question-mark
Stuck on an issue?

Lightrun Answers was designed to reduce the constant googling that comes with debugging 3rd party libraries. It collects links to all the places you might be looking at while hunting down a tough bug.

And, if you’re still stuck at the end, we’re happy to hop on a call to see how we can help out.

Cannot open links in mail.com emails

See original GitHub issue

Description

Brave users with mail.com accounts report that opening links from within emails in Brave does not work as intended. Reports claim that when clicked an error code 403 with “Oops, something went wrong” is displayed.

Steps to Reproduce

  1. (mail.com account required) Visit mail.com and login
  2. Open an email containing hyperlink to external site
  3. Click hyperlink

Actual result:

403 error is thrown: image

Expected result:

Link should open in a new tab

Reproduces how often:

Brave version (brave://version info)

v0.61.52

Reproducible on current release:

  • Does it reproduce on brave-browser dev/beta builds? Dev - No Beta - Yes

Website problems only:

  • Does the issue resolve itself when disabling Brave Shields? No
  • Is the issue reproducible on the latest version of Chrome? No

Additional Information

User reports: https://community.brave.com/t/mail-com-email-links-not-opening/46898/5 https://community.brave.com/t/opening-links-redirects-from-mail-com-not-working/49873

Issue Analytics

  • State:closed
  • Created 4 years ago
  • Comments:10

github_iconTop GitHub Comments

1reaction
Brave-Mattcommented, May 14, 2019

+1 and Bumping this issue as it seems to be affect a good amount of users. 4 new users reporting this thread: https://community.brave.com/t/email-redirect-not-working-on-web-de-and-gmx-de/43965/11?u=mattches

Read more comments on GitHub >

github_iconTop Results From Across the Web

External links - mail.com Help Center
When you click on an external link in an email, you're being routed through an intermediate dereferrer page for safety reasons.
Read more >
Mail.com email links not opening - Brave Community
Clicking links withing emails on Mail.com does not work. An error code 403 with “Oops, something went wrong” occurs.
Read more >
Unable to Open Links in the Mail - YouTube
If you face issues while trying to open links you got in the mail or links from other programs for that matter, follow...
Read more >
FIX: Unable to Open Links in Mail app or Outlook in Windows 10.
FIX: Cannot open HTML links from Email or other Programs in Windows 10. · 1. Open Command Prompt as Administrator. To do that:...
Read more >
Link or share an email in your Mail.com email account
Mail.com doesn't allow you to link or share messages via their webmail interface, but they support IMAP, which means you can use other...
Read more >

github_iconTop Related Medium Post

No results found

github_iconTop Related StackOverflow Question

No results found

github_iconTroubleshoot Live Code

Lightrun enables developers to add logs, metrics and snapshots to live code - no restarts or redeploys required.
Start Free

github_iconTop Related Reddit Thread

No results found

github_iconTop Related Hackernoon Post

No results found

github_iconTop Related Tweet

No results found

github_iconTop Related Dev.to Post

No results found

github_iconTop Related Hashnode Post

No results found