Request Timeout might not work if WiFi connection was off

• I have checked that the [SDK documentation][sdk-docs] doesn’t solve my issue.
• I have checked that the [API documentation][api-docs] doesn’t solve my issue.
• I have searched the [Box Developer Forums][dev-forums] and my issue isn’t already reported (or if it has been reported, I have attached a link to it, for reference).
• I have searched [Issues in this repo][github-repo] and my issue isn’t already reported.

Description of the Issue

When application starts download some relatively big file (around 8Mb) from Box and WiFi connection has been lost or switched off at this moment, timeout exception will never raise and application hangs

Steps to Reproduce

1. Run download operation client.FilesManager.DownloadAsync()
2. Wait 2 seconds and switch off WiFi connection
3. See error

Expected Behavior

After timeout period (around 100 sec), timeout exception must be thrown

Screenshots

App Example for test:

            string ClientId = "my-client-id";
            string ClientSecret = "my-secret-id;
            string RedirectUri = "https://my-redirect-uri.com/";

            var refr = "my-refresh-token;
            var acs = "my-access-token";
            var session = new OAuthSession(acs, refr, 3600, "bearer");

            var config = new BoxConfig(ClientId, ClientSecret, new Uri(RedirectUri));
            var client = new BoxClient(config, session);

            Console.WriteLine($"Start download {DateTime.Now}");

            try
            {
                var FileId = "my-file-id";

                using (var fileStream = new FileStream("MyFile.bin", FileMode.OpenOrCreate, FileAccess.Write, FileShare.Read, bufferSize: 4096, useAsync: true))
                using (var stream = await client.FilesManager.DownloadAsync(FileId))
                {
                    await stream.CopyToAsync(fileStream, 4096);
                }
            }
            catch (Exception e)
            {
                Console.WriteLine($"Exception: {e.Message}");
            }

            Console.WriteLine($"End download {DateTime.Now}");

Versions Used

Box SDK: 4.4.0 .Net SDK: .Net Framework 4.7.2; .Net 6.0 Windows: 10

[lukaszsocha2]

Hi @23W , you can set this timeout when building a config: var config = new BoxConfigBuilder(ClientId, ClientSecret, new Uri(RedirectUri)).SetTimeout(TimeSpan.FromSeconds(100)).Build(); It should cause timeout also with no internet connection. Hope this solves your issue. Best, @lukaszsocha2

[lukaszsocha2]

Hi @23W, thanks for submitting this Issue! We will take a look and get back to you ASAP! @lukaszsocha2