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Unable to stream from Xfinity on Windows machines

See original GitHub issue

Description

When trying to stream content through an Xfinity account (https://xfinity.com/stream), Xfinity shows “Sorry, we’re having some trouble” error (see images below). This is true for Windows systems but MacOS streams Xfinity without issue.

Steps to Reproduce

  1. Ensure that Widevine plugin is installed
  2. Visit xfinity.com/stream and login to your account
  3. Enable flash for the site (required)

Actual result:

Error is thrown and streaming is not initiated: image

Expected result:

Authenticate into Xfinity.com/stream and stream video content.

Reproduces how often:

Always

Brave version (brave://version info)

Tested on Developer Build - v0.61.20 Beta Build - v0.60.23 Release Channel - v0.59.35

Website problems only:

  • Does the issue resolve itself when disabling Brave Shields? No
  • Is the issue reproducible on the latest version of Chrome? No

Additional Information

Console view and user reports: image https://www.reddit.com/r/brave_browser/comments/anewog/cannot_get_xfinity_stream_to_work_in_brave/eftmhmj/

Issue Analytics

  • State:closed
  • Created 5 years ago
  • Reactions:1
  • Comments:14 (3 by maintainers)

github_iconTop GitHub Comments

1reaction
bscliftoncommented, Jan 28, 2021

OK I’ll close this out - we can re-open if we see it again 😄 Thanks @hollons

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