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ERR_SSL_PROTOCOL_ERROR

See original GitHub issue

Describe the bug My BTC server is an instance on Lunanode and installed just like the documentation tells you to. But somehow since couple months a small percentage customers get SSL errors like ERR_SSL_PROTOCOL_ERROR

This is very annoying because customers can’t see the checkout page. When I browse to my server SSL is fine and valid. I checked with customers if this is browser or device related but it’s not. They tested with Chrome/Safari/Firefox and on apple devices/windows devices and android devices. 1 was able to see the checkout after activating VPN.

To be clear this happens with a few customers but it is regular. And they were able to pay in the past. How to resolve this issue. Hired 2 ssl experts and they did not find the issue.

https://btcpay990721.lndyn.com/

To Reproduce the bug Not able to reproduce… it’s not based on actions

Expected behavior Should show checkout page

Screenshots

image image image

Your BTCPay Environment (please complete the following information):

  • BTCPay Server Version: Latest but is happening with at least 6 version back
  • Deployment Method: Lunanode install
  • Browser: Chrome/Safari/Firefox and different devices

Logs (if applicable) No

Setup Parameters

Additional context

Issue Analytics

  • State:closed
  • Created 2 years ago
  • Comments:7 (4 by maintainers)

github_iconTop GitHub Comments

1reaction
hulst88commented, Mar 26, 2021

Hi ! For us to be able to help you swiftly, please edit your issue using the template that you discarded. It’s there for a reason.

Changed format using template

1reaction
Zaxounettecommented, Mar 26, 2021

Hi ! For us to be able to help you swiftly, please edit your issue using the template that you discarded. It’s there for a reason.

Read more comments on GitHub >

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