront
        - entrance_2
        - front_parking
    motion:
      mask:
        - 116,121,0,170,0,0,283,0,293,71,243,80
    zones:
      back_drive:
        coordinates: 252,480,0,480,0,253,172,126,249,213,300,284
      entrance_2:
        coordinates: 285,345,314,229,300,67,248,71,143,142
      front_parking:
        coordinates: 0,176,62,138,194,98,0,283
      back_storefront:
        coordinates: 257,480,704,480,704,65,501,0,280,0,316,225
        objects:
          - person
          - bicycle
  parking_1:                
    ffmpeg:
      input_args:
        - -c:v
        - h264_cuvid
      inputs:
        - path: rtsp://user:xxxx@192.168.254.5:554/ch1/sub/av_stream                                
          roles:
            - detect
            - rtmp
        - path: rtsp://user:xxxx@192.168.254.5:554/ch1/main/av_stream
          roles:
            - record
    detect:
      width: 704       
      height: 480
    record:
      enabled: True
      events:
        required_zones:
          - front_left
          - front_parking
    snapshots:
      enabled: True
      timestamp: True
      required_zones:
        - front_left
        - front_parking
        - entrance_2
        - back_drive
        - back_storefront
    motion:
      mask:
        - 0,0,704,0,704,41,674,58,532,38,487,84,403,75,239,85,172,92,60,82,37,109,0,127
    zones:
      front_left:
        coordinates: 488,480,635,266,681,219,704,221,704,480
        objects:
          - person
      front_parking:
        coordinates: 472,107,704,246,704,480,0,480,0,156,40,152,136,126,180,99,336,89,413,89
      entrance_2:
        coordinates: 483,112,552,119,495,88,406,74
      back_drive:
        coordinates: 704,240,704,198,522,100,479,108
      back_storefront:
        coordinates: 704,50,704,205,499,90,521,28
        objects:
          - person
          - bicycle
  parking_2:                
    ffmpeg:
      input_args:
        - -c:v
        - h264_cuvid
      inputs:
        - path: rtsp://user:xxxx@192.168.254.7:554/ch1/sub/av_stream                                
          roles:
            - detect
            - rtmp
        - path: rtsp://user:xxxx@192.168.254.7:554/ch1/main/av_stream
          roles:
            - record
    detect:
      width: 704       
      height: 480
    record:
      enabled: True
    snapshots:
      enabled: True
      timestamp: True
    motion:
      mask:
        - 704,74,704,0,0,0,320,57
    zones:
      back_drive:
        coordinates: 368,480,555,302,293,232,0,341,0,480
      back_parking:
        coordinates: 682,84,680,157,472,315,241,213,230,74
      back_storefront:
        coordinates: 0,40,232,21,248,247,0,334
        objects:
          - person
          - bicycle
      rear_entry:
        coordinates: 505,340,704,398,658,480,352,480
        objects:
          - person
          - bicycle
  parking_3: # Reolink 520
    ffmpeg:
      input_args:
        - -avoid_negative_ts
        - make_zero
        - -fflags
        - nobuffer+genpts+discardcorrupt
        - -flags
        - low_delay
        - -strict
        - experimental
        - -analyzeduration
        - 1000M
        - -probesize
        - 1000M
        - -rw_timeout
        - "5000000"
        - -c:v
        - h264_cuvid
      inputs:
#        - path: http://192.168.254.10/flv?port=1935&app=bcs&stream=channel0_ext.bcs&user=user&password=xxxx
        - path: rtmp://192.168.254.10:1935/bcs/channel0_sub.bcs?channel=0&stream=0&user=user&password=xxxx
          roles:
            - detect
            - rtmp
#        - path: http://192.168.254.10/flv?port=1935&app=bcs&stream=channel0_main.bcs&user=user&password=xxxx
        - path: rtmp://192.168.254.10:1935/bcs/channel0_main.bcs?channel=0&stream=0&user=user&password=xxxx
          roles:
            - record
    detect:
      width: 640
      height: 480 
    record:
      enabled: True
    snapshots:
      enabled: True
      timestamp: True
    motion:
      mask:
        - 213,21,294,0,0,0,0,50
    zones:
      rear_entry:
        coordinates: 246,66,279,21,640,0,640,190
        objects:
          - person
          - bicycle
      back_parking:
        coordinates: 0,480,640,480,640,185,256,69,181,21,0,53
  parking_4:
    ffmpeg:
      input_args:
        - -c:v
        - h264_cuvid
      inputs:
        - path: rtsp://user:xxxx@192.168.254.11:8554/live1.264
          roles:
            - detect
            - rtmp
        - path: rtsp://user:xxxx@192.168.254.11:8554/live0.264
          roles:
            - record
    detect:
      width: 720
      height: 480
    record:
      enabled: True
    snapshots:
      enabled: True
      timestamp: True
    motion:
      mask:
        - 0,150,75,145,58,33,0,39
    zones:
      back_parking:
        coordinates: 720,480,720,102,490,97,282,87,0,162,0,480
      back_right:
        coordinates: 157,62,272,68,273,139,160,151
        objects:
          - person
          - bicycle
      rear_entry:
        coordinates: 0,480,0,150,46,148,105,240,261,480
        objects:
          - person
          - bicycle

Relevant log output

[2022-01-07 10:31:28] ws4py                          INFO    : Using epoll
[2022-01-07 10:32:13] ws4py                          INFO    : Managing websocket [Local => 127.0.0.1:5002 | Remote => 127.0.0.1:35078]
[2022-01-07 10:32:26] frigate.http                   ERROR   : No recordings found for the requested time range
[2022-01-07 10:33:38] ws4py                          INFO    : Terminating websocket [Local => 127.0.0.1:5002 | Remote => 127.0.0.1:35078]
[2022-01-07 10:40:06] frigate.http                   ERROR   : ffmpeg version 4.3.1 Copyright (c) 2000-2020 the FFmpeg developers
  built with gcc 9 (Ubuntu 9.3.0-17ubuntu1~20.04)
  configuration: --disable-debug --disable-doc --disable-ffplay --enable-shared --enable-avresample --enable-libopencore-amrnb --enable-libopencore-amrwb --enable-gpl --enable-libfreetype --enable-libvidstab --enable-libmp3lame --enable-libopus --enable-libtheora --enable-libvorbis --enable-libvpx --enable-libwebp --enable-libxcb --enable-libx265 --enable-libxvid --enable-libx264 --enable-nonfree --enable-openssl --enable-libfdk_aac --enable-postproc --enable-small --enable-version3 --enable-libzmq --extra-libs=-ldl --prefix=/opt/ffmpeg --enable-libopenjpeg --enable-libkvazaar --enable-libaom --extra-libs=-lpthread --enable-libsrt --enable-libaribb24 --enable-nvenc --enable-cuda --enable-cuvid --enable-libnpp --extra-cflags='-I/opt/ffmpeg/include -I/opt/ffmpeg/include/ffnvcodec -I/usr/local/cuda/include/' --extra-ldflags='-L/opt/ffmpeg/lib -L/usr/local/cuda/lib64 -L/usr/local/cuda/lib32/'
  libavutil      56. 51.100 / 56. 51.100
  libavcodec     58. 91.100 / 58. 91.100
  libavformat    58. 45.100 / 58. 45.100
  libavdevice    58. 10.100 / 58. 10.100
  libavfilter     7. 85.100 /  7. 85.100
  libavresample   4.  0.  0 /  4.  0.  0
  libswscale      5.  7.100 /  5.  7.100
  libswresample   3.  7.100 /  3.  7.100
  libpostproc    55.  7.100 / 55.  7.100
pipe:: Invalid data found when processing input

FFprobe output from your camera

[rtsp @ 0x555d119fdf00] max delay reached. need to consume packet
[rtsp @ 0x555d119fdf00] RTP: missed 85 packets
[h264 @ 0x555d11a01c80] concealing 5280 DC, 5280 AC, 5280 MV errors in I frame
Input #0, rtsp, from 'rtsp://username:xxxx@192.168.254.3':
  Metadata:
    title           : Media Presentation
  Duration: N/A, start: 0.400333, bitrate: N/A
    Stream #0:0: Video: h264 (Main), yuv420p(progressive), 1920x1080, 15 fps, 15 tbr, 90k tbn, 30 tbc

Frigate stats

{
  "detection_fps": 76.3,
  "detectors": {
    "coral": {
      "detection_start": 1641580613.965506,
      "inference_speed": 8.01,
      "pid": 225
    }
  },
  "front_1": {
    "camera_fps": 5,
    "capture_pid": 250,
    "detection_fps": 5.4,
    "pid": 231,
    "process_fps": 5.1,
    "skipped_fps": 0
  },
  "front_2": {
    "camera_fps": 5.1,
    "capture_pid": 252,
    "detection_fps": 11.3,
    "pid": 234,
    "process_fps": 5.1,
    "skipped_fps": 0
  },
  "front_3": {
    "camera_fps": 5,
    "capture_pid": 256,
    "detection_fps": 0,
    "pid": 235,
    "process_fps": 5,
    "skipped_fps": 0
  },
  "parking_1": {
    "camera_fps": 5.1,
    "capture_pid": 274,
    "detection_fps": 19.2,
    "pid": 243,
    "process_fps": 5.1,
    "skipped_fps": 0
  },
  "parking_2": {
    "camera_fps": 5,
    "capture_pid": 305,
    "detection_fps": 0,
    "pid": 245,
    "process_fps": 5,
    "skipped_fps": 0
  },
  "parking_3": {
    "camera_fps": 5,
    "capture_pid": 307,
    "detection_fps": 0,
    "pid": 247,
    "process_fps": 5,
    "skipped_fps": 0
  },
  "parking_4": {
    "camera_fps": 5,
    "capture_pid": 312,
    "detection_fps": 29.5,
    "pid": 248,
    "process_fps": 5,
    "skipped_fps": 0
  },
  "rear_1": {
    "camera_fps": 5,
    "capture_pid": 266,
    "detection_fps": 0.1,
    "pid": 240,
    "process_fps": 5,
    "skipped_fps": 0
  },
  "rear_2": {
    "camera_fps": 5,
    "capture_pid": 272,
    "detection_fps": 5,
    "pid": 242,
    "process_fps": 5,
    "skipped_fps": 0
  },
  "rear_side": {
    "camera_fps": 5.1,
    "capture_pid": 260,
    "detection_fps": 5.8,
    "pid": 237,
    "process_fps": 5.1,
    "skipped_fps": 0
  },
  "service": {
    "storage": {
      "/dev/shm": {
        "free": 1064.7,
        "mount_type": "tmpfs",
        "total": 1073.7,
        "used": 9
      },
      "/media/frigate/clips": {
        "free": 3629520.6,
        "mount_type": "ext4",
        "total": 3936911.1,
        "used": 107334.4
      },
      "/media/frigate/recordings": {
        "free": 3629520.6,
        "mount_type": "ext4",
        "total": 3936911.1,
        "used": 107334.4
      },
      "/tmp/cache": {
        "free": 1112,
        "mount_type": "tmpfs",
        "total": 1200,
        "used": 88
      }
    },
    "temperatures": {},
    "uptime": 325,
    "version": "0.10.0-db1255a"
  }
}

Operating system

Other Linux

Install method

Docker Compose

Coral version

USB

Network connection

Wired

Camera make and model

Hikvision

Any other information that may be helpful

This only happens on some recordings, and it seems to be happening quite a bit more often in the latest beta’s, as I never really had this problem before.

[blakeblackshear]

@rainman369 you are running into this issue: https://github.com/blakeblackshear/frigate/issues/2129

You can see in your logs that recordings are turned off on startup. Turning them on afterwards doesn’t work because of the mentioned issue.

You need to clear out your MQTT topics that have retained messages and restart Frigate.

[stale[bot]]

This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Thank you for your contributions.