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Unable to reauth

See original GitHub issue

Describe the bug When asked for reauth, I always get an error saying “your password is wrong” (or similar, translated from Italian). Both password and OTP are correct.

To Reproduce Steps to reproduce the behavior:

Confirm reauth prompt

Expected behavior Be able to reauth when requested

Screenshots If applicable, add screenshots to help explain your problem.

System details

Home-assistant (version): 2021.10.5
Hassio (Yes/No): No
alexa_media (version from const.py or HA startup): v3.10.10
alexapy (version from pip show alexapy or HA startup):
Amazon 2FA is enabled: Yes

Logs

2021-10-20 08:30:01 WARNING (MainThread) [alexapy.helpers] alexaapi.send_announcement((<alexapy.alexaapi.AlexaAPI object at 0x7f13a13458e0>, 'Attenzione, la lavastoviglie è ancora in standby. Spegnila!'), {'customer_id': 'A39M4H7SQEH9PT'
, 'targets': ['5218ef6322b94cba806137a722f664d0'], 'title': 'Home Assistant', 'method': 'spoken', 'queue_delay': 1.5}): An error occured accessing AlexaAPI: An exception of type AlexapyLoginError occurred. Arguments:
('Login error detected; not contacting API',)
2021-10-20 08:30:01 ERROR (MainThread) [homeassistant] Error doing job: Task exception was never retrieved
Traceback (most recent call last):
  File "/usr/local/lib/python3.9/site-packages/alexapy/helpers.py", line 144, in wrapper
    return await func(*args, **kwargs)
  File "/usr/local/lib/python3.9/site-packages/alexapy/alexaapi.py", line 922, in send_announcement
    await self.send_sequence(
  File "/usr/local/lib/python3.9/site-packages/alexapy/helpers.py", line 144, in wrapper
    return await func(*args, **kwargs)
  File "/usr/local/lib/python3.9/site-packages/alexapy/alexaapi.py", line 476, in send_sequence
    await self.run_behavior(node_data, queue_delay=queue_delay)
  File "/usr/local/lib/python3.9/site-packages/alexapy/helpers.py", line 144, in wrapper
    return await func(*args, **kwargs)
  File "/usr/local/lib/python3.9/site-packages/alexapy/alexaapi.py", line 398, in run_behavior
    await self._post_request("/api/behaviors/preview", data=data)
  File "/usr/local/lib/python3.9/site-packages/alexapy/alexaapi.py", line 202, in _post_request
    return await self._request("post", uri, data)
  File "/usr/local/lib/python3.9/site-packages/backoff/_async.py", line 133, in retry
    ret = await target(*args, **kwargs)
  File "/usr/local/lib/python3.9/site-packages/alexapy/alexaapi.py", line 172, in _request
    raise AlexapyLoginError("Login error detected; not contacting API")
alexapy.errors.AlexapyLoginError: Login error detected; not contacting API

Additional context Add any other context about the problem here.

Issue Analytics

State:
Created 2 years ago
Reactions:1
Comments:7 (4 by maintainers)

Top GitHub Comments

1reaction

alandtsecommented, Oct 22, 2021

Not contacting API is just a note that it’s not going to keep trying now that it has a log in error. It’s so you don’t get your ip address marked as a suspicious address because it keeps trying to login with bad credentials.

0reactions

chemelli74commented, Oct 28, 2021

Just for your information: I was asked to reauth again today after only 8 days from previous one. And again I get the login error 😦 I bet i just need to be patient and wait.

Something weird on their hand.

Simone

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