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[Support]: Frigate fails to respond to /vod/event/xxx/master.m3u8 requests (503 Service Temporarily Unavailable)

See original GitHub issue

Describe the problem you are having

When trying to view recordings (e.g. /vod/event/xxx/master.m3u8) the player is black with the text overlayed: The media could not be loaded, either because the server or network failed or because the format is not supported.

frigate

This worked fined until recently.

Watching the network tab in Chrome devtools shows the request being responded with

<html>
<head><title>503 Service Temporarily Unavailable</title></head>
<body>
<center><h1>503 Service Temporarily Unavailable</h1></center>
<hr><center>nginx/1.18.0</center>
</body>
</html>
<!-- a padding to disable MSIE and Chrome friendly error page -->
<!-- a padding to disable MSIE and Chrome friendly error page -->
<!-- a padding to disable MSIE and Chrome friendly error page -->
<!-- a padding to disable MSIE and Chrome friendly error page -->
<!-- a padding to disable MSIE and Chrome friendly error page -->
<!-- a padding to disable MSIE and Chrome friendly error page -->

Everything else is working without problem; /live/driveway, /api/driveway/latest.jpg, /api/events/xxx/thumbnail.jpg

The only error I can see related to frigate is:

This error originated from a custom integration.

Logger: custom_components.frigate.api
Source: custom_components/frigate/api.py:51
Integration: Frigate (documentation, issues)
First occurred: October 31, 2022 at 9:36:08 PM (514 occurrences)
Last logged: 10:13:56 AM

Error fetching information from http://ccab4aaf-frigate-fa:5000/api/stats: Cannot connect to host ccab4aaf-frigate-fa:5000 ssl:default [Name does not resolve]
Error fetching information from http://ccab4aaf-frigate-fa:5000/api/stats: 502, message='Bad Gateway', url=URL('http://ccab4aaf-frigate-fa:5000/api/stats')
Timeout error fetching information from http://ccab4aaf-frigate-fa:5000/api/stats:
Error fetching information from http://ccab4aaf-frigate-fa:5000/api/stats: Cannot connect to host ccab4aaf-frigate-fa:5000 ssl:default [Connect call failed ('172.30.33.3', 5000)]
Error fetching information from http://ccab4aaf-frigate-fa:5000/api/stats: Server disconnected

ccab4aaf-frigate-fa is the correct hostname being shown in the addons view at /hassio/addon/ccab4aaf_frigate-fa/info

I can watch the individual recordings fine from Home Assistants “Local Media” folder. Using the “Frigate” media folder does not work. Snapshots shows up fine but clips and recording crashes with a “503 Service Temporarily Unavailable, nginx/1.18.0”-response

Where can I troubleshoot this next?

Version

0.11.1-2EADA21

Frigate config file

mqtt:
  host: core-mosquitto
  user: ***
  password: ***
  
detectors:
  coral:
    type: edgetpu
    device: usb

logger:
  default: info
  logs:
    frigate.app: info
    frigate.video: info

cameras:
  driveway:
    ffmpeg:
      inputs:
        - path: rtsp://***@192.168.1.104:554/stream1
          roles:
            - detect
            - rtmp
            - record

    detect:
      width: 2304
      height: 1296
      fps: 5

    objects:
      track:
        - person
      filters:
        person:
          min_area: 8000
          min_score: 0.65

    motion:
      mask:
        - 0,0,0,256,531,202,1083,190,1665,207,1722,0
        - 1742,714,1846,544,1685,363,1424,339,1292,511,1371,702
        - 1186,231,1158,347,1355,430,1485,357,1485,243,1318,164
        - 1101,138,1093,221,1166,256,1253,237,1326,189,1294,122,1182,105
        - 2304,0,1646,0,1628,58,2105,150,2304,197
      threshold: 50

    zones:
      driveway1:
        coordinates: 1568,191,1736,282,1387,300,1274,187
        objects:
          - car
          - person
      driveway2:
        coordinates: 1367,1296,2304,1296,2304,507,1801,276,1438,333
        objects:
          - person
          - car
      lawn:
        coordinates: 1917,1296,0,1296,0,296,1253,160
        objects: 
          - person

    record:
        enabled: True
        retain:
          days: 3
          mode: motion

    snapshots:
        enabled: True

Relevant log output

FRIGATE (FULL ACCESS) Log:
[s6-init] making user provided files available at /var/run/s6/etc...exited 0.
[s6-init] ensuring user provided files have correct perms...exited 0.
[fix-attrs.d] applying ownership & permissions fixes...
[fix-attrs.d] done.
[cont-init.d] executing container initialization scripts...
[cont-init.d] done.
[services.d] starting services
[services.d] done.
[2022-11-02 10:13:57] frigate.app                    INFO    : Starting Frigate (0.11.1-2eada21)
[2022-11-02 10:13:57] frigate.app                    INFO    : Creating directory: /tmp/cache
Starting migrations
[2022-11-02 10:13:57] peewee_migrate                 INFO    : Starting migrations
There is nothing to migrate
[2022-11-02 10:13:57] peewee_migrate                 INFO    : There is nothing to migrate
[2022-11-02 10:13:57] frigate.app                    INFO    : Output process started: 217
[2022-11-02 10:13:57] ws4py                          INFO    : Using epoll
[2022-11-02 10:13:57] frigate.app                    INFO    : Camera processor started for driveway: 223
[2022-11-02 10:13:57] frigate.app                    INFO    : Capture process started for driveway: 226
[2022-11-02 10:13:57] ws4py                          INFO    : Using epoll
[2022-11-02 10:13:57] detector.coral                 INFO    : Starting detection process: 216
[2022-11-02 10:13:57] frigate.edgetpu                INFO    : Attempting to load TPU as usb
[2022-11-02 10:14:00] frigate.edgetpu                INFO    : TPU found
[2022-11-02 10:14:19] ws4py                          INFO    : Managing websocket [Local => 127.0.0.1:5002 | Remote => 127.0.0.1:39540]
[2022-11-02 10:16:07] ws4py                          INFO    : Terminating websocket [Local => 127.0.0.1:5002 | Remote => 127.0.0.1:39540]
[2022-11-02 10:19:13] ws4py                          INFO    : Managing websocket [Local => 127.0.0.1:8082 | Remote => 127.0.0.1:46062]
[2022-11-02 10:19:15] ws4py                          INFO    : Terminating websocket [Local => 127.0.0.1:8082 | Remote => 127.0.0.1:46062]
[2022-11-02 10:22:32] ws4py                          INFO    : Managing websocket [Local => 127.0.0.1:8082 | Remote => 127.0.0.1:45834]
[2022-11-02 10:22:47] ws4py                          INFO    : Terminating websocket [Local => 127.0.0.1:8082 | Remote => 127.0.0.1:45834]
[2022-11-02 10:22:49] ws4py                          INFO    : Managing websocket [Local => 127.0.0.1:5002 | Remote => 127.0.0.1:58608]
[2022-11-02 10:22:52] ws4py                          INFO    : Managing websocket [Local => 127.0.0.1:8082 | Remote => 127.0.0.1:46904]
[2022-11-02 10:23:22] ws4py                          INFO    : Terminating websocket [Local => 127.0.0.1:8082 | Remote => 127.0.0.1:46904]
[2022-11-02 10:24:07] ws4py                          INFO    : Terminating websocket [Local => 127.0.0.1:5002 | Remote => 127.0.0.1:58608]

FFprobe output from your camera

ffprobe version 4.2.7-0ubuntu0.1 Copyright (c) 2007-2022 the FFmpeg developers
  built with gcc 9 (Ubuntu 9.4.0-1ubuntu1~20.04.1)
  configuration: --prefix=/usr --extra-version=0ubuntu0.1 --toolchain=hardened --libdir=/usr/lib/x86_64-linux-gnu --incdir=/usr/include/x86_64-linux-gnu --arch=amd64 --enable-gpl --disable-stripping --enable-avresample --disable-filter=resample --enable-avisynth --enable-gnutls --enable-ladspa --enable-libaom --enable-libass --enable-libbluray --enable-libbs2b --enable-libcaca --enable-libcdio --enable-libcodec2 --enable-libflite --enable-libfontconfig --enable-libfreetype --enable-libfribidi --enable-libgme --enable-libgsm --enable-libjack --enable-libmp3lame --enable-libmysofa --enable-libopenjpeg --enable-libopenmpt --enable-libopus --enable-libpulse --enable-librsvg --enable-librubberband --enable-libshine --enable-libsnappy --enable-libsoxr --enable-libspeex --enable-libssh --enable-libtheora --enable-libtwolame --enable-libvidstab --enable-libvorbis --enable-libvpx --enable-libwavpack --enable-libwebp --enable-libx265 --enable-libxml2 --enable-libxvid --enable-libzmq --enable-libzvbi --enable-lv2 --enable-omx --enable-openal --enable-opencl --enable-opengl --enable-sdl2 --enable-libdc1394 --enable-libdrm --enable-libiec61883 --enable-nvenc --enable-chromaprint --enable-frei0r --enable-libx264 --enable-shared
  libavutil      56. 31.100 / 56. 31.100
  libavcodec     58. 54.100 / 58. 54.100
  libavformat    58. 29.100 / 58. 29.100
  libavdevice    58.  8.100 / 58.  8.100
  libavfilter     7. 57.100 /  7. 57.100
  libavresample   4.  0.  0 /  4.  0.  0
  libswscale      5.  5.100 /  5.  5.100
  libswresample   3.  5.100 /  3.  5.100
  libpostproc    55.  5.100 / 55.  5.100
[rtsp @ 0x5637f0da1a00] UDP timeout, retrying with TCP
[rtsp @ 0x5637f0da1a00] CSeq 7 expected, 6 received.
[rtsp @ 0x5637f0da1a00] Could not find codec parameters for stream 0 (Video: h264, none): unspecified size
Consider increasing the value for the 'analyzeduration' and 'probesize' options
Input #0, rtsp, from 'rtsp://****@192.168.1.104:554/stream1':
  Metadata:
    title           : Session streamed by "TP-LINK RTSP Server"
    comment         : stream2
  Duration: N/A, start: 0.000000, bitrate: 64 kb/s
    Stream #0:0: Video: h264, none, 90k tbr, 90k tbn, 180k tbc
    Stream #0:1: Audio: pcm_alaw, 8000 Hz, 1 channels, s16, 64 kb/s

Frigate stats

No response

Operating system

HassOS

Install method

HassOS Addon

Coral version

USB

Network connection

Wired

Camera make and model

Tapo C310

Any other information that may be helpful

No response

Issue Analytics

  • State:closed
  • Created a year ago
  • Comments:16 (2 by maintainers)

github_iconTop GitHub Comments

1reaction
joeShuffcommented, Dec 21, 2022

Makes sense, good to hear! Thanks for your help again, really appreciate it!

1reaction
NickM-27commented, Nov 4, 2022

No, it will only work going forward. An alternative to deleting the database is just deleting the records for the recording segments which have an incorrect end time.

Read more comments on GitHub >

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