Unable to access repository over HTTPS

Description

Tried to clone a repository using a URL and it hung for a while, then came back with a fatal message indicating that it was unable to access the repository.

Version

GitHub Desktop version: 1.0.11

OS version: Windows 7

Steps to Reproduce

1. Go to repository in GitHub in browser
2. Click the Clone or Download button
3. Select Use HTTPS link
4. Copy URL
5. Activate GitHub Desktop window
6. Click the Clone a Repository button
7. Click URL tab
8. Paste URL
9. Select local path to download
10. Click Clone button

Expected behavior: Clone of the repository.

Actual behavior: Hangs for a bit, then get a Fatal error.

Reproduces how often: 100%

Logs

2018-01-02T13:09:37.305Z - info: [ui] [AppStore] loading 0 repositories from store 2018-01-02T13:09:37.322Z - info: [ui] [AppStore] found account: houghtonap (null) 2018-01-02T13:09:37.472Z - info: [ui] launching: 1.0.11 (Windows 6.1.7601) 2018-01-02T13:14:43.760Z - info: [ui] [AppStore.getAccountForRemoteURL] account found for remote: https://github.com/NaturalDocs/NaturalDocs.git - houghtonap (has token) 2018-01-02T13:18:29.137Z - info: [ui] Executing clone: git -c credential.helper= clone --recursive --progress – https://github.com/NaturalDocs/NaturalDocs.git C:\Downloads\GitHub\NaturalDocs (took 225.329s) 2018-01-02T13:18:29.140Z - error: [ui] git -c credential.helper= clone --recursive --progress -- https://github.com/NaturalDocs/NaturalDocs.git C:\Downloads\GitHub\NaturalDocs exited with an unexpected code: 128. Cloning into ‘C:\Downloads\GitHub\NaturalDocs’… fatal: unable to access ‘https://github.com/NaturalDocs/NaturalDocs.git/’: Failed to connect to github.com port 443: Timed out

Additional Information

This problem most likely is that GitHub Desktop does not recognize that the workstation is required to have Internet traffic go through a proxy server. Other applications will cause the proxy server credentials dialog box to appear and I enter my credentials and everything works as normal. I never get the proxy server credentials dialog box from GitHub Desktop.

[sirusdynamo]

fatal: unable to access ‘https://github.com/sirusdynamo/restaurantMenu.git/’: Failed to connect to 192.168.43.1 port 44355: Connection timed out was using a proxyserver HTTP injector set network proxy to 192.168.43.1 port 44355 now network proxy is set to None

stoppped and connected normally O.S:ubuntu 16.04 LTS

Tried git config --global --unset-all https.proxy git config --global --unset-all http.proxy git config --list

color.ui=auto push.default=upstream merge.conflictstyle=diff3 core.editor=code --wait credential.helper=cache --timeout=3600 user.email=[e-mail] user.name=xxxxxxxxxx core.repositoryformatversion=0 core.filemode=true core.bare=false core.logallrefupdates=true remote.origin.url=https://github.com/sirusdynamo/restaurantMenu.git remote.origin.fetch=+refs/heads/:refs/remotes/origin/

[joaosantos]

Hi Sirius, it worked fine by using this command and restarting the machine. Thank you so much.