Intermittent 503 'Failed to authenticate' error

We’re getting the following error ever since upgraded to latest chromatic version (6.0.6) – although the npm version may not have much to do with it since it appears to be a backend issue 🤔 .

It seems to happen intermittently, but has been happening consistently for the past few minutes. I think this is related to https://github.com/chromaui/chromatic-cli/issues/186. Anyone from the Chromatic team have any idea what’s going on there? Thanks in advance! 🙌

 > npx chromatic --project-token=[REDACTED] --storybook-build-dir ./docs --exit-zero-on-changes --exit-once-uploaded --auto-accept-changes master "--ci"
Chromatic CLI v6.0.6
https://www.chromatic.com/docs/cli
Authenticating with Chromatic
    → Connecting to https://index.chromatic.com
    → HTTPClient failed to fetch https://index.chromatic.com/graphql, got 503/Service Unavailable
✖ Failed to authenticate
HTTPClient failed to fetch https://index.chromatic.com/graphql, got 503/Service Unavailable
→ View the full stacktrace below
If you need help, please chat with us at https://www.chromatic.com/docs/cli for the fastest response.
You can also email the team at [e-mail] if chat is not an option.
Please provide us with the above CLI output and the following info:

{
  "timestamp": "2021-11-17T22:33:44.422Z",
  "sessionId": "e7ad2ff5-f6a1-4882-a8ec-31a207d3efd0",
  "nodePlatform": "linux",
  "nodeVersion": "14.17.0",
  "packageName": "chromatic",
  "packageVersion": "6.0.6",
  "flags": {
    "projectToken": [
      [REDACTED]
    ],
    "storybookBuildDir": "./docs",
    "exitZeroOnChanges": "",
    "exitOnceUploaded": "",
    "autoAcceptChanges": "master",
    "ci": true,
    "appCode": [],
    "externals": [],
    "interactive": true
  },
  "errorType": "Error",
  "errorMessage": "✖ Failed to authenticate"
}

[tmeasday]

Thanks, yes we were having some issues with our backend, I don’t think related to your package version. Seems to be OK now, will be investigating. Thanks for your patience.

[tupton]

Ah, I see https://status.chromatic.com says that some services are down. I think this is related to that; I will retry later when the service is back up.