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Failure to login

See original GitHub issue

Description

It fails to log me in.

Version

GitHub Desktop version: v1.0.4

OS version: Microsoft Windows [Version 10.0.15063]

Steps to Reproduce

Open “Options” (File > Options…) (CTRL+,)
Under the “Accounts” tab, in the “GitHub.com” section, click on “Sign in”
Enter login info and click “Sign in”
Error box pops up saying “Failed to fetch”
Note: Signing in by clicking “Sign in using your browser” causes the login dialog box to display a banner that says “Unable to fetch authenticated user.”

Expected behavior: It should log me in

Actual behavior: “Failed to fetch” Reproduces how often: 100%

Logs

2017-10-23.desktop.production.log

Additional Information

It would appear to me that the error is “git clone failed: exit status 128” or “error: [ui] git -c credential.helper= fetch --progress --prune origin exited with an unexpected code: 128.” Maybe both?

Issue Analytics

State:
Created 6 years ago
Reactions:1
Comments:26 (10 by maintainers)

Top GitHub Comments

2reactions

jpgsantoscommented, Jan 31, 2018

Hello I have the same problem mentioned her but it only manifests itself when I try to login to an enterprise account, the non enterprise works fine, I’ve tried using chrome, Mozilla and edge but it always gives the same error.

I have no antivirus installed and both the built in antivirus and firewall from Microsoft are disabled.

I have tried it both in an institutional network for students (eduroam), and through a hotspot from my cellphone and the behavior is the same.

GitHub desktop version 1.0.13 Windows 10 version 16299.125 Logs 2018-01-30.desktop.production.log 2018-01-31.desktop.production.log