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Android error on cold start when disabling trackings

See original GitHub issue

Hey, we receive the following error message on android on app cold start from initSession when calling disableTracking(true) before:

Trouble initializing Branch. Tracking is disabled.
Requested operation cannot be completed when tracking is disabled

As a result we do not receive our deeplink data. Calling initSession after an app resume works fine and we receive our deeplink data. iOS works fine for cold start and app resume.

Can you please help us with this issue?

Issue Analytics

  • State:closed
  • Created 5 years ago
  • Comments:9 (5 by maintainers)

github_iconTop GitHub Comments

1reaction
levyschiavetticommented, Dec 20, 2021

I’m not sure why this issue is closed since the problem still exists. I’m experiencing it right now

0reactions
csalmi-branchcommented, Feb 13, 2019

Due to the age of this issue, I am closing this now. If you are encountering this problem still, please reach out to our support team (support.branch.io) or open a new github issue and we would be happy to help you out!

Read more comments on GitHub >

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