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Cannot obtain braintreee configuration from drop in

See original GitHub issue

General information

SDK/Library version: api 2.5.4, drop-in 3.0.8
Environment: Production
Android Version and Device: Any

Issue description

Some clients cannot obtain configuration (using drop in ui). When deleted from braintree console the same clients that could obtain it can still obtain it (two people on our dev team), those who couldn’t still can’t (one tema member, one customer and supposedly 40 other customers so far).

Error while obtaining payment information. 
com.braintreepayments.api.exceptions.ConfigurationException: Request for configuration has failed: <html><body><h1>400 Bad request</h1>
Your browser sent an invalid request.
</body></html>

. Future requests will retry up to 3 times
    at com.braintreepayments.api.BraintreeFragment$10.onResponse(BraintreeFragment.java:647)
    at com.braintreepayments.api.BraintreeFragment$10.onResponse(BraintreeFragment.java:643)
    at com.braintreepayments.api.ConfigurationManager$1.failure(ConfigurationManager.java:78)
    at com.braintreepayments.api.internal.HttpClient$4.run(HttpClient.java:299)
    at android.os.Handler.handleCallback(Handler.java:743)
    at android.os.Handler.dispatchMessage(Handler.java:95)
    at android.os.Looper.loop(Looper.java:150)
    at android.app.ActivityThread.main(ActivityThread.java:5621)
    at java.lang.reflect.Method.invoke(Native Method)
    at com.android.internal.os.ZygoteInit$MethodAndArgsCaller.run(ZygoteInit.java:794)
    at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:684)
 Caused by: com.braintreepayments.api.exceptions.UnexpectedException: <html><body><h1>400 Bad request</h1>
Your browser sent an invalid request.
</body></html>


    at com.braintreepayments.api.internal.HttpClient.parseResponse(HttpClient.java:274)
    at com.braintreepayments.api.internal.BraintreeHttpClient.parseResponse(BraintreeHttpClient.java:138)
    at com.braintreepayments.api.internal.HttpClient$1.run(HttpClient.java:155)
    at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:423)
    at java.util.concurrent.FutureTask.run(FutureTask.java:237)
    at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1113)
    at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:588)
    at java.lang.Thread.run(Thread.java:833)

Issue Analytics

State:
Created 6 years ago
Comments:13 (6 by maintainers)

Top GitHub Comments

1reaction

lkorthcommented, Aug 1, 2017

We’re working on several changes to the service that handles these requests so it’s probably best to wait until that’s done before testing it further with the accept header.

0reactions

crookedneighborcommented, Jan 8, 2018

Looks like this has been resolved, so I’m going to close it now. Feel free to comment here if that is not the case.