question-mark
Stuck on an issue?

Lightrun Answers was designed to reduce the constant googling that comes with debugging 3rd party libraries. It collects links to all the places you might be looking at while hunting down a tough bug.

And, if you’re still stuck at the end, we’re happy to hop on a call to see how we can help out.

Can't open rewards settings - "Wallet creation failed" error

See original GitHub issue

Description

When i try to reach Brave Rewards settings both with url brave://rewards/ (chrome://rewards/) or with “Rewards Settings” button in popup, it shows the following error:

Wallet creation failed
Please check your Internet connection.

(See screenshot)

Sure i have my Internet connection working and very stable.

Steps to Reproduce

  1. Go to brave://rewards/ or chrome://rewards/
  2. Click “Yes I’m in!” or “Yes I’m Ready” button.
  3. Get the error “Wallet creation failed. Please check your Internet connection”.

Actual result:

Brave Rewards Setting is not opened, i got error that Wallet creation failed.

Expected result:

Brave Rewards Settings page should be opened.

Reproduces how often:

100% of time

Brave version (brave://version info)

Brave | 0.58.21 Chromium: 71.0.3578.98 (Official Build) (64-bit) Revision | 15234034d19b85dcd9a03b164ae89d04145d8368-refs/branch-heads/3578@{#897} OS | Mac OS X

Reproducible on current release:

  • Does it reproduce on brave-browser dev/beta builds?

Don’t know, I always use stable current releases only.

Website problems only:

  • Does the issue resolve itself when disabling Brave Shields?

I can’t disable Brave Shield at this page.

  • Is the issue reproducible on the latest version of Chrome?

No, because it has not Brave Rewards.

Additional Information

Screenshot:

screenshot 2019-01-17 at 03 40 36

Issue Analytics

  • State:closed
  • Created 5 years ago
  • Comments:44 (15 by maintainers)

github_iconTop GitHub Comments

2reactions
NejcZdovccommented, Nov 15, 2019

@thadfollowill we currently have some problems with the server, so that’s why you probably see this error. We are working hard on fixing it. Please try again a little bit later. Thank you

2reactions
brrrrrrcommented, Aug 1, 2019

Thanks, now it works like a charm.

Read more comments on GitHub >

github_iconTop Results From Across the Web

Can't open rewards settings - "Wallet creation failed" error
Go to brave://rewards/ or chrome://rewards/ · Click “Yes I'm in!” or “Yes I'm Ready” button. · Get the error “Wallet creation failed. Please...
Read more >
Troubleshooting and tips - Coinbase Help
Check that the Coinbase Wallet extension is open on your browser. Try unplugging and plugging the Ledger back in. Double-check that your device...
Read more >
Apple Pay security and privacy overview
Learn how Apple protects your personal information, transaction data, and payment information when you use Apple Pay.
Read more >
Solving a MetaMask connection issue - Ledger Support
Open the Ethereum (ETH) app on your Ledger device before starting the "Connect Hardware Wallet > Ledger > Continue" sequence in Metamask.
Read more >
Monero (XMR) troubleshooting - Exodus Support
However, there may be instances where you will need to reset the wallet creation height to help sync your Monero wallet. You can't...
Read more >

github_iconTop Related Medium Post

No results found

github_iconTop Related StackOverflow Question

No results found

github_iconTroubleshoot Live Code

Lightrun enables developers to add logs, metrics and snapshots to live code - no restarts or redeploys required.
Start Free

github_iconTop Related Reddit Thread

No results found

github_iconTop Related Hackernoon Post

No results found

github_iconTop Related Tweet

No results found

github_iconTop Related Dev.to Post

No results found

github_iconTop Related Hashnode Post

No results found