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Live map is not loading any caches

See original GitHub issue

Detailed steps causing the problem:

Open Live map
move…

Actual behavior after performing these steps:

Caches are not displayed

Expected behavior after performing these steps:

Caches should be shown

Version of c:geo used:

Lasted release (self build)

Is the problem reproducible for you?

This happens without any apparent reason We have some reports on from Play Store comments, and also on IRC @Lineflyer

System information:

--- System information ---
Device: m8 (cm_m8, htc)
Android version: 6.0.1
Android build: cm_m8-userdebug 6.0.1 MOB30R 702ea7c7ee test-keys
Cgeo version: 2016.08.21-6de45ba developer build
Google Play services: enabled
Low power mode: inactive
Compass capabilities: yes
Rotation vector sensor: present
Orientation sensor: present
Magnetometer & Accelerometer sensor: present
Direction sensor used: rotation vector
Hide own/found: false
Map strategy: fast
HW acceleration: enabled (default state)
System language: en_US
Log date format: 8/21/16
Debug mode active: yes (cgeo forced to English)
Geocaching sites enabled:
geocaching.com: Logged in (Login OK) / PREMIUM
Installed cgeo plugins: none
--- End of system information ---

Other comments and remarks:

As described by @Lineflyer disabling wifi (using phone operator data) solve the problem. May it be some sort of rate limiting?

However it “still” work from my desktop browser.
Switching back to wifi, it start to work again

Here are some logs I could get:

08-21 22:37:49.266 30598-451/cgeo.geocaching D/cgeo: [RxNewThreadScheduler-7] CachesToDisplay: 1, showWaypoints: true
08-21 22:37:49.267 30598-451/cgeo.geocaching D/cgeo: [RxNewThreadScheduler-7] Layers for id 1 synced. Codes removed: 0, new codes: 0, geoEntries: 3
08-21 22:37:49.267 30598-30808/cgeo.geocaching D/cgeo: [network-5] GCMap.searchByViewport(N 43° 39.822 · E 006° 49.701,N 43° 44.468 · E 006° 54.150)
08-21 22:37:49.272 30598-5111/cgeo.geocaching D/cgeo: [OkHttp] GET https://tiles.geocaching.com/map.png?x=2126&y=1494&z=12&ep=1&app=cgeo&k=3kkw&st=YSWS34kUh5pxhp1-idIwHK1WbejINF--6OW87Yl6_6rJwDnvN2WH3DKeJ4lVPiPg4zH0skP9qZmigVgxZWL9orl_e3BKPAr45r8gaGyMwBh2MldpkQ5OCxTBsegDIiNa0&_=1471811869269
08-21 22:37:49.276 30598-30598/cgeo.geocaching D/cgeo: [main] DataStore.loadCaches([PK5BRQK, SE5BRQK]) returned no results
08-21 22:37:50.215 30598-5111/cgeo.geocaching D/cgeo: [OkHttp] 200 (943 ms) GET https://tiles.geocaching.com/map.png?x=2126&y=1494&z=12&ep=1&app=cgeo&k=3kkw&st=YSWS34kUh5pxhp1-idIwHK1WbejINF--6OW87Yl6_6rJwDnvN2WH3DKeJ4lVPiPg4zH0skP9qZmigVgxZWL9orl_e3BKPAr45r8gaGyMwBh2MldpkQ5OCxTBsegDIiNa0&_=1471811869269 (http/1.1)
08-21 22:37:50.218 30598-5111/cgeo.geocaching D/cgeo: [OkHttp] GET https://tiles.geocaching.com/map.info?x=2126&y=1494&z=12&ep=1&app=cgeo&k=3kkw&st=YSWS34kUh5pxhp1-idIwHK1WbejINF--6OW87Yl6_6rJwDnvN2WH3DKeJ4lVPiPg4zH0skP9qZmigVgxZWL9orl_e3BKPAr45r8gaGyMwBh2MldpkQ5OCxTBsegDIiNa0&_=1471811869269
08-21 22:37:51.313 30598-30604/cgeo.geocaching W/art: Suspending all threads took: 19.362ms
08-21 22:37:51.431 30598-5111/cgeo.geocaching D/cgeo: [OkHttp] 204 (1213 ms) GET https://tiles.geocaching.com/map.info?x=2126&y=1494&z=12&ep=1&app=cgeo&k=3kkw&st=YSWS34kUh5pxhp1-idIwHK1WbejINF--6OW87Yl6_6rJwDnvN2WH3DKeJ4lVPiPg4zH0skP9qZmigVgxZWL9orl_e3BKPAr45r8gaGyMwBh2MldpkQ5OCxTBsegDIiNa0&_=1471811869269 (http/1.1)
08-21 22:37:51.437 30598-30658/cgeo.geocaching W/cgeo: [RxComputationScheduler-1] GCMap.searchByViewport: No data from server for tile (2126/1494)
08-21 22:37:51.440 30598-5111/cgeo.geocaching D/cgeo: [OkHttp] GET https://tiles.geocaching.com/map.png?x=2125&y=1494&z=12&ep=1&app=cgeo&k=3kkw&st=YSWS34kUh5pxhp1-idIwHK1WbejINF--6OW87Yl6_6rJwDnvN2WH3DKeJ4lVPiPg4zH0skP9qZmigVgxZWL9orl_e3BKPAr45r8gaGyMwBh2MldpkQ5OCxTBsegDIiNa0&_=1471811871437
08-21 22:37:53.353 30598-5111/cgeo.geocaching D/cgeo: [OkHttp] 200 (1913 ms) GET https://tiles.geocaching.com/map.png?x=2125&y=1494&z=12&ep=1&app=cgeo&k=3kkw&st=YSWS34kUh5pxhp1-idIwHK1WbejINF--6OW87Yl6_6rJwDnvN2WH3DKeJ4lVPiPg4zH0skP9qZmigVgxZWL9orl_e3BKPAr45r8gaGyMwBh2MldpkQ5OCxTBsegDIiNa0&_=1471811871437 (http/1.1)
08-21 22:37:53.356 30598-5111/cgeo.geocaching D/cgeo: [OkHttp] GET https://tiles.geocaching.com/map.info?x=2125&y=1494&z=12&ep=1&app=cgeo&k=3kkw&st=YSWS34kUh5pxhp1-idIwHK1WbejINF--6OW87Yl6_6rJwDnvN2WH3DKeJ4lVPiPg4zH0skP9qZmigVgxZWL9orl_e3BKPAr45r8gaGyMwBh2MldpkQ5OCxTBsegDIiNa0&_=1471811871437
08-21 22:37:55.845 30598-5111/cgeo.geocaching D/cgeo: [OkHttp] 204 (2489 ms) GET https://tiles.geocaching.com/map.info?x=2125&y=1494&z=12&ep=1&app=cgeo&k=3kkw&st=YSWS34kUh5pxhp1-idIwHK1WbejINF--6OW87Yl6_6rJwDnvN2WH3DKeJ4lVPiPg4zH0skP9qZmigVgxZWL9orl_e3BKPAr45r8gaGyMwBh2MldpkQ5OCxTBsegDIiNa0&_=1471811871437 (http/1.1)
08-21 22:37:55.855 30598-30852/cgeo.geocaching W/cgeo: [RxComputationScheduler-2] GCMap.searchByViewport: No data from server for tile (2125/1494)
08-21 22:37:55.858 30598-5111/cgeo.geocaching D/cgeo: [OkHttp] GET https://tiles.geocaching.com/map.png?x=2126&y=1493&z=12&ep=1&app=cgeo&k=3kkw&st=YSWS34kUh5pxhp1-idIwHK1WbejINF--6OW87Yl6_6rJwDnvN2WH3DKeJ4lVPiPg4zH0skP9qZmigVgxZWL9orl_e3BKPAr45r8gaGyMwBh2MldpkQ5OCxTBsegDIiNa0&_=1471811875856
08-21 22:37:58.231 30598-5111/cgeo.geocaching W/cgeo: [OkHttp] Failure (2373 ms) GET https://tiles.geocaching.com/map.png?x=2126&y=1493&z=12&ep=1&app=cgeo&k=3kkw&st=YSWS34kUh5pxhp1-idIwHK1WbejINF--6OW87Yl6_6rJwDnvN2WH3DKeJ4lVPiPg4zH0skP9qZmigVgxZWL9orl_e3BKPAr45r8gaGyMwBh2MldpkQ5OCxTBsegDIiNa0&_=1471811875856 (javax.net.ssl.SSLException: Read error: ssl=0x96e69e80: I/O error during system call, Connection timed out)
08-21 22:37:58.232 30598-5111/cgeo.geocaching D/cgeo: [OkHttp] GET https://tiles.geocaching.com/map.png?x=2126&y=1493&z=12&ep=1&app=cgeo&k=3kkw&st=YSWS34kUh5pxhp1-idIwHK1WbejINF--6OW87Yl6_6rJwDnvN2WH3DKeJ4lVPiPg4zH0skP9qZmigVgxZWL9orl_e3BKPAr45r8gaGyMwBh2MldpkQ5OCxTBsegDIiNa0&_=1471811875856
08-21 22:37:58.233 30598-5111/cgeo.geocaching W/cgeo: [OkHttp] Failure (1 ms) GET https://tiles.geocaching.com/map.png?x=2126&y=1493&z=12&ep=1&app=cgeo&k=3kkw&st=YSWS34kUh5pxhp1-idIwHK1WbejINF--6OW87Yl6_6rJwDnvN2WH3DKeJ4lVPiPg4zH0skP9qZmigVgxZWL9orl_e3BKPAr45r8gaGyMwBh2MldpkQ5OCxTBsegDIiNa0&_=1471811875856 (javax.net.ssl.SSLException: Write error: ssl=0x96e66b40: I/O error during system call, Connection timed out)
08-21 22:37:58.248 30598-30808/cgeo.geocaching W/cgeo: [network-5] GCMap.searchByViewport: No data from server for tile (2126/1493)
08-21 22:37:58.252 30598-30808/cgeo.geocaching W/cgeo: [network-5] GCMap.searchByViewport: No data from server for tile (2125/1493)
08-21 22:37:58.254 30598-30808/cgeo.geocaching D/cgeo: [network-5] GCMap: returning 0 caches from search
08-21 22:37:58.255 30598-452/cgeo.geocaching D/cgeo: [RxNewThreadScheduler-8] Filtering out 0 caches: []
08-21 22:37:58.255 30598-452/cgeo.geocaching D/cgeo: [RxNewThreadScheduler-8] Live caches found: 1
08-21 22:37:58.255 30598-452/cgeo.geocaching D/cgeo: [RxNewThreadScheduler-8] CachesToDisplay: 1, showWaypoints: true
08-21 22:37:58.256 30598-452/cgeo.geocaching D/cgeo: [RxNewThreadScheduler-8] Waypoint PK5BRQK for id 2 not added, geoEntries: 3
08-21 22:37:58.257 30598-452/cgeo.geocaching D/cgeo: [RxNewThreadScheduler-8] Waypoint SE5BRQK for id 2 not added, geoEntries: 3
08-21 22:37:58.257 30598-452/cgeo.geocaching D/cgeo: [RxNewThreadScheduler-8] Cache GC5BRQK for id 2 not added, geoEntries: 3
08-21 22:37:58.257 30598-452/cgeo.geocaching D/cgeo: [RxNewThreadScheduler-8] Layers for id 2 synced. Codes removed: 0, new codes: 0, geoEntries: 3
08-21 22:37:58.276 30598-30598/cgeo.geocaching D/cgeo: [main] DataStore.loadCaches([PK5BRQK, SE5BRQK]) returned no results
08-21 22:37:58.352 30598-30598/cgeo.geocaching D/NetworkChangeNotifierAutoDetect: Network connectivity changed, type is: 6
08-21 22:38:06.008 30598-30598/cgeo.geocaching D/NetworkChangeNotifierAutoDetect: Network connectivity changed, type is: 4
08-21 22:38:09.765 30598-451/cgeo.geocaching D/cgeo: [RxNewThreadScheduler-7] Loading GC5BRQK Chemin de l'Escourachie from DB
08-21 22:38:09.766 30598-31703/cgeo.geocaching D/cgeo: [network-10] GCMap.searchByViewport(N 43° 40.088 · E 006° 49.554,N 43° 44.734 · E 006° 54.004)
08-21 22:38:09.768 30598-451/cgeo.geocaching D/cgeo: [RxNewThreadScheduler-7] CachesToDisplay: 1, showWaypoints: true
08-21 22:38:09.774 30598-451/cgeo.geocaching D/cgeo: [RxNewThreadScheduler-7] Layers for id 1 synced. Codes removed: 0, new codes: 0, geoEntries: 3
08-21 22:38:09.795 30598-30598/cgeo.geocaching D/cgeo: [main] DataStore.loadCaches([PK5BRQK, SE5BRQK]) returned no results
08-21 22:38:10.016 30598-451/cgeo.geocaching D/cgeo: [RxNewThreadScheduler-7] Loading GC5BRQK Chemin de l'Escourachie from DB
08-21 22:38:10.018 30598-451/cgeo.geocaching D/cgeo: [RxNewThreadScheduler-7] CachesToDisplay: 1, showWaypoints: true
08-21 22:38:10.020 30598-451/cgeo.geocaching D/cgeo: [RxNewThreadScheduler-7] Layers for id 1 synced. Codes removed: 0, new codes: 0, geoEntries: 3
08-21 22:38:10.027 30598-30598/cgeo.geocaching D/cgeo: [main] DataStore.loadCaches([PK5BRQK, SE5BRQK]) returned no results
08-21 22:38:10.516 30598-5111/cgeo.geocaching D/cgeo: [OkHttp] GET https://tiles.geocaching.com/map.png?x=2126&y=1494&z=12&ep=1&app=cgeo&k=3kkw&st=YSWS34kUh5pxhp1-idIwHK1WbejINF--6OW87Yl6_6rJwDnvN2WH3DKeJ4lVPiPg4zH0skP9qZmigVgxZWL9orl_e3BKPAr45r8gaGyMwBh2MldpkQ5OCxTBsegDIiNa0&_=1471811889767
08-21 22:38:11.380 30598-5111/cgeo.geocaching D/cgeo: [OkHttp] 200 (864 ms) GET https://tiles.geocaching.com/map.png?x=2126&y=1494&z=12&ep=1&app=cgeo&k=3kkw&st=YSWS34kUh5pxhp1-idIwHK1WbejINF--6OW87Yl6_6rJwDnvN2WH3DKeJ4lVPiPg4zH0skP9qZmigVgxZWL9orl_e3BKPAr45r8gaGyMwBh2MldpkQ5OCxTBsegDIiNa0&_=1471811889767 (http/1.1)
08-21 22:38:12.049 30598-5111/cgeo.geocaching D/cgeo: [OkHttp] GET https://tiles.geocaching.com/map.info?x=2126&y=1494&z=12&ep=1&app=cgeo&k=3kkw&st=YSWS34kUh5pxhp1-idIwHK1WbejINF--6OW87Yl6_6rJwDnvN2WH3DKeJ4lVPiPg4zH0skP9qZmigVgxZWL9orl_e3BKPAr45r8gaGyMwBh2MldpkQ5OCxTBsegDIiNa0&_=1471811889767
08-21 22:38:14.216 30598-5111/cgeo.geocaching D/cgeo: [OkHttp] 200 (2166 ms) GET https://tiles.geocaching.com/map.info?x=2126&y=1494&z=12&ep=1&app=cgeo&k=3kkw&st=YSWS34kUh5pxhp1-idIwHK1WbejINF--6OW87Yl6_6rJwDnvN2WH3DKeJ4lVPiPg4zH0skP9qZmigVgxZWL9orl_e3BKPAr45r8gaGyMwBh2MldpkQ5OCxTBsegDIiNa0&_=1471811889767 (http/1.1)
08-21 22:38:15.280 30598-31703/cgeo.geocaching D/cgeo: [network-10] DataStore.loadCaches([GC5Z3ZX, GC5PDVB, GC5Q68Z, GC6JK8N, GC6B98P, GC5BYX4, GC6K9MM, GC63WGJ, GC5C0AN, GC6AAYR, GC5Z3YG, GC5PDVX, GC5BYXD, GC6FPNM, GC2TZXM, GC697DN, GC4ECCG, GC6A9J5, GC5PBJ0, GC6JK8E, GC5MN04, GC56ZHN, GC5Z3Z5, GC54YE8, GC4RY3V, GC6M0W7, GC2V058, GC5P7A1, GC5Z40F, GC5GDDC, GC6A9GN, GC5PBF5, GC40K1A, GC5PZBA, GC6M0WB, GC304VW, GC2V0AY, GC5GA4N, GC4TQ4G, GC5BYX6, GC4VMZT, GC6JBPZ, GC6A9HN, GC64F4H, GC5C09M, GC5PXW9, GC61AC3, GC5PB64, GC2V08P, GC5GQXH, GC6A9GY, GC16RRR, GC6A9HG, GC2V0F4, GC5Z132, GC6JBQ4, GC6A9J9, GC6E9NJ, GC5PDQB, GC5PDTX, GC6EJJB, GC5Z3ZG, GC6A9JH, GC5PEED, GC6A9GT, GC6A9H5, GC5PDTM, GC6A9H9, GC6CH5Q, GC5BYX0, GC5C09A, GC5C09H, GC5PDRD, GC2Q2V5, GC5PDPT, GC5Z406, GC6P4VN, GC6ATT8, GC5BYWV, GC6M6RT]) returned no results
08-21 22:38:15.287 30598-31703/cgeo.geocaching D/cgeo: [network-10] Retrieved 81 caches for tile (2126/1494), zoom=12
08-21 22:38:15.289 30598-5111/cgeo.geocaching D/cgeo: [OkHttp] GET https://tiles.geocaching.com/map.png?x=2125&y=1494&z=12&ep=1&app=cgeo&k=3kkw&st=YSWS34kUh5pxhp1-idIwHK1WbejINF--6OW87Yl6_6rJwDnvN2WH3DKeJ4lVPiPg4zH0skP9qZmigVgxZWL9orl_e3BKPAr45r8gaGyMwBh2MldpkQ5OCxTBsegDIiNa0&_=1471811895287
08-21 22:38:15.793 30598-5111/cgeo.geocaching D/cgeo: [OkHttp] 200 (504 ms) GET https://tiles.geocaching.com/map.png?x=2125&y=1494&z=12&ep=1&app=cgeo&k=3kkw&st=YSWS34kUh5pxhp1-idIwHK1WbejINF--6OW87Yl6_6rJwDnvN2WH3DKeJ4lVPiPg4zH0skP9qZmigVgxZWL9orl_e3BKPAr45r8gaGyMwBh2MldpkQ5OCxTBsegDIiNa0&_=1471811895287 (http/1.1)
08-21 22:38:15.798 30598-5111/cgeo.geocaching D/cgeo: [OkHttp] GET https://tiles.geocaching.com/map.info?x=2125&y=1494&z=12&ep=1&app=cgeo&k=3kkw&st=YSWS34kUh5pxhp1-idIwHK1WbejINF--6OW87Yl6_6rJwDnvN2WH3DKeJ4lVPiPg4zH0skP9qZmigVgxZWL9orl_e3BKPAr45r8gaGyMwBh2MldpkQ5OCxTBsegDIiNa0&_=1471811895287
08-21 22:38:16.519 30598-5111/cgeo.geocaching D/cgeo: [OkHttp] 200 (721 ms) GET https://tiles.geocaching.com/map.info?x=2125&y=1494&z=12&ep=1&app=cgeo&k=3kkw&st=YSWS34kUh5pxhp1-idIwHK1WbejINF--6OW87Yl6_6rJwDnvN2WH3DKeJ4lVPiPg4zH0skP9qZmigVgxZWL9orl_e3BKPAr45r8gaGyMwBh2MldpkQ5OCxTBsegDIiNa0&_=1471811895287 (http/1.1)
08-21 22:38:17.137 30598-31703/cgeo.geocaching D/cgeo: [network-10] DataStore.loadCaches([GC5C1PJ, GC2V0CH, GC4365K, GC5Z418, GC5Z510, GC290FW, GC697DQ, GC3KZC9, GC697DP, GC5V8D7, GC5Z40P, GC3JAMA, GC5QPBK, GC3GWK8, GC5QPA7, GC5Z41H, GC5V42B, GC3KXDE]) returned no results
08-21 22:38:17.158 30598-31703/cgeo.geocaching D/cgeo: [network-10] Retrieved 35 caches for tile (2125/1494), zoom=12