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Some ads regions are unavailable on Ubuntu after changing system locale

See original GitHub issue

Follow up to https://github.com/brave/brave-browser/issues/5655

Important: the issue does not reproduce when Clean installed Ubuntu thus majority of users will not be affected. More info https://github.com/brave/brave-browser/issues/6560#issuecomment-544678432

On Ubuntu System language determines the ads region. Limited number of locales makes it impossible to enable ads. This is most prominent for Spanish locale, which will disable ads for all Spanish speaking countries.

Steps to Reproduce

Setup system locale on Ubuntu (check below for instructions)
Clean install Brave
Run Brave
Enable rewards
Open brave://rewards

Setting up system locale:

Open Language Support in Ubuntu
Install Spanish language
Make Spanish default system locale
Click Apply System-Wide
Click Regional Formats at the top
Change the Regional Formats to Espanol(Argentina)
Click Apply System-Wide
Restart system

Affected locales: Argentina es_AR Chile es_CL Colombia es_CO Ecuador es_EC Mexico es_MX Peru es_PE Venezuela es_VE

Actual result:

ads are unavailable in this region The locale command shows the following Locale used to show ads is en_ES Since en_ES is not supported ads region, the ads are unavailable

Note: It is possible to manually overwrite the system locale before launching Brave (clean install) and that fixes the issue. LANG=es_AR.UTF-8 LANGUAGE=es_AR /usr/bin/brave-browser

Note: the most obvious way to fix it is to use Regional Formats which allows to set the right region.

Expected result:

ads are available Locale used to show ads is es_AR

Reproduces how often:

Always

Brave version (brave://version info)

Brave	0.70.118 Chromium: 78.0.3904.50 (Official Build) (64-bit)
Revision	2accdc52c79976e264cd2694df6db31d1fccd8e8-refs/branch-heads/3904@{#658}
OS	Ubuntu 18.04 LTS

Miscellaneous Information:

cc @tmancey @rebron @brave/legacy_qa

Issue Analytics

State:
Created 4 years ago
Comments:5 (1 by maintainers)

Top GitHub Comments

1reaction

rebroncommented, Oct 25, 2019

@btlechowski I’m going to go ahead and close this one per your last comment.

0reactions

btlechowskicommented, Oct 21, 2019

Good news.

The issue does not reproduce when I clean installed Ubuntu.

Clean installed Ubuntu 19.10, Argentina. Locale is set properly to es_AR Ads are available:

Clean installed Ubuntu 18.04 LTS, Argentina. Locale is set properly to es_AR Ads are available:

This issue only reproduces when locale is changed to another locale which I think most user will not do.

cc @tmancey

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