[Support]: The media could not be loaded
See original GitHub issueDescribe the problem you are having
Having an issue with just one camera. It looks like a few days ago one of my cameras stopped being able to playback video in the browswer. I am able to download the file and play it though.
The error I am getting is: The media could not be loaded, either because the server or network failed or because the format is not supported.
Version
0.11.1-2EADA21
Frigate config file
mqtt:
host: 192.168.1.xxx
user: xxxx
password: password
stats_interval: 60
#logger:
# Optional: default log level (default: shown below)
# default: debug
# Optional: module by module log level configuration
# logs:
# frigate.http: debug
record:
events:
# Optional: Number of seconds before the event to include (default: shown below)
pre_capture: 10
# Optional: Number of seconds after the event to include (default: shown below)
post_capture: 20
cameras:
backyard_north:
ffmpeg:
inputs:
- path: rtsp://user:Password@192.168.1.x:554/live
roles:
- record
- rtmp
- path: rtsp://user:Password@192.168.1.x:554/cam/realmonitor?channel=1&subtype=1
roles:
- detect
detect:
width: 1280
height: 720
fps: 5
record:
enabled: true
retain:
days: 10
mode: all
events:
retain:
default: 15
mode: motion
snapshots:
enabled: True
retain:
default: 3
objects:
track:
- person
- dog
- cat
filters:
person:
threshold: 0.74
Backyard_south:
ffmpeg:
inputs:
- path: rtsp://user:Password@192.168.1.x:554/live
roles:
- record
- rtmp
- path: rtsp://user:Password@192.168.1.x:554/cam/realmonitor?channel=1&subtype=1
roles:
- detect
detect:
width: 1280
height: 720
fps: 5
stationary:
interval: 0
threshold: 50
record:
enabled: true
retain:
days: 10
mode: all
events:
retain:
default: 15
mode: motion
snapshots:
enabled: True
retain:
default: 3
objects:
track:
- person
- dog
- cat
filters:
person:
threshold: 0.74
Front_doorbell:
ffmpeg:
inputs:
- path: rtsp:user:Password@192.168.1.x:554/cam/realmonitor?channel=1&subtype=0&unicast=true&proto=Onvif
roles:
- record
- rtmp
- path: rtsp:user:Password@192.168.1.x:554/cam/realmonitor?channel=1&subtype=1&unicast=true&proto=Onvif
roles:
- detect
detect:
width: 1280
height: 720
fps: 5
stationary:
interval: 0
threshold: 50
record:
enabled: true
retain:
days: 10
mode: all
events:
retain:
default: 15
mode: motion
snapshots:
enabled: True
retain:
default: 3
objects:
track:
- person
- dog
- cat
- car
- bicycle
- motorcycle
- bird
filters:
car:
mask:
- 1280,377,1280,511,968,470,970,382
person:
threshold: 0.60
ffmpeg:
output_args:
record: -f segment -segment_time 10 -segment_format mp4 -reset_timestamps 1 -strftime 1 -c:v copy -c:a aac
hwaccel_args:
-c:v h264_qsv
birdseye:
enabled: false
Relevant log output
none at this time
FFprobe output from your camera
none at this time
Frigate stats
No response
Operating system
UNRAID
Install method
Docker Compose
Coral version
CPU (no coral)
Network connection
Wired
Camera make and model
amcrest AD410
Any other information that may be helpful
No response
Issue Analytics
- State:
- Created a year ago
- Reactions:1
- Comments:16
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We pin pointed how this happens with corrupt recording files and it’s been fixed for 0.12
You can follow the progress here https://github.com/blakeblackshear/frigate/pull/4055