Unable to claim grants from both BR panel and Rewards settings page

Description

Unable to claim grants from both BR panel and Rewards settings page. After multiple click on claim button in BR panel notification, captcha doesn’t display. In Rewards settings page CLAIM button will not be shown untill we reload the page for 3 to 4 times, this is not stable, sometimes button will be shown immediately. Click on CLAIM button in rewards settings page also doesn’t show captcha.

Note : Verified the versions 0.60.28, 0.60.27, 0.60.26, 0.60.25 ,0.60.23, 0.60.19 and 0.59.35 - Seeing the same behaviour, unable to claim grants from BR panel as well as from Rewards settings page.

Steps to Reproduce

1. Clean profile 0.60.29
2. Enable grants through Rewards panel
3. Click on claim button in rewards panel notification
4. Observer that no captcha display
5. Click on CLAIM button in rewards settings page
6. Observer that no captcha display

Actual result:

Unable to claim grants as there is no CAPTCHA display.

Expected result:

Should be able to claim grants from both BR panel and Rewards settings page

Reproduces how often:

Always

Brave version (brave://version info)

Brave	0.60.29 Chromium: 72.0.3626.96 (Official Build) beta (64-bit)
Revision	84098ee7ef8622a9defc2ef043cd8930b617b10e-refs/branch-heads/3626@{#836}
OS	Windows 10

Reproducible on current release: Yes

• Does it reproduce on brave-browser dev/beta builds? Yes

Website problems only:

• Does the issue resolve itself when disabling Brave Shields? NA
• Is the issue reproducible on the latest version of Chrome? NA

Additional Information

@brave/legacy_qa @NejcZdovc @evq

[kjmagill]

@LaurenWags Thanks for the explanation. That makes sense, since I’ve had Brave installed for some time but just recently switched Rewards back on & seen the Claim message.

[benhall847]

I seem to never receive notifications for reward claims. I’ve used brave for a couple years now and I’ve never been able to claim rewards. Only just now am I receiving BAT from ads.