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Feature Request: Indicating that users need to click the inner "PayPal Checkout" button for PayPal and PayPal Credit

See original GitHub issue

General information

  • SDK/Library version: braintree-web-drop-in@1.11.0
  • Environment: Sandbox and Production
  • Browser and OS: All

Issue description

As an integrator of the Braintree Web Drop-in, I want my users to understand that they need to click the “PayPal Checkout” button inside the “PayPal” option so they can continue, without confusion, checking out.

This is something that has been brought to my attention recently, and although it’s intuitive to me, it seems like it may not be intuitive for all.

In this section:


Users are clicking the “PayPal” or “PayPal Credit” options and not realizing they still need to click the “inner button” to complete the PayPal checkout flow:


Although I could badger the user with some errors when they try to continue, I was thinking something like the credit card validation errors might be nice: (these are shown when calling requestPaymentMethod when no payment method is requestable)


I’m imagining something like this but possibly with a different error message: (I’m not very good with those things…)


I’m also open to alternative solutions 😃

Issue Analytics

  • State:closed
  • Created 5 years ago
  • Reactions:3
  • Comments:14 (7 by maintainers)

github_iconTop GitHub Comments

crookedneighborcommented, Feb 8, 2019

Fixed in 1.16.0

SampsonCrowleycommented, Oct 10, 2018

@crookedneighbor, yeah I’m aware of that limitation. But it it possible to never show the first button that users currently have to click? so that the first time a user clicks the “paypal” button it IS the direct user interaction to open the paypal checkout form?

I’m positive EVERY client using any of our checkout forms would be happier to just click the paypal button the first time, instead of there being a button to show the paypal button

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