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Windows 10 - Permission denied (publickey)

See original GitHub issue

Description

After upgrading my old GitHub program to GitHub Desktop program. I started contributing to a project at Wikimedia Foundation. I already created a SSH key and added it to GitHub and to my gerrit.wikimedia.org accounts.

Version

GitHub Desktop: 1.2.0

Operating system: Microsoft Windows 10 [Build Version 15063]

Steps to Reproduce

Open GitHub Desktop
Run this in Powershell in a repo with non-published commits: git review -R

Expected Behavior

Should publish commit to a Git server (in my case: https://gerrit.wikimedia.org)

Actual Behavior

> git review -R
Permission denied (publickey).
fatal: Could not read from remote repository.

Please make sure you have the correct access rights
and the repository exists.

Additional Information

Logs

In the 2018-05-26.desktop.production.log file:

2018-05-26T14:27:09.600Z - info: [main] Received possible protocol arguments: 2
2018-05-26T14:27:13.060Z - info: [ui] [AppStore] loading 0 repositories from store
2018-05-26T14:27:13.109Z - info: [ui] [Welcome] no sign in step found. ignoring...
2018-05-26T14:27:13.114Z - info: [ui] [Welcome] no sign in step found. ignoring...
2018-05-26T14:27:13.119Z - info: [ui] [Welcome] no sign in step found. ignoring...
2018-05-26T14:27:17.080Z - info: [ui] [Welcome] no sign in step found. ignoring...
2018-05-26T14:27:17.495Z - info: [ui] [Welcome] no sign in step found. ignoring...
2018-05-26T14:27:18.709Z - info: [ui] launching: 1.2.0 (Windows 10.0.15063)
2018-05-26T14:27:18.709Z - info: [ui] execPath: 'C:\Users\Suriyaa\AppData\Local\GitHubDesktop\app-1.2.0\GitHubDesktop.exe'
2018-05-26T14:27:18.768Z - info: [ui] [Welcome] no sign in step found. ignoring...
2018-05-26T14:27:23.681Z - info: [ui] [Welcome] advancing to step: SignInToDotCom
2018-05-26T14:27:23.690Z - info: [ui] [Welcome] current sign in state not found. ignoring...
2018-05-26T14:27:26.484Z - info: [ui] Executing installGlobalLFSFilter: git lfs install --skip-repo (took 8.953s)
2018-05-26T14:27:31.867Z - info: [ui] [Welcome] kind Authentication is the same as Authentication. ignoring...
2018-05-26T14:27:33.084Z - info: [ui] [AppStore] adding account SuriyaaKudoIsc (Suriyaa ✌️️) to store
2018-05-26T14:27:33.102Z - info: [ui] [Welcome] advancing to step: ConfigureGit
2018-05-26T14:27:33.270Z - info: [ui] [Welcome] no sign in step found. ignoring...
2018-05-26T14:27:33.645Z - info: [ui] [Welcome] no sign in step found. ignoring...
2018-05-26T14:27:34.253Z - info: [ui] [Welcome] no sign in step found. ignoring...
2018-05-26T14:27:51.488Z - info: [ui] [Welcome] advancing to step: UsageOptOut
2018-05-26T14:27:54.549Z - info: [ui] Opt out reported.
2018-05-26T14:30:06.522Z - info: [ui] [AppStore] loading 0 repositories from store
2018-05-26T14:30:06.522Z - info: [ui] [AppStore] found account: SuriyaaKudoIsc (Suriyaa ✌️️)
2018-05-26T14:30:07.479Z - info: [ui] launching: 1.2.0 (Windows 10.0.15063)
2018-05-26T14:30:07.479Z - info: [ui] execPath: 'C:\Users\Suriyaa\AppData\Local\GitHubDesktop\app-1.2.0\GitHubDesktop.exe'
2018-05-26T14:30:08.591Z - info: [ui] Executing installGlobalLFSFilter: git lfs install --skip-repo (took 1.435s)
2018-05-26T14:36:18.701Z - info: [ui] [AppStore] loading 0 repositories from store
2018-05-26T14:36:18.704Z - info: [ui] [AppStore] found account: SuriyaaKudoIsc (Suriyaa ✌️️)
2018-05-26T14:36:19.297Z - info: [ui] launching: 1.2.0 (Windows 10.0.15063)
2018-05-26T14:36:19.298Z - info: [ui] execPath: 'C:\Users\Suriyaa\AppData\Local\GitHubDesktop\app-1.2.0\GitHubDesktop.exe'
2018-05-26T14:36:21.215Z - info: [ui] Executing installGlobalLFSFilter: git lfs install --skip-repo (took 2.054s)
2018-05-26T14:39:10.872Z - info: [ui] [AppStore] loading 0 repositories from store
2018-05-26T14:39:10.874Z - info: [ui] [AppStore] found account: SuriyaaKudoIsc (Suriyaa ✌️️)
2018-05-26T14:39:11.764Z - info: [ui] launching: 1.2.0 (Windows 10.0.15063)
2018-05-26T14:39:11.764Z - info: [ui] execPath: 'C:\Users\Suriyaa\AppData\Local\GitHubDesktop\app-1.2.0\GitHubDesktop.exe'
2018-05-26T14:39:15.821Z - info: [ui] [AppStore] adding repository at C:\Users\Suriyaa\Documents\GitHub\core to store
2018-05-26T14:39:17.695Z - info: [ui] Executing isUsingLFS: git lfs track (took 1.769s)
2018-05-26T14:39:18.096Z - info: [ui] Executing getAheadBehind: git rev-list --left-right --count b172aff090b7c59c2f602931d469cf3ac5e9e74a...57062b01fdeafa5d63387b45b92bd2350d220a88 -- (took 1.127s)
2018-05-26T14:39:28.917Z - info: [ui] Executing fetch: git -c credential.helper= fetch --progress --prune origin (took 3.294s)
2018-05-26T14:39:28.919Z - error: [ui] `git -c credential.helper= fetch --progress --prune origin` exited with an unexpected code: 128.
suriyaa@gerrit.wikimedia.org: Permission denied (publickey).
fatal: Could not read from remote repository.

Please make sure you have the correct access rights
and the repository exists.

(The error was parsed as 2: Authentication failed. You may not have permission to access the repository or the repository may have been archived. Open options and verify that you're signed in with an account that has permission to access this repository.)
2018-05-26T14:40:37.039Z - info: [ui] Executing fetch: git -c credential.helper= fetch --progress --prune origin (took 1.554s)
2018-05-26T14:40:37.040Z - error: [ui] `git -c credential.helper= fetch --progress --prune origin` exited with an unexpected code: 128.
suriyaa@gerrit.wikimedia.org: Permission denied (publickey).
fatal: Could not read from remote repository.

Please make sure you have the correct access rights
and the repository exists.

(The error was parsed as 2: Authentication failed. You may not have permission to access the repository or the repository may have been archived. Open options and verify that you're signed in with an account that has permission to access this repository.)
2018-05-26T14:40:48.968Z - info: [ui] Executing fetch: git -c credential.helper= fetch --progress --prune origin (took 1.273s)
2018-05-26T14:40:48.968Z - error: [ui] `git -c credential.helper= fetch --progress --prune origin` exited with an unexpected code: 128.
suriyaa@gerrit.wikimedia.org: Permission denied (publickey).
fatal: Could not read from remote repository.

Please make sure you have the correct access rights
and the repository exists.

(The error was parsed as 2: Authentication failed. You may not have permission to access the repository or the repository may have been archived. Open options and verify that you're signed in with an account that has permission to access this repository.)
2018-05-26T14:41:11.749Z - info: [main] Received possible protocol arguments: 1
2018-05-26T14:41:55.465Z - info: [ui] Executing fetch: git -c credential.helper= fetch --progress --prune origin (took 1.214s)
2018-05-26T14:41:55.466Z - error: [ui] `git -c credential.helper= fetch --progress --prune origin` exited with an unexpected code: 128.
suriyaa@gerrit.wikimedia.org: Permission denied (publickey).
fatal: Could not read from remote repository.

Please make sure you have the correct access rights
and the repository exists.

(The error was parsed as 2: Authentication failed. You may not have permission to access the repository or the repository may have been archived. Open options and verify that you're signed in with an account that has permission to access this repository.)
2018-05-26T14:42:06.591Z - info: [ui] Executing fetch: git -c credential.helper= fetch --progress --prune origin (took 1.235s)
2018-05-26T14:42:06.592Z - error: [ui] `git -c credential.helper= fetch --progress --prune origin` exited with an unexpected code: 128.
suriyaa@gerrit.wikimedia.org: Permission denied (publickey).
fatal: Could not read from remote repository.

Please make sure you have the correct access rights
and the repository exists.

(The error was parsed as 2: Authentication failed. You may not have permission to access the repository or the repository may have been archived. Open options and verify that you're signed in with an account that has permission to access this repository.)
2018-05-26T14:51:29.681Z - info: [ui] [AppStore] loading 1 repositories from store
2018-05-26T14:51:29.683Z - info: [ui] [AppStore] found account: SuriyaaKudoIsc (Suriyaa ✌️️)
2018-05-26T14:51:30.512Z - info: [ui] launching: 1.2.0 (Windows 10.0.15063)
2018-05-26T14:51:30.513Z - info: [ui] execPath: 'C:\Users\Suriyaa\AppData\Local\GitHubDesktop\app-1.2.0\GitHubDesktop.exe'
2018-05-26T14:51:31.833Z - info: [ui] Executing installGlobalLFSFilter: git lfs install --skip-repo (took 1.401s)
2018-05-26T14:51:32.515Z - info: [ui] Executing getAheadBehind: git rev-list --left-right --count b172aff090b7c59c2f602931d469cf3ac5e9e74a...57062b01fdeafa5d63387b45b92bd2350d220a88 -- (took 1.050s)
2018-05-26T14:51:32.542Z - info: [ui] Executing getAheadBehind: git rev-list --left-right --count b172aff090b7c59c2f602931d469cf3ac5e9e74a...57062b01fdeafa5d63387b45b92bd2350d220a88 -- (took 1.179s)
2018-05-26T15:09:50.874Z - info: [ui] [AppStore] loading 1 repositories from store
2018-05-26T15:09:50.876Z - info: [ui] [AppStore] found account: SuriyaaKudoIsc (Suriyaa ✌️️)
2018-05-26T15:09:51.824Z - info: [ui] launching: 1.2.0 (Windows 10.0.15063)
2018-05-26T15:09:51.825Z - info: [ui] execPath: 'C:\Users\Suriyaa\AppData\Local\GitHubDesktop\app-1.2.0\GitHubDesktop.exe'
2018-05-26T15:09:51.947Z - info: [ui] Executing getStatus: git status --untracked-files=all --branch --porcelain=2 -z (took 1.075s)
2018-05-26T15:09:53.526Z - info: [ui] Executing installGlobalLFSFilter: git lfs install --skip-repo (took 1.799s)
2018-05-26T15:09:54.135Z - info: [ui] Executing getAheadBehind: git rev-list --left-right --count b172aff090b7c59c2f602931d469cf3ac5e9e74a...57062b01fdeafa5d63387b45b92bd2350d220a88 -- (took 1.417s)
2018-05-26T15:09:54.255Z - info: [ui] Executing getAheadBehind: git rev-list --left-right --count b172aff090b7c59c2f602931d469cf3ac5e9e74a...57062b01fdeafa5d63387b45b92bd2350d220a88 -- (took 1.035s)
2018-05-26T15:14:42.386Z - info: [ui] [AppStore] loading 1 repositories from store
2018-05-26T15:14:42.389Z - info: [ui] [AppStore] found account: SuriyaaKudoIsc (Suriyaa ✌️️)
2018-05-26T15:14:43.579Z - info: [ui] launching: 1.2.0 (Windows 10.0.15063)
2018-05-26T15:14:43.580Z - info: [ui] execPath: 'C:\Users\Suriyaa\AppData\Local\GitHubDesktop\app-1.2.0\GitHubDesktop.exe'
2018-05-26T15:14:44.931Z - info: [ui] Executing installGlobalLFSFilter: git lfs install --skip-repo (took 1.480s)
2018-05-26T15:14:46.036Z - info: [ui] Executing getAheadBehind: git rev-list --left-right --count b172aff090b7c59c2f602931d469cf3ac5e9e74a...57062b01fdeafa5d63387b45b92bd2350d220a88 -- (took 1.145s)
2018-05-26T15:14:46.044Z - info: [ui] Executing getAheadBehind: git rev-list --left-right --count b172aff090b7c59c2f602931d469cf3ac5e9e74a...57062b01fdeafa5d63387b45b92bd2350d220a88 -- (took 1.133s)
2018-05-26T15:17:59.250Z - info: [ui] Executing getConfigValueInPath: git config -z trailer.separators (took 4.429s)
2018-05-26T15:18:32.895Z - info: [ui] Executing getStatus: git status --untracked-files=all --branch --porcelain=2 -z (took 1.875s)
2018-05-26T15:19:06.764Z - info: [ui] Executing getAheadBehind: git rev-list --left-right --count a3b06d0a2f5c95b6bcb1a6d002ed6b76150e28e9...dca9ce564773c70b229264b60b6a64b565a7d359 -- (took 1.021s)
2018-05-26T15:23:48.421Z - info: [ui] Executing getAheadBehind: git rev-list --left-right --count f80cee4567fc3df58ad6cf2768ddce94408a905f...01b4001e707ea9535810af364fec2b0cba0f5735 -- (took 1.220s)
2018-05-26T15:23:51.779Z - info: [ui] Executing getAheadBehind: git rev-list --left-right --count f80cee4567fc3df58ad6cf2768ddce94408a905f...2e3e7395f1f290fff646510233bf6386fcf01a5d -- (took 3.339s)
2018-05-26T15:23:51.780Z - info: [ui] Executing getConfigValueInPath: git config -z --global user.name (took 2.974s)
2018-05-26T15:23:51.793Z - info: [ui] Executing getCommits: git log HEAD --date=raw --max-count=100 --pretty=%H%x1F%s%x1F%b%x1F%an <%ae> %ad%x1F%cn <%ce> %cd%x1F%P%x1F%(trailers:unfold,only) -z --no-color -- (took 3.078s)
2018-05-26T15:29:17.726Z - info: [ui] Executing getRecentBranches: git log -g --no-abbrev-commit --pretty=oneline HEAD -n 2500 -- (took 4.238s)
2018-05-26T15:29:21.259Z - info: [ui] Executing getBranches: git for-each-ref --format=%(refname)%00%(refname:short)%00%(upstream:short)%00%(objectname)%00%(author)%00%(committer)%00%(parent)%00%(symref)%00%(subject)%00%(body)%00%(trailers:unfold,only)%00%1F refs/heads refs/remotes (took 7.787s)
2018-05-26T15:29:22.513Z - info: [ui] Executing getConfigValueInPath: git config -z trailer.separators (took 1.253s)
2018-05-26T15:29:22.572Z - info: [ui] Executing getStatus: git status --untracked-files=all --branch --porcelain=2 -z (took 9.323s)
2018-05-26T15:29:28.653Z - info: [ui] Executing getCommits: git log HEAD --date=raw --max-count=100 --pretty=%H%x1F%s%x1F%b%x1F%an <%ae> %ad%x1F%cn <%ce> %cd%x1F%P%x1F%(trailers:unfold,only) -z --no-color -- (took 5.653s)
2018-05-26T15:33:38.891Z - info: [ui] [AppStore] loading 1 repositories from store
2018-05-26T15:33:38.893Z - info: [ui] [AppStore] found account: SuriyaaKudoIsc (Suriyaa ✌️️)
2018-05-26T15:33:40.115Z - info: [ui] launching: 1.2.0 (Windows 10.0.15063)
2018-05-26T15:33:40.115Z - info: [ui] execPath: 'C:\Users\Suriyaa\AppData\Local\GitHubDesktop\app-1.2.0\GitHubDesktop.exe'
2018-05-26T15:33:42.002Z - info: [ui] Executing installGlobalLFSFilter: git lfs install --skip-repo (took 2.095s)
2018-05-26T15:34:06.594Z - info: [ui] Executing getAheadBehind: git rev-list --left-right --count f80cee4567fc3df58ad6cf2768ddce94408a905f...57062b01fdeafa5d63387b45b92bd2350d220a88 -- (took 25.131s)
2018-05-26T15:46:06.540Z - info: [ui] Executing getConfigValueInPath: git config -z --global user.name (took 2.172s)
2018-05-26T15:50:27.021Z - info: [ui] [AppStore] loading 1 repositories from store
2018-05-26T15:50:27.024Z - info: [ui] [AppStore] found account: SuriyaaKudoIsc (Suriyaa ✌️️)
2018-05-26T15:50:27.690Z - info: [ui] launching: 1.2.0 (Windows 10.0.15063)
2018-05-26T15:50:27.691Z - info: [ui] execPath: 'C:\Users\Suriyaa\AppData\Local\GitHubDesktop\app-1.2.0\GitHubDesktop.exe'
2018-05-26T15:50:29.341Z - info: [ui] Executing installGlobalLFSFilter: git lfs install --skip-repo (took 1.867s)
2018-05-26T15:50:44.057Z - info: [ui] Executing getAheadBehind: git rev-list --left-right --count b172aff090b7c59c2f602931d469cf3ac5e9e74a...57062b01fdeafa5d63387b45b92bd2350d220a88 -- (took 4.067s)
2018-05-26T15:52:41.610Z - info: [ui] Executing getAheadBehind: git rev-list --left-right --count 52a62f036b0e5701e51b146d39537bb7bfdf6a88...57062b01fdeafa5d63387b45b92bd2350d220a88 -- (took 1.068s)
2018-05-26T15:59:04.120Z - info: [ui] Executing fetch: git -c credential.helper= fetch --progress --prune origin (took 2.442s)
2018-05-26T15:59:04.122Z - error: [ui] `git -c credential.helper= fetch --progress --prune origin` exited with an unexpected code: 128.
suriyaa@gerrit.wikimedia.org: Permission denied (publickey).
fatal: Could not read from remote repository.

Please make sure you have the correct access rights
and the repository exists.

(The error was parsed as 2: Authentication failed. You may not have permission to access the repository or the repository may have been archived. Open options and verify that you're signed in with an account that has permission to access this repository.)

Issue Analytics

State:
Created 5 years ago
Reactions:1
Comments:10 (4 by maintainers)

Top GitHub Comments

5reactions

suriyaacommented, Aug 12, 2018

I think this problem is solved. I’ll open a new issue ticket if I get this issue again.

1reaction

stevewardcommented, May 29, 2018

👋 @SuriyaaKudoIsc. We have a help article that walks through how to resolve these permission denied errors. If you continue to run into errors, please share the output of the following command:

ssh -vT git@gerrit.wikimedia.org