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QR code has expired issue

See original GitHub issue

Describe the bug Hello,

I’m having an issue where the tuya cloud provider fails when I try to connect to my smart life app. After scanning the code, I get this notification on my phone:

A(n) Unknown Device mobile phone has just logged in to this account. If this is not your activity, we recommend that you modify the login password immediately to protect your account.

And on the Tuya page, I get a “QR code has expired” error. Could I please get some insight for this?

To Reproduce Steps to reproduce the behavior:

  1. Create a new cloud app following steps in the readme
  2. Add an app SDK
  3. Try to add app account
  4. See error

Expected behavior I expect that there should be no error in connecting to the Tuya service

Debug Output N/A

Screenshots N/A

Desktop (please complete the following information):

  • OS: [e.g. macOS]
  • OS Version [e.g. 22]
  • Node Version [output of node -v]

Additional context Add any other context about the problem here.

Issue Analytics

  • State:closed
  • Created 3 years ago
  • Reactions:1
  • Comments:18 (2 by maintainers)

github_iconTop GitHub Comments

1reaction
FalconFourcommented, Apr 27, 2022

Same here! This is so unbelievably frustrating - Tuya’s console is an absolute jungle for such a simple ask.

WHERE is this “home man(n)agement” option? “API groups”? What tab, what sub-tab, what sub-sub-sub tab? I’m pulling my hair out dealing with this “QR code has expired” issue (still a very valid issue - why doesn’t the setup guide say where to go?).

1reaction
marioskamperiscommented, Dec 30, 2021

I am having the same issue as well. Where are is the “Home Mannagement” setting?

Read more comments on GitHub >

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