question-mark
Stuck on an issue?

Lightrun Answers was designed to reduce the constant googling that comes with debugging 3rd party libraries. It collects links to all the places you might be looking at while hunting down a tough bug.

And, if you’re still stuck at the end, we’re happy to hop on a call to see how we can help out.

[Support]: Unable to playback h265 recordings in modern interface.

See original GitHub issue

Describe the problem you are having

Unable to playback h265 clips and recordings in the updated viewer. Works fine with older (0.8.4) version. Browsers throws an error, and has to be refeshed to select anything else on the page. “Playback cannot continue. No available working or supported playlists.”

Tested on version 0.8.4 the file plays - Section information is: <video aria-label="Clip for event 1642337897.940771-5jkjlw" autoplay="true" class="w-100" src="http://cctv.mylocalworkdomain.network:5000/clips/01_Foyer-1642337897.940771-5jkjlw.mp4" controls=""></video>

The home / non working one shows: <video class="vjs-tech" playsinline="playsinline" id="vjs_video_1495_html5_api" tabindex="-1" preload="none" src="blob:http://192.168.12.207:5000/33322245-4a30-4730-84f1-2281bd97cada"></video>

The video URL allows the file to playback with no problems. http://192.168.12.207:5000/api/events/1642372025.240855-6tjtap/clip.mp4

streaming is working fine in the browser, and i can see a live view.

Version

Tested on 0.9.4 and 0.10.0

Frigate config file

mqtt:
  host: 192.168.12.201
  port: 1883
detectors:
  coral1:
    type: edgetpu
    device: pci
  coral2:
    type: edgetpu
    device: pci:1
snapshots:
  retain:
    default: 1
database:
  path: /media/frigate/clips/database/frigate.db
objects:
  track:
    - person
record:
  enabled: true
  retain_days: 0
  events:
    max_seconds: 300
    pre_capture: 5
    post_capture: 20
    retain:
      default: 1
logger:
  default: warning
cameras:
  porch:
    ffmpeg:
      inputs:
        - path: rtsp://USER:PASS@192.168.12.6:554/Streaming/Channels/102
          roles:
            - detect
        - path: rtsp://USER:PASS@192.168.12.6:554/Streaming/Channels/101
          roles:
            - record
    detect:        
      width: 640
      height: 480
      fps: 8
    record:
      enabled: true
      retain_days: 1
      events:
        max_seconds: 300
        pre_capture: 15
        post_capture: 45
        retain:
          default: 1
    rtmp:
      enabled: False
    snapshots:
      enabled: True
    mqtt:
      enabled: True
      timestamp: True
      crop: True
    motion:
      mask:
      - 545,480,640,480,640,420,578,448
  diningroom:
    ffmpeg:
      inputs:
        - path: rtsp://USER:PASSant@192.168.12.7:8554/live1.264
          roles:
            - detect
        - path: rtsp://USER:PASSant@192.168.12.7:8554/live0.264
          roles:
            - record
    rtmp:
      enabled: False
    detect:        
      width: 768
      height: 432
      fps: 8
    record:
      enabled: true
      retain_days: 0
      events:
        retain:
          default: 1
    snapshots:
      enabled: True
    mqtt:
      enabled: True
      timestamp: True
      crop: True
  bedroom:
    ffmpeg:
      inputs:
        - path: rtsp://USER:PASSant@192.168.12.8:8554/live1.264
          roles:
            - detect
        - path: rtsp://USER:PASSant@192.168.12.8:8554/live0.264
          roles:
            - record
    detect:        
      width: 768
      height: 432
      fps: 8
    record:
      enabled: true
      retain_days: 0
      events:
        retain:
          default: 1
    rtmp:
      enabled: False
    snapshots:
      enabled: True
    mqtt:
      enabled: True
      timestamp: True
      crop: True
  livingroom:
    ffmpeg:
      inputs:
        - path: rtsp://USER:PASSant@192.168.12.10:8554/live1.264
          roles:
            - detect
        - path: rtsp://USER:PASSant@192.168.12.10:8554/live0.264
          roles:
            - record
    detect:        
      width: 768
      height: 432
      fps: 8
    record:
      enabled: true
      retain_days: 0
      events:
        retain:
          default: 1
    rtmp:
      enabled: False
    snapshots:
      enabled: True
    mqtt:
      enabled: True
      timestamp: True
      crop: True
  landing:
    ffmpeg:
      inputs:
        - path: rtsp://USER:PASSant@192.168.12.9:8554/live1.264
          roles:
            - detect
        - path: rtsp://USER:PASSant@192.168.12.9:8554/live0.264
          roles:
            - record
    detect:        
      width: 768
      height: 432
      fps: 8
    record:
      enabled: true
      retain_days: 0
      events:
        retain:
          default: 1
    rtmp:
      enabled: False
    snapshots:
      enabled: True
    mqtt:
      enabled: True
      timestamp: True
      crop: True
  kitchen:
    ffmpeg:
      inputs:
        - path: rtsp://USER:PASS@192.168.12.5:8554/unicast
          roles:
            - detect
            - record 
    detect:        
      width: 1280
      height: 720
      fps: 8
    record:
      enabled: true
      retain_days: 0
      events:
        retain:
          default: 1
    rtmp:
      enabled: False
    snapshots:
      enabled: True
    mqtt:
      enabled: True
      timestamp: True
      crop: True
  backdoor:
    ffmpeg:
      inputs:
        - path: rtsp://USER:PASS@192.168.12.3:8554/unicast
          roles:
            - detect
            - record 
    detect:        
      width: 1280
      height: 720
      fps: 8
    record:
      enabled: true
      retain_days: 0
      events:
        retain:
          default: 1
    rtmp:
      enabled: False
    snapshots:
      enabled: True
    mqtt:
      enabled: True
      timestamp: True
      crop: True
  babycam:
    ffmpeg:
      inputs:
        - path: rtsp://USER:PASS@192.168.12.4:8554/unicast
          roles:
            - detect
            - record 
    detect:        
      width: 1280
      height: 720
      fps: 8
    zones:
      cot:
        coordinates: 361,669,956,660,949,376,368,382
    objects:
      filters:
        person:
          min_score: 0.4
          threshold: 0.5
    record:
      enabled: true
      retain_days: 1
      events:
        retain:
          default: 1
    rtmp:
      enabled: False
    snapshots:
      enabled: True
    mqtt:
      enabled: True
      timestamp: True
      crop: True

Relevant log output

access.log:
192.168.10.123 - - [16/Jan/2022:23:26:49 +0000] "GET /api/events/1642372025.240855-6tjtap HTTP/1.1" 200 5604 "http://192.168.12.207:5000/events?camera=porch" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/97.0.4692.71 Safari/537.36 Edg/97.0.1072.55" "-"
192.168.10.123 - - [16/Jan/2022:23:26:49 +0000] "GET /api/events/1642372025.240855-6tjtap/snapshot.jpg HTTP/1.1" 200 27832 "http://192.168.12.207:5000/events?camera=porch" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/97.0.4692.71 Safari/537.36 Edg/97.0.1072.55" "-"
192.168.12.202 - - [16/Jan/2022:23:27:26 +0000] "GET /api/stats HTTP/1.1" 200 1556 "-" "HomeAssistant/2021.12.8 aiohttp/3.8.1 Python/3.9" "-"

error.log:
2022/01/16 22:18:30 [error] 202#202: *7 no live upstreams while connecting to upstream, client: 192.168.10.123, server: , request: "GET /api/config HTTP/1.1", upstream: "http://frigate_api/config", host: "192.168.12.207:5000", referrer: "http://192.168.12.207:5000/events?camera=porch"

FFprobe output from your camera

ffprobe version 4.3.1 Copyright (c) 2007-2020 the FFmpeg developers
  built with gcc 9 (Ubuntu 9.3.0-17ubuntu1~20.04)
  configuration: --disable-debug --disable-doc --disable-ffplay --enable-shared --enable-avresample --enable-libopencore-amrnb --enable-libopencore-amrwb --enable-gpl --enable-libfreetype --enable-libvidstab --enable-libmp3lame --enable-libopus --enable-libtheora --enable-libvorbis --enable-libvpx --enable-libwebp --enable-libxcb --enable-libx265 --enable-libxvid --enable-libx264 --enable-nonfree --enable-openssl --enable-libfdk_aac --enable-postproc --enable-small --enable-version3 --enable-libzmq --extra-libs=-ldl --prefix=/opt/ffmpeg --enable-libopenjpeg --enable-libkvazaar --enable-libaom --extra-libs=-lpthread --enable-libsrt --enable-libaribb24 --enable-nvenc --enable-cuda --enable-cuvid --enable-libnpp --extra-cflags='-I/opt/ffmpeg/include -I/opt/ffmpeg/include/ffnvcodec -I/usr/local/cuda/include/' --extra-ldflags='-L/opt/ffmpeg/lib -L/usr/local/cuda/lib64 -L/usr/local/cuda/lib32/'
  libavutil      56. 51.100 / 56. 51.100
  libavcodec     58. 91.100 / 58. 91.100
  libavformat    58. 45.100 / 58. 45.100
  libavdevice    58. 10.100 / 58. 10.100
  libavfilter     7. 85.100 /  7. 85.100
  libavresample   4.  0.  0 /  4.  0.  0
  libswscale      5.  7.100 /  5.  7.100
  libswresample   3.  7.100 /  3.  7.100
  libpostproc    55.  7.100 / 55.  7.100
Input #0, rtsp, from 'rtsp://USER:PASS@192.168.12.6:554/Streaming/Channels/101':
  Metadata:
    title           : Media Presentation
  Duration: N/A, start: 0.000000, bitrate: N/A
    Stream #0:0: Video: hevc, yuvj420p(pc), 3840x2160 [SAR 1:1 DAR 16:9], 12.50 tbr, 90k tbn, 90k tbc
    Stream #0:1: Audio: pcm_mulaw, 8000 Hz, 1 channels, s16, 64 kb/s

Frigate stats

No response

Operating system

UNRAID

Install method

Docker CLI

Coral version

PCIe

Network connection

Wired

Camera make and model

hikvision I91BM

Any other information that may be helpful

No response

Issue Analytics

  • State:closed
  • Created 2 years ago
  • Comments:67 (22 by maintainers)

github_iconTop GitHub Comments

1reaction
NickM-27commented, Aug 12, 2022

Hmm isn’t H265 more storage efficient than H264?

The amount of storage efficiency gained with h264 -> h265 is not even close to the amount of storage that is used by storing identical video footage multiple times (for events and for 24/7 recordings) as it was before.

Not to mention h265 can’t be played in most browsers so it would result in just higher storage as most users that want to view their recordings

0reactions
Leon99commented, Aug 13, 2022

Looking forward to the conversion capability. Hopefully, it won’t affect hosting hardware requirements significantly. Will have to switch to another software for now.

I guess it could be on that page too, but it is called out at the top of https://docs.frigate.video/guides/camera_setup/ and https://docs.frigate.video/configuration/record/

Neither of those pages mentions that recordings can’t be played in any browser. In fact, the way it’s phrased now leads to a false assumption that the only issue with H265 is the limited browser choice.

From the doc:

H265 recordings can be viewed in Edge and Safari only

Nope, H265 recordings can’t be viewed in any browser (from v0.9+ anyway).

Read more comments on GitHub >

github_iconTop Results From Across the Web

[Support]: Unable to playback h265 recordings in modern ...
Unable to playback h265 clips and recordings in the updated viewer. Works fine with older (0.8.4) version. Browsers throws an error, and has...
Read more >
Can't Play HEVC/H.265! How to Fix HEVC Playback Issue?
The best solution for HEVC video playback issues we suggest is converting HEVC/H.265 videos to the widely-accepted H.264 MP4 files with an online...
Read more >
How to Solve the VLC Choppy Playback of HEVC/H.265 Video
So in today's article, we will discuss this topic and try to find a way to play the HEVC or H.265 video in...
Read more >
Dealing With HEVC/H.265 Footage - Digital Photo Pro
Does your current primary camera support H.265 recording? ... and layers without choking by not being able to play back in real time....
Read more >
How to Play HEVC Videos on Windows 11/10 without Errors
PCPU can't support H265 GeoVision; HEVC black screen, only audio is playing; High CPU utilization when H265 decoding. How to Play HEVC Videos ......
Read more >

github_iconTop Related Medium Post

No results found

github_iconTop Related StackOverflow Question

No results found

github_iconTroubleshoot Live Code

Lightrun enables developers to add logs, metrics and snapshots to live code - no restarts or redeploys required.
Start Free

github_iconTop Related Reddit Thread

No results found

github_iconTop Related Hackernoon Post

No results found

github_iconTop Related Tweet

No results found

github_iconTop Related Dev.to Post

No results found

github_iconTop Related Hashnode Post

No results found