Login in / Re-auth - Unknown Error Occurred
See original GitHub issueIssue:
Unable to login to amazon account. Originally setup and working fine, using SMS 2FA. Time was due to re-auth and issue started. Trying to use Built-In 2FA App key method to no avail.
Error on the UI is “Unknown Error Occurred”. I have removed the Alexa Media player integration, rebooted HA, re-installed the integration and tried:
I have enabled debug log as shown in the wiki, and I am not getting much information to troubleshoot.
Some info: Home Assistant 2022.9.7 Supervisor 2022.09.1 Operating System 9.0
Alexa Media player installed via HACS. Alexa Media Player version: 4.1.2
2022-09-27 19:33:21.342 DEBUG (MainThread) [custom_components.alexa_media.config_flow] Creating new login 2022-09-27 19:33:21.343 DEBUG (MainThread) [custom_components.alexa_media.helpers] c****************n@g*******m: Returning uuid {'uuid': '71a2566c8e5f13600efab5xxxxxxxxxxx', 'index': 0} 2022-09-27 19:33:21.351 DEBUG (MainThread) [alexapy.alexalogin] Creating TOTP for 2************************************************K3A 2022-09-27 19:33:21.351 DEBUG (MainThread) [alexapy.alexalogin] Generating OTP 589838
Configuration.yaml is with the below (for logging):
logger: default: critical logs: custom_components.alexa_media: debug # for API debugging (verbose and intended for service debugging) alexapy: debug # for proxy debugging authcaptureproxy: debug
Nothing shows up on the UI (tried clearing cookies) and 2 other browsers:
I have tried entering the OTP on amazon’s website, and it adds the app on their site, but still fails to auth.
Please help, unsure how to progress.
Issue Analytics
- State:
- Created a year ago
- Comments:10
Top GitHub Comments
After seeing @dxit 's comment, I tried setting up the
external_url
andinternal_url
in my HAconfiguration.yaml
, rebooted, retried the integration and it worked.https://www.home-assistant.io/docs/configuration/basic/
Hi there,
Same error since updated HA to 2022.9.7
The only difference for me is I do not get any response when clicking to SUBMIT. It simply does nothing… I guess Amazon changed something in its APIs.
Hope it will be fixed by the plug in owner…