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[Android] Unable to perform contribution

See original GitHub issue

Description

Unable to perform contribution

Steps to reproduce

Enable rewards
Try performing contribution
Doesn’t go through

Actual result

2021-08-14 05:03:58.102 12243-12243/? V/chromium: [VERBOSE1:confirmations.cc(248)] Successfully redeemed unblinded token with confirmation id b25585f5-44cd-44a9-b096-f745602213ab, creative instance id ed6c467a-8643-42eb-a7cd-32e878fa3cd4 and view
2021-08-14 05:03:58.105 12243-12243/? V/chromium: [VERBOSE1:confirmations.cc(271)] Added 1 unblinded payment token with an estimated redemption value of 0.025 BAT, you now have 1 unblinded payment tokens
2021-08-14 05:03:58.107 12243-12243/? V/chromium: [VERBOSE1:refill_unblinded_tokens.cc(66)] No need to refill unblinded tokens as we already have 49 unblinded tokens which is above the minimum threshold of 20
2021-08-14 05:03:58.525 12243-12243/? V/chromium: [VERBOSE1:contribution.cc(744)] Retrying contribution (a208311b-91e2-407f-a6a1-49aba3dfb89c) on step STEP_PREPARE
2021-08-14 05:03:58.526 12243-12243/? V/chromium: [VERBOSE1:contribution_unblinded.cc(185)] Token list is empty
2021-08-14 05:03:58.533 12243-12243/? I/chromium: [INFO:credentials_promotion.cc(455)] Token list empty
2021-08-14 05:03:58.536 12243-12243/? I/chromium: [INFO:contribution_unblinded.cc(503)] Tokens were not processed correctly

Expected result

Contribution should go through

Issue reproduces how often

Easy

Version/Channel Information:

Can you reproduce this issue with the current Play Store version? NA
Can you reproduce this issue with the current Play Store Beta version? Yes
Can you reproduce this issue with the current Play Store Nightly version? Yes

Device details

Install type (ARM, x86): ARM
Device type (Phone, Tablet, Phablet): Phone
Android version: 10

Brave version

Website problems only

Does the issue resolve itself when disabling Brave Shields? NA
Does the issue resolve itself when disabling Brave Rewards?NA
Is the issue reproducible on the latest version of Chrome? NA

Additional information

Issue Analytics

State:
Created 2 years ago
Comments:5 (3 by maintainers)

Top GitHub Comments

2reactions

deeppandyacommented, Aug 4, 2021

@kjozwiak I think we would need someone to look at it from backend side. I looked into the issue but we haven’t updated rewards in Android side at all so it may be something from backend. I would be happy to jump on it. CC @zenparsing

1reaction

srirambvcommented, Jul 23, 2021

This seems to be an intermittent issue on the current release build as well. @GeetaSarvadnya was also able to reproduce the issue with and without one-time/recurring tips. Moving the issue out of the milestone as this will require some investigation before landing a fix for it

cc: @kjozwiak @deeppandya @zenparsing @tmancey

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