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GitHubDesktop won't open after update

See original GitHub issue

Describe the bug

GitHubDesktop will not launch from toolbar shortcut, menu shortcut or directly when double clicking on .exe There is nothing showing in windows event logs. I also couldn’t find anything in the GitHubDesktop logs

Version & OS

GitHubDesktop - 2.9.8 OS - Windows 11

Steps to reproduce the behavior

  1. Click on Shortcuts or double click on exe
  2. Nothing happens

Expected behavior

I expect githubdesktop to open

Actual behavior

There is no hourglass or indication that anything is trying to start. The app just does not start.

Logs

Attach your logs by opening the Help menu and selecting Show Logs..., if applicable.

Additional context

The shortcut “Start in” property on the shortcut was pointing at 2.9.7. The logs show that version 2.9.8 had been installed. I tried chanigng the property to 2.9.8, but this did not fix the issue.

An un-install and re-install of GitHubDesktop resolved the issue.

I suspect there was a problem with the update that was applied from 2.9.7 to 2.9.8.

Squirrel-Update.log

Issue Analytics

  • State:closed
  • Created 2 years ago
  • Reactions:1
  • Comments:20 (9 by maintainers)

github_iconTop GitHub Comments

5reactions
Roddyyyycommented, Mar 4, 2022

updating windows to 22H2 (build 22567) fixed the issue

2reactions
zaddo67commented, Feb 22, 2022

@sergiou87 As I mentioned in the original post, I managed to get my system working before posting the problem, by doing a complete uninstall/reinstall to version 2.9.9. I installed the Beta, to test the new version, and GitHubDesktop is still working.

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