Cannot enable video support

Describe the bug I cannot see or play videos. I open the IP of the server, login, and see the message:

 Server error
Video support error, switching off..
Details: "Error: Error accessing ffmpeg, cant find executable: Error: ffmpeg was killed with signal SIGSEGV" 

I go to the pigallery2 web settings, try to disable/enable the video support, but get the same error.

In the terminal of the server I see:

<timestamp>[WARN] Handled error:
ErrorDTO {
  code: 13,
  message: 'Settings error: Error: Error accessing ffmpeg, cant find executable: Error: ffmpeg was killed with signal SIGSEGV',
  details: Error: Error accessing ffmpeg, cant find executable: Error: ffmpeg was killed with signal SIGSEGV
      at /home/pi/pigallery2/backend/model/diagnostics/ConfigDiagnostics.js:84:43
      at /home/pi/pigallery2/node_modules/fluent-ffmpeg/lib/capabilities.js:360:16
      at handleExit (/home/pi/pigallery2/node_modules/fluent-ffmpeg/lib/processor.js:170:11)
      at Socket.<anonymous> (/home/pi/pigallery2/node_modules/fluent-ffmpeg/lib/processor.js:197:11)
      at Socket.emit (events.js:215:7)
      at Pipe.<anonymous> (net.js:659:12)
}

Extra info I can execute ffmpeg and ffprobe in the terminal of the server. During npm install, I noticed the following lines, but I cannot spot an arm variant (maybe it pass too fast):

extract:@ffprobe-installer/win32-x64
extract:@ffprobe-installer/win32-ia32
extract:@ffmpeg-installer/win32-x64
extract:@ffmpeg-installer/win32-ia32

and at the end of npm install I see:

npm WARN optional SKIPPING OPTIONAL DEPENDENCY: @ffmpeg-installer/darwin-x64@4.1.0 (node_modules/@ffmpeg-installer/darwin-x64):
npm WARN notsup SKIPPING OPTIONAL DEPENDENCY: Unsupported platform for @ffmpeg-installer/darwin-x64@4.1.0: wanted {"os":"darwin","arch":"x64"} (current: {"os":"linux","arch":"arm"})
npm WARN optional SKIPPING OPTIONAL DEPENDENCY: @ffmpeg-installer/linux-ia32@4.1.0 (node_modules/@ffmpeg-installer/linux-ia32):
npm WARN notsup SKIPPING OPTIONAL DEPENDENCY: Unsupported platform for @ffmpeg-installer/linux-ia32@4.1.0: wanted {"os":"linux","arch":"ia32"} (current: {"os":"linux","arch":"arm"})
npm WARN optional SKIPPING OPTIONAL DEPENDENCY: @ffmpeg-installer/linux-x64@4.1.0 (node_modules/@ffmpeg-installer/linux-x64):
npm WARN notsup SKIPPING OPTIONAL DEPENDENCY: Unsupported platform for @ffmpeg-installer/linux-x64@4.1.0: wanted {"os":"linux","arch":"x64"} (current: {"os":"linux","arch":"arm"})
npm WARN optional SKIPPING OPTIONAL DEPENDENCY: @ffmpeg-installer/win32-ia32@4.1.0 (node_modules/@ffmpeg-installer/win32-ia32):
npm WARN notsup SKIPPING OPTIONAL DEPENDENCY: Unsupported platform for @ffmpeg-installer/win32-ia32@4.1.0: wanted {"os":"win32","arch":"ia32"} (current: {"os":"linux","arch":"arm"})
npm WARN optional SKIPPING OPTIONAL DEPENDENCY: @ffmpeg-installer/win32-x64@4.1.0 (node_modules/@ffmpeg-installer/win32-x64):
npm WARN notsup SKIPPING OPTIONAL DEPENDENCY: Unsupported platform for @ffmpeg-installer/win32-x64@4.1.0: wanted {"os":"win32","arch":"x64"} (current: {"os":"linux","arch":"arm"})
npm WARN optional SKIPPING OPTIONAL DEPENDENCY: @ffprobe-installer/darwin-x64@4.1.0 (node_modules/@ffprobe-installer/darwin-x64):
npm WARN notsup SKIPPING OPTIONAL DEPENDENCY: Unsupported platform for @ffprobe-installer/darwin-x64@4.1.0: wanted {"os":"darwin","arch":"x64"} (current: {"os":"linux","arch":"arm"})
npm WARN optional SKIPPING OPTIONAL DEPENDENCY: @ffprobe-installer/linux-ia32@4.1.0 (node_modules/@ffprobe-installer/linux-ia32):
npm WARN notsup SKIPPING OPTIONAL DEPENDENCY: Unsupported platform for @ffprobe-installer/linux-ia32@4.1.0: wanted {"os":"linux","arch":"ia32"} (current: {"os":"linux","arch":"arm"})
npm WARN optional SKIPPING OPTIONAL DEPENDENCY: @ffprobe-installer/linux-x64@4.1.0 (node_modules/@ffprobe-installer/linux-x64):
npm WARN notsup SKIPPING OPTIONAL DEPENDENCY: Unsupported platform for @ffprobe-installer/linux-x64@4.1.0: wanted {"os":"linux","arch":"x64"} (current: {"os":"linux","arch":"arm"})
npm WARN optional SKIPPING OPTIONAL DEPENDENCY: @ffprobe-installer/win32-ia32@4.1.0 (node_modules/@ffprobe-installer/win32-ia32):
npm WARN notsup SKIPPING OPTIONAL DEPENDENCY: Unsupported platform for @ffprobe-installer/win32-ia32@4.1.0: wanted {"os":"win32","arch":"ia32"} (current: {"os":"linux","arch":"arm"})
npm WARN optional SKIPPING OPTIONAL DEPENDENCY: @ffprobe-installer/win32-x64@4.1.0 (node_modules/@ffprobe-installer/win32-x64):
npm WARN notsup SKIPPING OPTIONAL DEPENDENCY: Unsupported platform for @ffprobe-installer/win32-x64@4.1.0: wanted {"os":"win32","arch":"x64"} (current: {"os":"linux","arch":"arm"})

Environment:

• HW: Raspberry Pi 3 B+
• OS: clean installation of “Raspbian Buster with desktop”, release 2019-09-26. Updated to the date of the post.
• Browser: locally with Chromium, and from another PC of the network with Firefox.

Used app version:

• from release v1.70, following the installation instructions of the repository.

Thanks.

[jabr1884]

I’m happy to report that I’m fully operational with the Docker setup using nginx and https, and that video is working. Thanks again for your help!

The issue I had with nginx initially is that it would start on boot and then again with docker-compose. I had to use the following to prevent nginx from starting on boot: sudo update-rc.d -f nginx disable

[onlycparra]

Hi, two things: (1) I tried the docker version: it runs smoodly. The video support works perfect. I will need to ffmpeg all my videos to mp4, but that’s part of the deal. (2) Regarding to the sudo thing, I just changed the port, and rebooted the machine. Also, at some point I did a recursive

chown -R pi:pi .

to all in the pigallery2 folder, but I cannot recall if it was before or after. With that said, I highly recommend to go for the docker option. It’s simple, it is easily configurable to run automatically on raspberry pi (RPI) reboot, and it is easy to update.

Once again, Thanks bpatrik. I’m away from my home, and this little project will allow my family to nicely see our family photos.