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Ping integration issues

See original GitHub issue

I am unable to use the ping integration sucessfully to monitor my hosts Output of the info page

ping (1.0.2)
    ------------
      Instance ID: ping:bf57e8d4f2230bb1 [ERROR]
      Configuration Source: file:/etc/datadog-agent/conf.d/ping.d/conf.yaml
      Total Runs: 2
      Metric Samples: Last Run: 0, Total: 0
      Events: Last Run: 0, Total: 0
      Service Checks: Last Run: 0, Total: 0
      Average Execution Time : 2ms
      Last Execution Date : 2021-11-22 23:56:16 UTC (1637625376000)
      Last Successful Execution Date : Never
      Error: get_subprocess_output expected output but had none.
      Traceback (most recent call last):
        File "/opt/datadog-agent/embedded/lib/python3.8/site-packages/datadog_checks/base/checks/base.py", line 1006, in run
          self.check(instance)
        File "/opt/datadog-agent/embedded/lib/python3.8/site-packages/datadog_checks/ping/ping.py", line 65, in check
          lines = self._exec_ping(timeout, host)
        File "/opt/datadog-agent/embedded/lib/python3.8/site-packages/datadog_checks/ping/ping.py", line 48, in _exec_ping
          lines, err, retcode = get_subprocess_output(
        File "/opt/datadog-agent/embedded/lib/python3.8/site-packages/datadog_checks/base/utils/subprocess_output.py", line 56, in get_subprocess_output
          out, err, returncode = subprocess_output(cmd_args, raise_on_empty_output, env=env)
      _util.SubprocessOutputEmptyError: get_subprocess_output expected output but had none.
      Instance ID: ping:ee3892c0589f055c [ERROR]
      Configuration Source: file:/etc/datadog-agent/conf.d/ping.d/conf.yaml
      Total Runs: 2
      Metric Samples: Last Run: 0, Total: 0
      Events: Last Run: 0, Total: 0
      Service Checks: Last Run: 0, Total: 0
      Average Execution Time : 4ms
      Last Execution Date : 2021-11-22 23:56:09 UTC (1637625369000)
      Last Successful Execution Date : Never
      Error: get_subprocess_output expected output but had none.
      Traceback (most recent call last):
        File "/opt/datadog-agent/embedded/lib/python3.8/site-packages/datadog_checks/base/checks/base.py", line 1006, in run
          self.check(instance)
        File "/opt/datadog-agent/embedded/lib/python3.8/site-packages/datadog_checks/ping/ping.py", line 65, in check
          lines = self._exec_ping(timeout, host)
        File "/opt/datadog-agent/embedded/lib/python3.8/site-packages/datadog_checks/ping/ping.py", line 48, in _exec_ping
          lines, err, retcode = get_subprocess_output(
        File "/opt/datadog-agent/embedded/lib/python3.8/site-packages/datadog_checks/base/utils/subprocess_output.py", line 56, in get_subprocess_output
          out, err, returncode = subprocess_output(cmd_args, raise_on_empty_output, env=env)
      _util.SubprocessOutputEmptyError: get_subprocess_output expected output but had none.

Additional environment details (Operating System, Cloud provider, etc): I am running the agent on Ubuntu 18.04 VM

Steps to reproduce the issue:

Built the integration for the docker container using the following steps in the link
Used the same sample file I just replaced the host_name with the IPs of the host I want to monitor
I am able to ping the hosts from the docker hosts

Issue Analytics

State:
Created 2 years ago
Reactions:2
Comments:6 (3 by maintainers)

Top GitHub Comments

1reaction

tuan-nguyen-tscommented, Oct 12, 2022

Thank you @yzhan289 , installing ping binary fixed the issue. Now it’s working as expected.

0reactions

yzhan289commented, Oct 12, 2022

@tuan-nguyen-ts Glad to hear! I’ll close this ticket for now, but if @srisgajare your issue is not solved by installing the ping binary, please feel free to reopen the issue.

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