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macOS - Github Desktop opens to a white screen and is unresponsive (AirPlay display and DisplayLink)

See original GitHub issue

Description

Opening the app, the app window is completely unresponsive, though I can get to the menu just fine. It is similar to this issue over on windows 10, but this I am on macOS:

https://github.com/desktop/desktop/issues/4054

I have tried clearing the Library data, but may not have found all the spots needed… This will explain why there is no signin or repository data shown in the console screen grab.

Version

  • GitHub Desktop: 1.3.2
  • Operating system: macOS High Sierra 10.13.5

Steps to Reproduce

  1. click Github Desktop icon
  2. App loads but only shows white screen.

Expected Behavior

App to open normally

Actual Behavior

Just an unresponsive white screen

Additional Information

Logs

2018-08-13.desktop.production.log screen shot 2018-08-13 at 12 16 55

2018-08-13.desktop.production.log

Issue Analytics

  • State:closed
  • Created 5 years ago
  • Comments:16 (6 by maintainers)

github_iconTop GitHub Comments

2reactions
shiftkeycommented, Aug 13, 2018

@PeterBowater thanks for the extra context, and I’m glad you were able to workaround it!

I’m going to close this out because I’m not sure what else Desktop can do currently to avoid that, but this is great to refer back to if someone else stumbles upon it in the future.

1reaction
shiftkeycommented, Aug 16, 2018

@seangabel I would recommend reaching out to the vendor for hardware support

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