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App does not start, only the Splash Screen ("C" picture) is shown when starting Android App
See original GitHub issueAvoid duplicates
- Bug is not mentioned in the FAQ
- Bug is specific for Android only, for general issues / questions that apply to iOS and Android please raise them in the documentation repository
- Bug is not already reported in another issue
Technical details
- Device name: Oukitel WP12 Pro
- Android version: 11 (OUKITEL_WP12 Pro_EEA_V09_202311118)
- App version: 2.20.4
Describe the bug
The app does not start up. It only shows the splash screen.
Steps to reproduce the issue
Try to start app. Kill app, restart Android device. Try to start app. Repeat…
This is the log:
% adb logcat |grep coronawarnap
11:52:26.201 1169 1200 I ActivityManager: Start proc 6619:de.rki.coronawarnapp/u0a167 for service {de.rki.coronawarnapp/com.google.android.gms.nearby.exposurenotification.WakeUpService}
11:52:42.422 1169 1200 I ActivityManager: Start proc 7795:de.corona.tracing/u0a170 for broadcast {de.corona.tracing/de.rki.coronawarnapp.presencetracing.checkins.checkout.auto.AutoCheckOutBootRestoreReceiver}
11:53:27.979 6619 6619 D WM-WorkerWrapper: Starting work for de.rki.coronawarnapp.contactdiary.retention.ContactDiaryRetentionWorker
11:53:28.115 6619 6757 D WM-WorkerWrapper: de.rki.coronawarnapp.contactdiary.retention.ContactDiaryRetentionWorker returned a Success {mOutputData=Data {}} result.
11:53:28.118 6619 6757 I WM-WorkerWrapper: Worker result SUCCESS for Work [ id=008c94e1-786c-4a99-a99a-a8f37ec09db1, tags={ de.rki.coronawarnapp.contactdiary.retention.ContactDiaryRetentionWorker } ]
11:53:47.787 7795 7795 D WM-WorkerWrapper: Starting work for de.rki.coronawarnapp.contactdiary.retention.ContactDiaryRetentionWorker
11:53:47.890 7795 7937 D WM-WorkerWrapper: de.rki.coronawarnapp.contactdiary.retention.ContactDiaryRetentionWorker returned a Success {mOutputData=Data {}} result.
11:53:47.892 7795 7937 I WM-WorkerWrapper: Worker result SUCCESS for Work [ id=6623a5ab-d865-42ae-9ba4-affc04ef8359, tags={ de.rki.coronawarnapp.contactdiary.retention.ContactDiaryRetentionWorker } ]
11:55:01.198 7795 7795 D WM-WorkerWrapper: Starting work for de.rki.coronawarnapp.diagnosiskeys.execution.DiagnosisKeyRetrievalWorker
11:55:02.772 7795 7929 D WM-WorkerWrapper: de.rki.coronawarnapp.diagnosiskeys.execution.DiagnosisKeyRetrievalWorker returned a Success {mOutputData=Data {}} result.
11:55:02.773 7795 7929 I WM-WorkerWrapper: Worker result SUCCESS for Work [ id=ac60c130-4455-473c-a5c7-792df2fbb135, tags={ de.rki.coronawarnapp.diagnosiskeys.execution.DiagnosisKeyRetrievalWorker } ]
11:55:02.840 7795 7795 D WM-WorkerWrapper: Starting work for de.rki.coronawarnapp.nearby.ExposureStateUpdateWorker
11:55:02.849 7795 7795 D WM-WorkerWrapper: Starting work for de.rki.coronawarnapp.nearby.ExposureStateUpdateWorker
11:55:02.868 7795 7930 D WM-WorkerWrapper: de.rki.coronawarnapp.nearby.ExposureStateUpdateWorker returned a Success {mOutputData=Data {}} result.
11:55:02.870 7795 7930 I WM-WorkerWrapper: Worker result SUCCESS for Work [ id=47938d02-4e70-445c-9091-b01607a68590, tags={ de.rki.coronawarnapp.nearby.ExposureStateUpdateWorker } ]
11:55:02.953 7795 7877 D WM-WorkerWrapper: de.rki.coronawarnapp.nearby.ExposureStateUpdateWorker returned a Success {mOutputData=Data {}} result.
11:55:02.955 7795 7877 I WM-WorkerWrapper: Worker result SUCCESS for Work [ id=96933eb8-45ce-48e3-b186-4a3d646a2538, tags={ de.rki.coronawarnapp.nearby.ExposureStateUpdateWorker } ]
11:56:41.009 1169 1557 I ActivityTaskManager: START u0 {act=android.intent.action.MAIN cat=[android.intent.category.LAUNCHER] flg=0x10200000 cmp=de.rki.coronawarnapp/.ui.launcher.LauncherActivity bnds=[364,568][520,747]} from uid 10151
11:56:41.066 567 632 I libPowerHal: [perfNotifyAppState] foreground:de.rki.coronawarnapp, pid:6619, uid:10167
11:56:41.067 567 597 I mtkpower@impl: [notifyAppState] pc:0, com.android.launcher3 => de.rki.coronawarnapp
11:56:41.082 1169 1193 D ViewRootImpl[coronawarnapp]: hardware acceleration = false , fakeHwAccelerated = true, sRendererDisabled = false, forceHwAccelerated = false, sSystemRendererDisabled = false
11:56:41.102 6619 8738 D libMEOW : applied 1 plugins for [de.rki.coronawarnapp]:
11:56:41.103 581 953 I BufferQueueProducer: [Splash Screen de.rki.coronawarnapp#0](id:24500000028,api:2,p:1169,c:581) connect(): api=2 producerControlledByApp=false
11:56:41.104 1169 1892 I InputDispatcher: setInputWindows displayId=0 Window{ab22472 u0 NavigationBar0} Window{2125156 u0 StatusBar} Splash Screen de.rki.coronawarnapp#0 com.android.launcher3/com.android.searchlauncher.SearchLauncher#0 com.android.launcher3/com.android.searchlauncher.SearchLauncher#1 Window{f320e29 u0 com.android.systemui.ImageWallpaper}
11:56:41.121 1169 1892 I InputDispatcher: setInputWindows displayId=0 Window{ab22472 u0 NavigationBar0} Window{2125156 u0 StatusBar} Window{d2b4e96 u0 Splash Screen de.rki.coronawarnapp} com.android.launcher3/com.android.searchlauncher.SearchLauncher#0 com.android.launcher3/com.android.searchlauncher.SearchLauncher#1 Window{f320e29 u0 com.android.systemui.ImageWallpaper}
11:56:41.121 1169 1892 I InputDispatcher: Window went away: Splash Screen de.rki.coronawarnapp#0
11:56:41.138 1169 1557 I InputDispatcher: setInputWindows displayId=0 Window{ab22472 u0 NavigationBar0} Window{2125156 u0 StatusBar} Window{d2b4e96 u0 Splash Screen de.rki.coronawarnapp} com.android.launcher3/com.android.searchlauncher.SearchLauncher#0 com.android.launcher3/com.android.searchlauncher.SearchLauncher#1 Window{f320e29 u0 com.android.systemui.ImageWallpaper}
11:56:41.154 1169 4640 I InputDispatcher: setInputWindows displayId=0 Window{ab22472 u0 NavigationBar0} Window{2125156 u0 StatusBar} Window{d2b4e96 u0 Splash Screen de.rki.coronawarnapp} com.android.launcher3/com.android.searchlauncher.SearchLauncher#0 com.android.launcher3/com.android.searchlauncher.SearchLauncher#1 Window{f320e29 u0 com.android.systemui.ImageWallpaper}
11:56:41.189 1169 1557 I InputDispatcher: setInputWindows displayId=0 Window{ab22472 u0 NavigationBar0} Window{2125156 u0 StatusBar} Window{d2b4e96 u0 Splash Screen de.rki.coronawarnapp} com.android.launcher3/com.android.searchlauncher.SearchLauncher#0 com.android.launcher3/com.android.searchlauncher.SearchLauncher#1 Window{f320e29 u0 com.android.systemui.ImageWallpaper}
11:56:41.222 1169 1557 I InputDispatcher: setInputWindows displayId=0 Window{ab22472 u0 NavigationBar0} Window{2125156 u0 StatusBar} Window{d2b4e96 u0 Splash Screen de.rki.coronawarnapp} com.android.launcher3/com.android.searchlauncher.SearchLauncher#0 com.android.launcher3/com.android.searchlauncher.SearchLauncher#1 Window{f320e29 u0 com.android.systemui.ImageWallpaper}
11:56:41.223 6619 6711 I PlayCore: UID: [10167] PID: [6619] AppUpdateService : requestUpdateInfo(de.rki.coronawarnapp)
11:56:41.242 1169 1557 I InputDispatcher: setInputWindows displayId=0 Window{ab22472 u0 NavigationBar0} Window{2125156 u0 StatusBar} Window{d2b4e96 u0 Splash Screen de.rki.coronawarnapp} com.android.launcher3/com.android.searchlauncher.SearchLauncher#0 com.android.launcher3/com.android.searchlauncher.SearchLauncher#1 Window{f320e29 u0 com.android.systemui.ImageWallpaper}
11:56:41.256 1169 1557 I InputDispatcher: setInputWindows displayId=0 Window{ab22472 u0 NavigationBar0} Window{2125156 u0 StatusBar} Window{d2b4e96 u0 Splash Screen de.rki.coronawarnapp} com.android.launcher3/com.android.searchlauncher.SearchLauncher#0 com.android.launcher3/com.android.searchlauncher.SearchLauncher#1 Window{f320e29 u0 com.android.systemui.ImageWallpaper}
11:56:41.268 581 953 I SurfaceFlinger: [SF client] NEW(0xb40000797dd99710) for (6619:de.rki.coronawarnapp)
11:56:41.274 1169 1892 I InputDispatcher: setInputWindows displayId=0 Window{ab22472 u0 NavigationBar0} Window{2125156 u0 StatusBar} Window{d2b4e96 u0 Splash Screen de.rki.coronawarnapp} com.android.launcher3/com.android.searchlauncher.SearchLauncher#0 com.android.launcher3/com.android.searchlauncher.SearchLauncher#1 Window{f320e29 u0 com.android.systemui.ImageWallpaper}
11:56:41.290 1169 1892 I InputDispatcher: setInputWindows displayId=0 Window{ab22472 u0 NavigationBar0} Window{2125156 u0 StatusBar} Window{d2b4e96 u0 Splash Screen de.rki.coronawarnapp} com.android.launcher3/com.android.searchlauncher.SearchLauncher#0 com.android.launcher3/com.android.searchlauncher.SearchLauncher#1 Window{f320e29 u0 com.android.systemui.ImageWallpaper}
11:56:41.301 6619 6619 D libMEOW : applied 1 plugins for [de.rki.coronawarnapp]:
11:56:41.306 1169 1892 I InputDispatcher: setInputWindows displayId=0 Window{ab22472 u0 NavigationBar0} Window{2125156 u0 StatusBar} Window{d2b4e96 u0 Splash Screen de.rki.coronawarnapp} com.android.launcher3/com.android.searchlauncher.SearchLauncher#0 com.android.launcher3/com.android.searchlauncher.SearchLauncher#1 Window{f320e29 u0 com.android.systemui.ImageWallpaper}
11:56:41.318 1169 4640 I WindowManager: Relayout Window{43df3d2 u0 de.rki.coronawarnapp/de.rki.coronawarnapp.ui.launcher.LauncherActivity}: oldVis=4 newVis=0 focusMayChange = true
11:56:41.325 1169 1557 I InputDispatcher: setInputWindows displayId=0 Window{ab22472 u0 NavigationBar0} Window{2125156 u0 StatusBar} Window{d2b4e96 u0 Splash Screen de.rki.coronawarnapp} de.rki.coronawarnapp/de.rki.coronawarnapp.ui.launcher.LauncherActivity#0 com.android.launcher3/com.android.searchlauncher.SearchLauncher#0 com.android.launcher3/com.android.searchlauncher.SearchLauncher#1 Window{f320e29 u0 com.android.systemui.ImageWallpaper}
11:56:41.325 1169 4640 W WindowManager: Changing focus fromnull to Window{43df3d2 u0 de.rki.coronawarnapp/de.rki.coronawarnapp.ui.launcher.LauncherActivity} displayId=0 Callers=com.android.server.wm.RootWindowContainer.updateFocusedWindowLocked:457 com.android.server.wm.WindowManagerService.updateFocusedWindowLocked:5599 com.android.server.wm.WindowManagerService.relayoutWindow:2392 com.android.server.wm.Session.relayout:213
11:56:41.342 1169 4640 I InputDispatcher: setInputWindows displayId=0 Window{ab22472 u0 NavigationBar0} Window{2125156 u0 StatusBar} Window{d2b4e96 u0 Splash Screen de.rki.coronawarnapp} Window{43df3d2 u0 de.rki.coronawarnapp/de.rki.coronawarnapp.ui.launcher.LauncherActivity} com.android.launcher3/com.android.searchlauncher.SearchLauncher#0 com.android.launcher3/com.android.searchlauncher.SearchLauncher#1 Window{f320e29 u0 com.android.systemui.ImageWallpaper}
11:56:41.342 1169 4640 I InputDispatcher: Window went away: de.rki.coronawarnapp/de.rki.coronawarnapp.ui.launcher.LauncherActivity#0
11:56:41.343 6619 8737 D libMEOW : applied 1 plugins for [de.rki.coronawarnapp]:
11:56:41.358 1169 4640 I InputDispatcher: setInputWindows displayId=0 Window{ab22472 u0 NavigationBar0} Window{2125156 u0 StatusBar} Window{d2b4e96 u0 Splash Screen de.rki.coronawarnapp} Window{43df3d2 u0 de.rki.coronawarnapp/de.rki.coronawarnapp.ui.launcher.LauncherActivity} com.android.launcher3/com.android.searchlauncher.SearchLauncher#0 com.android.launcher3/com.android.searchlauncher.SearchLauncher#1 Window{f320e29 u0 com.android.systemui.ImageWallpaper}
11:56:41.375 1169 1560 I InputDispatcher: setInputWindows displayId=0 Window{ab22472 u0 NavigationBar0} Window{2125156 u0 StatusBar} Window{d2b4e96 u0 Splash Screen de.rki.coronawarnapp} Window{43df3d2 u0 de.rki.coronawarnapp/de.rki.coronawarnapp.ui.launcher.LauncherActivity} com.android.launcher3/com.android.searchlauncher.SearchLauncher#0 com.android.launcher3/com.android.searchlauncher.SearchLauncher#1 Window{f320e29 u0 com.android.systemui.ImageWallpaper}
11:56:41.394 1169 1557 I InputDispatcher: setInputWindows displayId=0 Window{ab22472 u0 NavigationBar0} Window{2125156 u0 StatusBar} Window{d2b4e96 u0 Splash Screen de.rki.coronawarnapp} Window{43df3d2 u0 de.rki.coronawarnapp/de.rki.coronawarnapp.ui.launcher.LauncherActivity} com.android.launcher3/com.android.searchlauncher.SearchLauncher#0 com.android.launcher3/com.android.searchlauncher.SearchLauncher#1 Window{f320e29 u0 com.android.systemui.ImageWallpaper}
11:56:41.410 581 653 I BufferQueueProducer: [de.rki.coronawarnapp/de.rki.coronawarnapp.ui.launcher.LauncherActivity#0](id:24500000029,api:1,p:6619,c:581) connect(): api=1 producerControlledByApp=false
11:56:41.420 1169 4640 I InputDispatcher: setInputWindows displayId=0 Window{ab22472 u0 NavigationBar0} Window{2125156 u0 StatusBar} Window{d2b4e96 u0 Splash Screen de.rki.coronawarnapp} Window{43df3d2 u0 de.rki.coronawarnapp/de.rki.coronawarnapp.ui.launcher.LauncherActivity} com.android.launcher3/com.android.searchlauncher.SearchLauncher#0 com.android.launcher3/com.android.searchlauncher.SearchLauncher#1 Window{f320e29 u0 com.android.systemui.ImageWallpaper}
11:56:41.425 1169 4640 I InputDispatcher: setInputWindows displayId=0 Window{ab22472 u0 NavigationBar0} Window{2125156 u0 StatusBar} Window{d2b4e96 u0 Splash Screen de.rki.coronawarnapp} Window{43df3d2 u0 de.rki.coronawarnapp/de.rki.coronawarnapp.ui.launcher.LauncherActivity} com.android.launcher3/com.android.searchlauncher.SearchLauncher#0 com.android.launcher3/com.android.searchlauncher.SearchLauncher#1 Window{f320e29 u0 com.android.systemui.ImageWallpaper}
11:56:41.442 1169 1892 I InputDispatcher: setInputWindows displayId=0 Window{ab22472 u0 NavigationBar0} Window{2125156 u0 StatusBar} Window{d2b4e96 u0 Splash Screen de.rki.coronawarnapp} Window{43df3d2 u0 de.rki.coronawarnapp/de.rki.coronawarnapp.ui.launcher.LauncherActivity} com.android.launcher3/com.android.searchlauncher.SearchLauncher#0 com.android.launcher3/com.android.searchlauncher.SearchLauncher#1 Window{f320e29 u0 com.android.systemui.ImageWallpaper}
11:56:41.459 1169 1892 I InputDispatcher: setInputWindows displayId=0 Window{ab22472 u0 NavigationBar0} Window{2125156 u0 StatusBar} Window{d2b4e96 u0 Splash Screen de.rki.coronawarnapp} Window{43df3d2 u0 de.rki.coronawarnapp/de.rki.coronawarnapp.ui.launcher.LauncherActivity} com.android.launcher3/com.android.searchlauncher.SearchLauncher#0 com.android.launcher3/com.android.searchlauncher.SearchLauncher#1 Window{f320e29 u0 com.android.systemui.ImageWallpaper}
11:56:41.473 1169 1193 D View : [Warning] assignParent to null: this = DecorView@a15cff6[coronawarnapp]
11:56:41.474 581 653 I BufferQueueProducer: [Splash Screen de.rki.coronawarnapp#0](id:24500000028,api:2,p:1169,c:581) disconnect(): api=2
11:56:41.475 1169 1892 I InputDispatcher: setInputWindows displayId=0 Window{ab22472 u0 NavigationBar0} Window{2125156 u0 StatusBar} Window{d2b4e96 u0 Splash Screen de.rki.coronawarnapp} Window{43df3d2 u0 de.rki.coronawarnapp/de.rki.coronawarnapp.ui.launcher.LauncherActivity} com.android.launcher3/com.android.searchlauncher.SearchLauncher#0 com.android.launcher3/com.android.searchlauncher.SearchLauncher#1 Window{f320e29 u0 com.android.systemui.ImageWallpaper}
11:56:41.476 1169 1892 I InputDispatcher: Focus entered window: Window{43df3d2 u0 de.rki.coronawarnapp/de.rki.coronawarnapp.ui.launcher.LauncherActivity} in display 0
11:56:41.480 1169 1198 D ArtManagerInternalImpl: /data/misc/iorapd/de.rki.coronawarnapp/2200400/de.rki.coronawarnapp.ui.launcher.LauncherActivity/compiled_traces/compiled_trace.pb doesn't exist
11:56:41.484 1169 1198 I ActivityTaskManager: Displayed de.rki.coronawarnapp/.ui.launcher.LauncherActivity: +461ms
11:56:41.492 1169 1557 I InputDispatcher: setInputWindows displayId=0 Window{ab22472 u0 NavigationBar0} Window{2125156 u0 StatusBar} Window{d2b4e96 u0 Splash Screen de.rki.coronawarnapp} Window{43df3d2 u0 de.rki.coronawarnapp/de.rki.coronawarnapp.ui.launcher.LauncherActivity} com.android.launcher3/com.android.searchlauncher.SearchLauncher#0 com.android.launcher3/com.android.searchlauncher.SearchLauncher#1 Window{f320e29 u0 com.android.systemui.ImageWallpaper}
11:56:41.508 2935 2935 I GoogleInputMethodService: GoogleInputMethodService.onStartInput():1907 onStartInput(EditorInfo{inputType=0x0(NULL) imeOptions=0x0 privateImeOptions=null actionName=UNSPECIFIED actionLabel=null actionId=0 initialSelStart=-1 initialSelEnd=-1 initialCapsMode=0x0 hintText=null label=null packageName=de.rki.coronawarnapp fieldId=-1 fieldName=null extras=null}, false)
11:56:41.508 581 581 I BufferQueueConsumer: [Splash Screen de.rki.coronawarnapp#0](id:24500000028,api:0,p:-1,c:581) disconnect()
11:56:41.509 581 581 I BufferQueue: [Splash Screen de.rki.coronawarnapp#0](this:0xb400007a2ddce028,id:40,api:2,p:-1,c:-1) onDestructor()
11:56:41.510 1169 1557 I InputDispatcher: setInputWindows displayId=0 Window{ab22472 u0 NavigationBar0} Window{2125156 u0 StatusBar} Window{43df3d2 u0 de.rki.coronawarnapp/de.rki.coronawarnapp.ui.launcher.LauncherActivity} com.android.launcher3/com.android.searchlauncher.SearchLauncher#0 com.android.launcher3/com.android.searchlauncher.SearchLauncher#1 Window{f320e29 u0 com.android.systemui.ImageWallpaper}
11:56:41.510 1169 1557 I InputDispatcher: Window went away: Window{d2b4e96 u0 Splash Screen de.rki.coronawarnapp}
11:56:41.528 1169 1560 I InputDispatcher: setInputWindows displayId=0 Window{ab22472 u0 NavigationBar0} Window{2125156 u0 StatusBar} Window{43df3d2 u0 de.rki.coronawarnapp/de.rki.coronawarnapp.ui.launcher.LauncherActivity} com.android.launcher3/com.android.searchlauncher.SearchLauncher#0 com.android.launcher3/com.android.searchlauncher.SearchLauncher#1 Window{f320e29 u0 com.android.systemui.ImageWallpaper}
11:56:41.547 1169 1560 I InputDispatcher: setInputWindows displayId=0 Window{ab22472 u0 NavigationBar0} Window{2125156 u0 StatusBar} Window{43df3d2 u0 de.rki.coronawarnapp/de.rki.coronawarnapp.ui.launcher.LauncherActivity} Window{f320e29 u0 com.android.systemui.ImageWallpaper}
Expected behaviour
The app should start normally.
Internal Tracking ID: EXPOSUREAPP-12778
Issue Analytics
- State:
- Created a year ago
- Comments:16 (16 by maintainers)
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