`Can't connect to server` error trying to enable and connect to VPN, after successfully fetching credentials
See original GitHub issueDescription
Can't connect to server
error trying to enable and connect to VPN, after successfully fetching credentials
Steps to Reproduce
- delete any BraveVPN OS-configs, first
- install
1.47.81
- launch Brave using
--vmodule="*/skus/*"=2 --enable-logging=stdrr --v=1
- click
Maybe later
- click
Skip welcome tour
- open
brave://flags
- set
brave://flags/#brave-vpn
toEnabled
- click
Relaunc
h (if you want to retain logging, CTRL+C and relaunch from Terminal/console - click
No thanks
on theTired of cookie consent notices?
dialog - load
account.bravesoftware.com
- enter staging credentials from 1Password
- enter a unique email address such as
"unique99@mailinator.com"
or similar - click Get login link
- open the
Log in to your Brave Pre...
email (https://www.mailinator.com/v4/public/inboxes.jsp?to=unique99
in the above case) - click on either the
Log in to Brave
button -or- the link below it - click
Browse plans
onhttps://account.bravesoftware.com/account/
- scroll down
- click on
Buy now
beneathBrave VPN Subscription
- complete the Stripe checkout using
https://stripe.com/docs/testing#testing-interactively
- click on the
VPN
button in the browser toolbar, and attempt to add and connect to the BraveVPN config
Actual result:
Expected result:
Able to connect to Brave VPN after purchase + successful credentials loading
Reproduces how often:
100% for me
Brave version (brave://version info)
Brave | 1.47.81 Chromium: 108.0.5359.40 (Official Build) nightly (64-bit) |
---|---|
Revision | 280b5fcaab3e877562b06cfaf2eb51121e13c3b9-refs/branch-heads/5359@{#689} |
OS | Windows 10 Version 22H2 (Build 19045.2311) |
Version/Channel Information:
- Can you reproduce this issue with the current release?
n/a
- Can you reproduce this issue with the beta channel?
yes
- Can you reproduce this issue with the nightly channel?
yes
/cc @mattmcalister @bsclifton @spylogsster @LaurenWags @MadhaviSeelam @GeetaSarvadnya @rebron @srirambv
Issue Analytics
- State:
- Created 10 months ago
- Comments:5 (1 by maintainers)
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Top GitHub Comments
I have followed the steps from the STR. I am not getting this issue in my Windows 10 x64 on top of
master
branch. I guess this could be related to the server side state.@mattmcalister @bsclifton @rebron @LaurenWags @brave/user-support-team @MadhaviSeelam @GeetaSarvadnya
We’ll want to document this and investigate/mitigate further, I believe.
But some good-ish news: got my Windows 10 setup working again, and verified a full end-to-end flow (once fixed) with the following build:
Reproduced the issue, and re-verified my environment as fixed, using the same Brave build (confirming code outside of our control):
Non-fix “fix”:
In the end, I “fixed” this and achieved the above expected result by following the (full) steps on https://github.com/trailofbits/algo/issues/1051, summarized here:
Administrator
in elevated command console:netsh int ip reset
netsh int ipv6 reset
netsh int winsock reset
Device Manager
Network Adapters
WAN Miniport
driversAction
->Scan for hardware changes
BraveVPN
configConfirmed I could now purchase, configure, and use
BraveVPN
error
BraveVPN config
another valid BraveVPN config
BraveVPN removal
success